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February 2024 by Nicholas
The store’s refusal to accept faulty soccer cleats left a disappointing impression. Despite presenting clear evidence of defects, the staff showed reluctance to acknowledge the issue, offering no resolution or assistance. This lack of accountability reflects poorly on the store’s commitment to customer satisfaction and undermines trust in their products and services.
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January 2024 by Chuck Steele
Store owners Randy and Alex are kind with exceptional customer service. They give back to our local community and know the needs of our athletes. Thank you Soccer Locker for the support of our Mālama Football Club.
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December 2023 by ぽぽすけ
Purchase soccer wear for your child. The store clerk couldn't speak Japanese, but he greeted me with gestures and a smile.
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October 2023 by MeiMei F.
This is the go-to store for your kid soccer player! They have all the gear from cleats to balls to goalie gloves, and a variety of fun stuff as well such as Lego mini-figures of famous soccer players including Messi, Mbappe and Modric. The staff is very helpful. We have bought numerous sets of cleats here over the years.
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October 2023 by J B.
I bought some soccer gear here. The selection is good with good service. I would buy here again.
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September 2023 by Aram Perez
Limited options, every pair of boots are marked up 15-25% over msrp, not helpful and knowledgeable staff.
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June 2023 by Pupuhi Y.
The staff member was extremely polite and helpful. I wish I got his name. They had everything we needed to get my child moving in the right direction for his upcoming soccer team. Prices were very comparable and staff was very knowledgeable.
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May 2023 by АУКЦИОНЫ КОНТЕЙНЕРОВ В Сиэтле
Was trying to reach 10 times calling posted phone number. Can't make anyone to pick up the phone. 1 star
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April 2023 by Jacob Ledesma
Helpful staff there at Soccer Locker Hawaii, and I will return should the need arise.
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March 2023 by Best Hairstylist Ever
Love this placeCame in today to buy cleats and gear for my kid starting flag football. The man behind the counter was so nice and informative. I felt like my uncle was helping me. This is a local business that knows sports and love what they do. They even try to save you money where possible and tell you what is best to spend money on. Mahalo for making the gear buying experience and painless as possible. SUPPORT LOCAL SUPPORT FAMILY OWNED
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March 2023 by Kara B.
They moved to a new location, now by the same lot as Ono Seafood. Our daughter just started soccer, so we came here for her cleats. They have a variety of options for kids and adults. We also come here for our son's football cleats and he loves the range of styles they have to offer. They also carry balls, socks, and some clothing wear. It's a nice store that straightforward for a quick buy. The guys was nice too, only thing was we found out later that the socks were in sale, something like 3 for $15. We had 2 socks already, would've been nice to have been offered the sale price before our purchase. All in all, we would come here again if need be.
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January 2023 by Rara T.
Went to at least 3 stores and called even more to see if they had wrestling shoes. I had no idea it was gonna be this difficult. I finally found Soccer Locker, called them on MLK holiday, not really expecting they'd be open, but someone answered. I asked if they had wrestling shoes, he said yes and before making the drive I asked if they had a certain size and he put me on a brief hold to check and said they had a range of sizes. Got there and he directed us to the boxes he had pulled in the size range we requested and pointed out everything we might need then left us to it. He didn't hover so we had space and time to try on and decide on a fit and color, then he came back around after we tried on several pairs and asked if we needed anything else and advised we walk or run around the store to test it out. I loved that this store had so much for what looked like a small space. I even found softball gloves I normally would've had to get online. I love the local feel and appreciate they had things you couldn't find at just a regular store. Mahalo plenty Soccer Locker!
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January 2023 by Karla PD
Terrible customer service. I got a pair of cleats $139.00, my son used it for 2 hours and his ankles were hurt, to make the story short, it was clearly the cleats, now unfortunately I had this problem once before in mainland and the store worked with us by exchanging, of course I know everyone has different rules. I called the store and asked if I can look for another cleats and even pay the difference or if it’s cheaper then just make an exchange and not get any money back. The guy said no, they can’t do anything about it, while I was (being very nice) trying to work things out the owner got on the phone and very rudely told me that he would pay me 50% for those cleats, I started to explain that I already spent lots of money and will keep on spending a lot of money because my son is growing every 2 months and he cut me off and said to forget it, because I was arguing my point he wouldn’t even give me a penny and hang up the phone. I called back, for a second thought we got disconnected, but when he picked up the phone, I said “did we get disconnected or did you hang up” he said “I hang up and don’t call again”So I wouldn’t recommend this business to anyone, I understand the rules but I also believe every client deserves respect. In his eyes he probably just lost a customer and and he felt powerful talking down to a female but in my eyes he lost a customer that was going to give him business for many years and refer many people. I would never support a business that treat people so badly. There’s cheaper stuff online and other places anyway.
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November 2022 by Shaun H.
Soccer Locker & Sports is the coolest! Howard and team are truly amazing and caring. My daughter was born needing two different size shoes. I called and emailed all of the top brands asking if they could provide two size shoes instead of having to buy 2 pairs to make up the size difference. Puma, Adidas, Nike, Mizuno and Xtreme soccer. They all stated we need to buy two pairs. We found Howard's store Soccer Locker, without hesitation he said they could do the two different sizes. We brought my daughter in to size the shoes. He made her feel so welcome and took it a step further and offered us a 10% discount on top of only having to pay the price of one pair of shoes! I can't thank Howard and team for being so compassionate and accommodating.
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November 2022 by Porsche S.
I've been hearing all the commercials for the new soccer locker and that they have everything, not just soccer. My son needed baseball gear, so I went to Soccer Locker. They have a little pile of baseball cleats. No other equipment. It is 90% soccer and they dabble in other sports. The guy was super helpful, but couldn't provide me with all the baseball equipment I needed. Parking is super tight and there's only a couple stalls. It is a pain to get in and out and of the very tiny lot. They do offer military discount here. If you need soccer equipment this place has a bunch, but any other sports...go somewhere else.
