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January 2024 by Tasheena Saballa
BIG MAHALO’S ? to the cashier TASHA at Hawaii Kai Texaco (kokomarina) customer service is always top tier & she always goes the extra mile when helping customers.
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January 2024 by Steven Pass
I stopped by the store to buy some stuff. The cashier was very rude. She’s definitely having a bad day, but I am not her friend.
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January 2024 by Clark Clark
What a great local selection as soon as you walk through the door. The place is clean, friendly, and close to some great hiking destinations if you want to stock up before the hike, or replenish after.
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August 2023 by Maureen Ellen
Went in for a car wash. The clerk had his family on the phone and he was FaceTime them cutting up laughing cussing carring on w FaceTimeHaving fun with his family on FaceTime yelled at me a couple times fine fine yeah I know I got a sign my name OK but I don’t know if you’re talking to me or your family G back in the day there was such a thing called customer service and you recognize the person that was handing you the money to keep your business going now you just got a wait around till they acknowledged you to take your money, and good luck with that because they’re too busy on their phone. They’re either down looking at it and don’t know you’re standing at the counter or like today. The guy was FaceTime in his family, cutting up and joking while he’s taking customers money and completely ignoring us just taking our money and doing his own thing. Wow wow wow what a cool job to have.
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June 2023 by Bill F.
$13 for an off brand single quart of oil. Didn't buy it, but for those reasons I suggest you go elsewhere. Uncalled for.
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February 2023 by Alan Bryant
Quick, easy carwash for $15
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December 2022 by miso senpaiii
I called at 8:09 pm the other night and when the phone was answered I was greeted with silence and when I asked for assistance I was met with more silence and then they hung up. very bad experience.
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November 2022 by HideNSeek
The female cashier is passive aggressive. We went to buy a few things and when we showed our ID she started to interrogate us. She asked why my partner looked so tan in the old ID. My partner said it’s because used to surf in Ewa. Cashier asked what beach, but my partner didn’t remember because it‘s been years since then. Then the cashier said, “There’s only one beach in Ewa! So what’s the name?”There’s more than one beach in Ewa. In fact, there’s more than three beaches there.We left the store a little disgruntled and the last thing we heard while walking out was, “honey don’t get upset because there are stings going on!”How about you don’t subtly accuse customers of lying? Next time scan IDs if you’re so paranoid because there’s nothing more IRRITATING than people thinking you’re lying when you’re being honest and truthful.
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July 2022 by Danielle LaBelle
Haven’t had a bad experience yet. Tonight we just got gas but we’ve used the car wash and have bought goodies inside. It’s a gas station. ?
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July 2022 by Satchel C.
I was treated so kindly by overnight worker.I had a fuel pump problem at night so pulled in to the station. Worker came out to help me. She knew something about Fords. I got things settled by towing and the worker helped to call my husband to pick me up.A sweet woman in a dangerous job overnight. Thank you..
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June 2022 by Jennifer Poyner
I just moved to the area. Whoever worked on the overnight on 6/17/22 was the rudest lady I’ve met having been in Hawaii for over a year now. She was treating the lady in front of me like gold for using a hundred dollar bill. I simply asked how the air tire worked. She was RUDE. Then I asked who was above her she said “God”. I’m Wiccan. That’s not a good look to bring religion into your customers experience. She tried treating me like a peasant. She didn’t say anything remotely calm or kind. She also looked me up and down and said “ what do you need help with.” Lol how does this lady even have a job there?
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June 2022 by Jennifer I.
The lady who was at the counter tonight 6/17/22 is the rudest person I've ever met in Hawaii. Lol. She's all goo goo ga ga for one one hundred dollar bill that she won't be swing any of that a customer used. Yet I asked her simply how the air works and she had a major attitude problem. When I tried to address her attitude and inconsistent behavior towards customers, she told me about her religion. She didn't do her job and honestly I don't know how she has one
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June 2022 by Jennifer P.
The staff here literally makes assumptions about what money you do or dont have by how you dress or if you wave a hundred dollar **** in their face. I literally just got off work on 6/17/22, live down the street and changed into something comfy. Instead of being helped, I was preached to, told about this ladys religion and told to leave for asking about the air in the tire. Thats not just bad for business, thats bad for reputation. They need a person who answers their phones as well. I dont have all the time in the world to go inside and find a manger or someone over this lady I work every day
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June 2022 by Rei Y.
This car wash badly scratched the driver-side trunk of my Accord and only got water spots off of half the car. Also a stressful payment system without signage or instruction.
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May 2022 by Tiffany W.
I'll be honest. I don't gas up here, but I do come in to buy my hubby car washes. At least once a month. What I can say is there are two ladies I see on the regular. They are always very nice and sweet. They give HK that hometown feeling with everyone so uptight nowadays. I love their customer service and friendliness. Off to the car wash.
