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November 2024 by Christopher Violette
The car I purchased from this car shop stopped starting within 1 month from sale
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February 2024 by Sherrilyn Shephard
Serve Auto Group did an estimate in the afternoon after I called them in the morning for body work and painting on two vehicles. This was personal, and not insurance work. I also called four other businesses before reaching Serve Auto Group. One never replied to their website email. One said they are only taking insurance work. One said they could do the estimates in three weeks, and the work three to four weeks after. And the last one said they could do the estimate within a week, and the work three to four weeks after.Serve Auto Group worked on repairing a bad scrape plus other deep scratches on the fender of my car. The car was ready to pick up within 3.5 business days. They also worked on repairing a scrape on the fender of my van. The van was ready to pick up within 1.5 business days. They answered my calls and texts promptly and with courtesy. I am very happy with the results and with the service they provided. It is a relief to have both vehicles looking good again with all of the work finished within 5 business days.They get a lot done from their location on Homerule Street. Their shop is very full with a modest office, and the street itself is very busy.I found Serve Auto Group because of reading the reviews here.Mahalo Ching and Derek!
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September 2023 by Shi K
from start to finish, the entire experience exceeded my expectations and I am more than happy with the results. Customer service was exceptional. They were professional, friendly, and knowledgeable throughout entire process and took the time to thoroughly explain the scope of work needed to be done with patience and clarity. I will definitely be returning to your shop for any future automotive needs.
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August 2022 by bernadette nichols
The owner was very nice and the process was quick. I recommend military to check him out
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June 2022 by Jakob Barnett
Was looking for a car while staying in Waikiki and found Serve Auto Group on google. They were very helpful and great with communication on providing information about the car along with a full car fax report which made me feel better. Great deal on the vehicle, would highly recommend.
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May 2022 by Jakob B.
Was looking for a car while staying in Waikiki and found Serve Auto Group on google. They were very helpful and great with communication on providing information about the car along with a full car fax report which made me feel better. Great deal on the vehicle, would highly recommend.
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May 2022 by Max Park
I was looking for a used car while out here in Hawaii and Serve Auto Group was great in getting me set up! Communication was great and I got my VW minivan without any hassles. They even provide car maintenance and service if you have any issues at a discount. Would recommend to anyone looking to get a used vehicle here in Hawaii ?
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April 2022 by Max P.
I was looking for a used car while out here in Hawaii and Serve Auto Group was great in getting me set up! Communication was great and I got my VW minivan without any hassles. They even provide car maintenance and service if you have any issues at a discount. Would recommend to anyone looking to get a used vehicle here in Hawaii
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April 2022 by Daniel Kim
Serve Auto has been amazing for my used car purchase in Honolulu. I’ve had the car for a little less than a year now and they’ve been great with communication. I’ve referred a few friends and they’ve had great experiences as well. Would highly recommend for purchasing a used car or working for car maintenance. Trustworthy, reliable and efficient.I’ve had a few things come up with the car and they were able to answer all my questions as well as provide car service for updates. Gives me peace of mind from buying a used car from a dealer that can also provide the servicing for the vehicle. If your in Hawaii and looking for a used car dealer that is hassle free, Serve Auto might be the best on the island.
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April 2022 by Daniel K.
Serve Auto has been amazing for my used car purchase in Honolulu. I bought a 2017 Hyundai Santa Fe a little less than a year ago now and they've been great with communication for any questions I've had. Very transparent with everything and received a car fax report along with car history record. I've referred a few friends and they've had great experiences as well. I've had a few things come up for maintenance and they were able to answer all my questions as well as provide car service for updates. Gives me peace of mind from buying a used car from a dealer that can also provide the servicing for the vehicle. If your in Hawaii and looking for a used car dealer that is hassle free, Serve Auto might be the best on the island. They also help with oil change, cosmetic repair or part replacements as well. Would highly recommend for purchasing a used car or working for car maintenance. Trustworthy, reliable and efficient.
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October 2021 by S. P. R.
I purchased a 2004 Toyota Corolla last July and wanted to share with you that this is a trustworthy dealership. If they are any problems (and there weren’t any) I was told to bring the car back for work if needed. They are talented mechanics and know each car they are selling. I waited to post this comment after I spent time with the car. It’s almost been a year and I couldn’t be happier with committing to the purchase.
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July 2021 by Rob Fredericks
Ching and his staff were great, car runs great and they are willing to take care of any issues. highly recommended if you are looking for a used car.
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June 2021 by Saras P. Raman
I purchased a 2004 Toyota Corolla last July and wanted to share with you that this is a trustworthy dealership. If they are any problems (and there weren’t any) I was told to bring the car back for work if needed. They are talented mechanics and know each car they are selling. I waited to post this comment after I spent time with the car. It’s almost been a year and I couldn’t be happier with committing to the purchase.
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March 2021 by Jet808x
I purchase all of my rental cars from them, never any issues.
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February 2021 by Al M.
Don't do business with this shady used auto dealership. Uses very trick in a book to lure you in. Won't share a Carfax report when most dealers provide the report for free. Makes one think how reliable are the vehicles they're selling on their car lot.
