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December 2023 by derrick pang
Checking in, & checking out, was fast, & excellent customer services!Looking forward to renting vans from U-Haul, in the near future!Thankyou, & Aloha!
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November 2023 by Suramy Gomez
I was helped out right away. Kahekili was very nice and answered all my questions!
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October 2023 by Shigeo Takeuchi
You need to fix the 15' truck. The engine check light is on and the fan belt is crying and oil alert is on. I was so afraid to use it. It was a worst experience. Also I filled the gas as same level when I checked out, but they charged fuel fee (5 gallon) .I needed to go to the shop and showed the picture I took to prove. It was wasting my time. Very bad!!
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October 2023 by Edward English
U Haul persons I worked with were friendly and efficient. Van rented was in good shape too.
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September 2023 by Erik _
I keep my giant collection of inflated beach balls here, they're great.
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July 2023 by Jed Diaz
Absolutely horrible customer service. One of the workers was rude, did not want to help, even though she was just sitting and doing nothing. The is another storage facility next door if you need storage, if you need to rent vehicles, rent at another location. The aggravation at this U-Haul location is not worth it.
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June 2023 by Jed D.
Absolutely horrible customer service. One of the workers was rude, did not want to help, even though she was just sitting and doing nothing. The is another storage facility next door if you need storage, if you need to rent vehicles, rent at another location. The aggravation at this U-Haul location is not worth it.
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June 2023 by Christina U.
Convenient location near Whole Foods. Exceptionally pleasant greeter. Clean truck. Very satisfied customer
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May 2023 by EZ -.
Horrible customer service. I had a reservation and when I arrived there weren't any vehicles available. The younger individual acted like my business didn't matter though I was understanding of the situation. No explanation provided to me.
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May 2023 by Zain Zahid
Amazing customer service Lorraine is the best!!! ?
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May 2023 by Leah Brennan
Ipolani and Laine provide friendly and knowledgeable assistance each time I visit.
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May 2023 by Kimo YeeHoy
Lorraine Foster was extremely helpful and she was working all alone on that particular day.
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March 2023 by S Adam
Good location, fast friendly service, clean truck
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February 2023 by Stephen Stern
Made reservations across the street ended up paying half the quote here by walk in customer service is sweet
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February 2023 by Derek
The reservation system failed everyone in the store had to wait as the desk clerk talked with IT for 30 minutes. Only then could the people in front of me start to recieve help.I picked up the keys for a truck rental in 5 minutes on Maui. The same process is likely to take over an hour on O'ahu.UPDATEReturning the vehicle was a very easy process. The owner was more than helpful
