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August 2023 by Patrick john Dolan
Awesome service excellent deals definitely your one stop cellular store.Manager in the best.. Chinese speaking. very intelligent gentlemen.And much more.
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July 2023 by Justin S.
The service from the first step you take when entering Upnext Wireless is excellent! The owner and CEO Mr. Winson Yu greets you upon entering the store. He asks if need any assistance or that he'll be right with you in a moment. I always get good anytime I go to this store. The ambience is nice and welcoming. There is so much stock and merchandise for whatever you need. The prices of his merchandise are very reasonable. Plus he has so much variety of products available for what you might need for your cellular product(s). I highly recommend this store for any of your cellular, and accessory needs. I will definitely will be back to this store again.
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June 2023 by Wendi Lau
Customer Service:EXCELLENT! CEO Winson Yu helped me figure out how to pay both my parents' lapsed pre-paid phone plans. My mom used a flip phone and my dad had an Android phone. Then, when my mom died just 2 days after renewing her 2-year plan, he was able to get me a refund. He is so good-natured and patient, I am truly thankful for Winson.Repairs:My Dad's phone charging port was irreparable so Winson recommended a durable CAT phone. The price was great, the size was similar to my dad's old phone, and it is just what he needed because he's tough on cellphones. Winson even helped transfer my dad's contacts and media to his new phone. It was so fast!At a time when civility and customer service are endangered, Winson at UpNext Wireless is a treasure, offering both value and service.
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August 2021 by Ed Sewell
This guys be selling stuff that don’t even work
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April 2021 by Wendi L.
Simple phone hunt finally a success! My mom has been looking for a simple flip phone for months. By chance we saw this store on a Saturday. CEO Winson Yu was patient and helpful. He explained the phones features and payment plan. Even though the store was about to close, he answered all out questions. My mom is a senior, and I appreciated the care and time he took to help her. He also contacted Verizon so she could keep her same phone number. This was a much better, more positive experience than shopping at Walmart or on Amazon. I highly recommend Upnext Wireless on Pensacola for your phone needs, especially if you are a kupuna/senior or seek a simple phone. Outstanding customer service and a good value for the phone service.
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April 2021 by Takeshi M.
I called and called so many place and none had the Samsung J7 cover! I called at 1040am, didn't realized they were closed, Winson Yu calls me at 1100 am and I ask him if he has a Samsung J7 cover and he says "yes" we do! Great relief from stress! BUT IT WAS MY FAULT-I forgot to tell him my phone is the J7 V model, I bought x 2 J7 star model phone covers! the hole for the earphone is not in the same spot so I have to drill a hole in order to plug in a earphone, also the J7 star cover does NOT have a hole for the flashlight/camera light! you also have to drill a hole, luckily I bought the clear plastic cover so the flashlight/camera light can still go through. called Winson back today explaining the problem, but I know I should have checked the openings on the cover carefully next time. XieXie-Chris.
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April 2021 by Mary Alalamua
this is my go to place to purchase refurbished phones and repairs.
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April 2021 by Alston Thom
This is the best store if you want personal one-one reliable, trustworthy service. They don't sell high end cellphones. But for people with bad or poor credit, he will show you how to get a cellphone. They do not compete with AT &T, Verizon or T-Mobile. They offer cheap plans from Boost and H2O. They are agents for AT & T and Verizon. They can order high end phones. They have lots of experience and been around for years. They should start selling earbuds and headphones that would compete with Apple, Sony, Bose and Sennheiser but at much lower prices. A highly recommended store if you're looking for a inexpensive cellphone plan.
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February 2021 by Joseph George
came here for support on my boost mobiçe phone and service for the first time. they were more than happy to assist me even i hadnt purchase from them. super friendly and helpful. i will be sure be coming here from now on. thank you Upnext Wireless.
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January 2021 by Epwejken Ika Ke Mjn
i deal wirh this store for my boost mobile account. they have the best deal and wide selection on their cellphones. salesman is always helpful and courteous with his exeptional customer service. good place to visit for all your cellular needs.
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January 2021 by Majid Shah
Its a great looking store. Ive got my boost mobile service here and new android lg k51 phone. Fair monthly service with good and friendly customer service.
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January 2021 by Jenefer Ha
I signed up a plan for just $10 a month. best deal by far.
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December 2020 by Beverly Sana
I took,my phone here to have it unlocked. Previously I have AT&T and will need to unlock it for T-Mobile. They unlock it within one hour and I was able to switch services. Upnext wireless is very efficient in what they do. I have full confidence in their ability. They are in business for twenty years for a reason. Thanks Up next.
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December 2020 by Bebe Suwaiter
Took my motorola phone here to repair a cracked lcd screen and they performed a quick fix in one day. Everywhere else didn't have the part but this place surprisingly has the replacement parts available. I'm so happy to have my phone back. Upnext Wireless is the guys to repair. Ask for Winston he is friendly and professional.
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November 2020 by Karlin Bossi
Came to Upnext Wireless to upgrade my boost mobile handset and had a pleasant experience working with the staff here. Professionally and friendly service with a good vibe. They have a large selection of cellphones to choose from over 25. I recommend people to check them out.
