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“Customer service is the best on island, took my vehicle in and guessed it would take over a month to get fixed, they called me after 2 weeks and told me it was done! Couldn’t recommend them more, and if I could give more than 5 stars I would!”
“I was blown away by the customer service provided. Came in as a first time customer and had them check someone else's work on my Jaguar. In the first 5 minutes of speaking with Cody and the other guy at the front (sorry I forgot name), l was pleasantly surprised that they offered a shuttle and when it came time to repair, they actually took the time to explain what was happening to me in a language I could understand. Other shops have treated me like a dollar sign, just telling me what they think my car needs. These folks explained it to me without rushing, answered questions, and just treated me with patience and kindness that I haven't received other places. Even showed me a video of the problem, which I really appreciated. Excellent customer service!”
“Nathan,and Cindy were super helpful and overall great people! Nathan's knowledge and experience about the Allison brand Transmission and the industry as a whole is unmatched. FYI they are always BUSY and booked out so call well in advance to get on their schedule!”
“I very highly recommend Certified Transmission Differential. I have a 2005 Grand Cherokee Jeep that began making noises from the rear differential area. The grinding noise became so noticeable and concerning that I had it towed to Windward Jeep dealership. The vehicle stayed there for 5 weeks, a estimated repair bill of approximately 7 thousand was provided to me, however I was told the repairs could not be made as the Jeep parts distribution could not provide the necessary parts. The exact problem that needed repair could not be provided to me, and I subsequently had the vehicle towed again, with a 1000 dollar diagnostic bill and no repairs. I towed my vehicle to Certified Transmission and met with Tracy. Within a matter of 3 days Tracy had diagnosed the problem and repaired it for 477 dollars. Tracy displayed a tremendous amount of knowledge and skill, and professionalism. An honest broker for sure!”
“I had been a loyal customer here for a year, with consistently friendly service in the past. Unfortunately, I had a very disappointing experience during one visit where I was spoken to rudely, charged $200 for a diagnostic without receiving a report, and even found my car left unlocked outside. At the time, I left a negative review because I was disrespected and unsettled by that treatment.
However, I want to acknowledge how well the situation was handled afterward. Deryl Masaki personally reached out, apologized, and reimbursed me for the diagnostic fee. His thoughtful response showed genuine professionalism and integrity.
Mistakes happen, but how they are addressed matters, and I truly appreciate the way Deryl resolved this situation.”
“Neil is a very knowledgeable and helpful mechanic. I took my Tacoma in early this morning for my transmission and he was very patient. Got into my truck did a few tests and recommended some OEM parts to get so he can work on it. He also pointed out some other things that needs to be fixed soon (not transmission related). He's real easy to talk to. Definitely recommend!”
“I have used this place at least three times for safety inspections. Never made an appointment, but role up as they open and get my safety done in like 20 minutes. Great service and there is a seating area to hang out while waiting. Very friendly staff for each visit, would highly recommend to others.”
“Kiyo’s transmission is the best mechanic shop in O’ahu I have ever been to. My AT (Automatic Transmission) light was coming on and off, the shop owner replaced my TCM less than hour. My car is now running like normal again. Fair price and the best service. Highly recommend!”
“Came in for a diagnostic as my car was running rough despite me getting a tuneup mos before elsewhere. Eric and his team were able to diagnose my issue and discovered my last tuneup was done incorrectly. Work was excellent as they remedied my issue, maintained communication, and got me out of there expeditiously. Thank you and I’ll def be back.”
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
“Outstanding customer service, truly the best in Hawaii! They did an amazing job working on my Audi, with care and expertise you can trust. Prices are very reasonable compared to others, and the quality of service is unmatched. Highly recommend to anyone looking for the best!””