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August 2023 by shannon brady
Absolutely downhill since new ownership. Don't go. Scant inventory and sales staff would not let me in fitting room saying it was being used for other purposes. Three people in store and no one greeted me or tried to help. Promising return. When I did they flipped the script on a store credit. Knowing I was interested in only one item..I was so upset with customer service I left without my $76 credit. They are headed to bankruptcy. They deserve it.
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August 2023 by Shannon B.
Absolutely downhill since new ownership. Don't go. Scant inventory and sales staff would not let me in fitting room saying it was being used for other purposes. Three people in store and no one greeted me or tried to help. Promising return. When I did they flipped the script on a store credit. Knowing I was interested in only one item..I was so upset with customer service I left without my $76 credit. They are headed to bankruptcy. They deserve it.
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June 2023 by Zena Takako (Z3E24C)
Everyone was super friendly and staff was super accommodating and helpful in finding EXACTLY what I wanted. Would come again
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June 2023 by Lou D.
People in there were very helpful and does not make you feel uncomfortable asking questions.
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December 2022 by Lexi H.
I've come to this store multiple times and it was always pretty good and close by. This time, however, i have never felt more unwelcome. One employee asked us if we needed help the second we walked in, but there was basically no interaction afterward. When one of my friends went up to the register to pay, they just stared at her silently until she awkwardly vocalized she was ready to check out. My friends and I noticed that two particular employees were watching us very closely (the one with the short blonde bob undercut and the dark-haired one with the blue and pink ombré nails). At one point, one of the employees disappeared into the back and security arrived shortly after and proceeded to watch us. When I checked out, the one with the ombré nails was outwardly cold. I thanked her and she ignored me. The security guard kept watching us as though we were going to steal, even after we went outside, despite the fact that most of our group had literally just paid for our things--and all of us have memberships and have come in many times. It was a very uncomfortable experience and I'm very reluctant to go back for future purchases. At this point, I'd rather go to Suzie's, and that's saying a lot, if you've ever actually been in a Suzie's.
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November 2022 by Jean T.
Nice selection. Very welcoming and safe feeling. Staff was helpful and friendly without feeling pressured.
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October 2022 by David W.
Nice toy store. Yelp wants 70 words... colorful, interesting, some good flavors and scents. What else? It's just what the Dr ordered.
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October 2022 by Thomas P.
I went into the store early this morning after having to visit another store nearby. There were a few things I was curious about. Sex is still a touchy subject, I became more open when I was with a partner, but now that I am single again, I have a tendency to feel slightly judged in a way. I know that's my issue, at least it starts out that way. When I went into the store today, a friendly smiling staff had welcomed me and made eye contact. There were, however, two other girls in the store, gossiping and talking about others. First thing u thought was do they talk about customers like that after we leave? They were standing by the lubes, and I really wanted to check them out, so I said excuse me. Without batting an eye, they moved over to the clock rings, the next items I wanted to check out. I wasn't about to have them move three times at this point, and their conversation was making me uncomfortable. Worse would I buy anything in front of these girls. Nope. Not going to happen. The first girl that greeted me was helping someone and she appeared really professional in. A sensitive business. I wish I had a better experience.
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August 2022 by Kendra D.
Great customer service! Small but good options. Would definitely recommend for first timers.
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August 2022 by Mona Estavillo
I wish we got her name but she had me and my girl sold on a moxie today let’s just say we love it. Extra points for trying to understand uncles Chinese ???
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June 2022 by Dana N.
They make sure to keep the maximum capacity of 4 (or they just had a slow day haha) Boyfriend and I just thought it would be fun to go, but the employees were kind, professional, and just educational enough without making us feel ashamed or nosy.
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June 2022 by Drie L.
Ash, Kim and Tom helped me feel so much more comfortable during my visit today. This was my first time buying things with my partner and I was a little intimidated by all of the products. Kim was amazing, she kept checking on me and seeing if I had any type of questions about things I was pausing to look at. Tom was great, he found an alternative flavor for me (because I am picky) and it was the last one so I am so so grateful. And Ash, sweet Ash. My other half forgot something at the register and she chased us down as we were driving off to make sure we got our product. The three of them were amazing and made my visit tonight so much more comfortable. Five stars! Would give more if I could. Thank you to the three of you! Will most definitely be back and we genuinely hope to see you guys again next time.
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June 2022 by Connor Mundey
Very friendly and helpful staff :)
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March 2022 by Jeany R.
The employees were really knowledgeable on their products and were extremely helpful in making a decision.
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February 2022 by Randy T.
They have a variety of toys. They offer a military discount and the staff was knowledgeable and friendly.
