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April 2024 by R A
Horrible customer experience at the Marriott Ohua exterior Starbucks. Heidi is rude and should be fired. Tami may be worse and whomever the fat blonde is needs to be fired as well. Apparently they think they can be rude to you but you can’t be rude back. I reached out to corporate but they don’t seem to care even though they say they do. Brie the district manager has a bad attitude and that trickles down and that’s why these workers think they can talk to you however they want to. Someone from corporate needs to step in and hold managers accountable for how their staff treats paying customers.
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April 2024 by 찌니
one of the staff was so kind and delightful.
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March 2024 by Sonia Carroll
Always happy and wonderful service. They know how to make great coffee. A nice little team of baristas :)
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March 2024 by Charlie Beatty
Friendly
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January 2024 by C Milka
The staff at this location are so kind. I look forward to coming by every morning while I’m here on vacation. Cat is especially kind and makes you feel so welcome. Kindness makes such a huge difference, and it is prevalent at this location :)
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January 2024 by Cynthia Allen
Always a pleasure to go there.
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October 2023 by Kevin George
Situated in a hotel, this location lacked the friendly appeal with some staff members that other neighborhood locations have.
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September 2023 by matty Lp
So far so good, right in my hotel so it's very convenient.
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September 2023 by Canadian Love
Iced matcha tea latte with whipped cream and a cherry on top is the best! Super friendly, warm, and welcoming staff, and a very relaxing chill atmosphere. Thank you so much!
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August 2023 by Izzy Peters
Very refreshing frozen pineapple Lemonade after a long, hot day...
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August 2023 by SmoCo Sailing
This location is crazy busy, obviously since it’s in a busy part of Waikiki and below a huge Marriott but the baristas here are so nice and really embody the spirit of aloha. I’ve been a barista at another Starbucks in waikiki years ago and I know it’s not easy to be friendly, efficient, and patient with the amount of traffic and tourists these guys get every day but they are alway providing top notch service and it’s my go to Starbucks whenever I’m here for work trip.
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June 2023 by Alice Pang
Lovely staff here, so friendly, made my day today :)
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April 2023 by Kimberly C.
We are staying at the Waikiki Marriott and so happy that right downstairs there is a Starbucks!After checking in and before heading up to our room we decided to stop in and get a drink.Also took the opportunity to purchase a cute cup $22 to enjoy once I get back home.While my Vente Iced Black tea with two Stevia was being made, I took pictures for this review.Straws are located at the back counter and there are two different sizes. Straws in Hawaii are paper.Service was quick and friendly. I was able to use the app to earn stars. The selection of gift cardsWas cute.
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March 2023 by Alvin H.
Good vibes on a Sunday morning!
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March 2023 by love gospel
Extremely convenient!! We were staying at the Marriott and Starbucks is on the first floor!
