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February 2024 by troy otsuka
My insurance for my property was suddenly discontinued from another insurance company. I was shocked as I was insured by this company for 30 years. This was a blessing in disguise as it forced me to shop around for coverage. Long story short, State Farm (Shelli Togochi-Hadley Agent) was my best choice. I was so happy with their services, I included my auto insurance as well. Ultimately, I saved $$ at the end of the day. Their professionalism and non-aggressive staff are second to none. I highly recommend working with Office Representative, Reid Nakahara.
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January 2024 by Darlene B
My mom passed away and had several policies here: Renters, Auto, Umbrella. I worked with Neli to cancel all of the policies and set up a new Auto policy under my name for the car I inherited from my mom. Neli was compassionate, kind, and highly responsive, informative and efficient through the entire process. I have since sold the car and no longer have a policy here as I live in Utah, but I am sincerely grateful for the level of service I received and cannot recommend this agency enough.
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January 2024 by Ray Lum
Worked with Todd, He was so patient and accommodating. He had our house insurance for our rental within a few hours after we reviewed and confirmed their quotes. Couldn’t have asked for better service from an insurance agency. Highly recommended!!! May even switch out from my present home insurance. Mahalo Todd and Shelly??
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January 2024 by Gregory Dunmore
This office was very professional and thorough. The staff were friendly and knowledgeable as well. I highly recommend this State Farm.
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January 2024 by Les Goto
Very helpful and knowledgeable.
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January 2024 by Sam Yoo
Shelli and her staff have perfected the craft of the building a world-class insurance practice. They are super responsive, friendly and very competitive. I highly recommend Shelli Toguchi-Hadley and her staff (Romi and Neli).
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January 2024 by Joshua Weisfeld
I had a unique Japanese import vehicle and Romi and the team at State farm got me sorted out same day. Huge help and super easy to work with. Would definitely recommend
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November 2023 by Angelito Pineda
Romi did a great job in taking care of my car insurance. She is a well versed in explaining everything to me. Thank you.
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October 2023 by Kimberly Kealoha-Ho
Best insurance agent- Todd Toguchi. Great service. Todd was quick to respond to any questions and get us the best auto insurance coverage. Thank you Shelli Toguchi-Hadley State Farm Insurance ⭐️⭐️⭐️⭐️⭐️
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September 2023 by Ashley Abella
Shelli & her team of experts to my rescue again! I recently adopted a new fur baby and I was searching high & low for insurance options. Low & behold, they partner with Trupanion!! I was advised Trupanion is one of the top rated pet insurers so I requested a quote and received it from Shelli right away. I signed my fur baby up today and have peace of mind moving forward with my decision. Customer service is always top notch with Shelli & her team. Their very caring, compassionate and listen to your needs. I’ve been with them for years now Home, Auto, Life & now Pet ? Like a good neighbor, Statefarm is there! Their more like fam at this point lol
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September 2023 by Rita Maatta
Best insurance agent ever! They are always responding to my inquiries and questions and handle my account effortlessly. Price point is excellent as I am a business owner. Highly recommend Shelli Toguchi-Hadleys office.
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August 2023 by E Tadena
Great service, exceptional policies, and competitive rates. Romi took the time and patiently answered all my questions. From bundle options to the money I would be saving. Thank you!
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August 2023 by Phil S.
After having tremendous difficulty getting service from our insurance company we started searching for another company. We found Shelli Toguchi-Hadley State Farm through yelp. With such good reviews, we decided to give it a try. We received wonderful service from Reid and Shelli! We switched all our policies and my mom's policies to State Farm. They were thorough in explaining everything and we also received significant savings by switching to State Farm. Thank you so much Reid and Shelli!
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August 2023 by nathan wojcik
Had the pleasure of working with Todd. He was quick to get my policies changed from out of state and a renters policy set up. Great service and team!
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July 2023 by Tessa Thai
I have been using car and life insurance with Shelli for several years now. Shelli and her team are professional, fast service and follow-up as necessary matters. I will keep using her services.
