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August 2025 by David Martin
This store has very helpful and knowledgeable employees and is a trouble-free experience when sending packages!
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July 2025 by M D
Have only had excellent customer service at this Kapahulu UPS store. The staff are kind and helpful and they’ll get your postage priced fairly every time.
Lots of Aloha here.
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June 2025 by LAUREEN CHIPPS
Really helpful , friendly , professional.
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June 2025 by P. Garcia
Worst customer service experience I had in Hawaii! The two ladies were rude and not helpful. Stay away!!!!!
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June 2025 by David Zhang
Great service from helpful staff
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June 2025 by Sarah Esparza
I took my mom in to notarize a number of special documents. We had the very best customer service from Auntie G and Hana. I was so thankful for their service, their care and patience.
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May 2025 by Sylvie Bright
Excellence in customer service is rare, Josh and his crew have all the qualities that define excellence.
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March 2025 by Brandon Boyd
Walked in the store and was immediately greeted with a horrible attitude by a young Asian woman with bad teeth. Just a completely stank attitude; why are you even in customer service?
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February 2025 by Emmy Harris
Great staff. Easy and comfortable printing, shipping, all the shipping and drop off services are available and easy. Tempted to gatekeep such a great ups store.
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February 2025 by David Pedersen
Josh was friendly and swift to help me print, sign, notarize, and ship my documents. Mahalo Josh!
Clean store, well organized, and the all-in-one printer worked perfectly with my USB drive.
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February 2025 by Skye Moffett
Quick and efficient! I’ve come back twice for printing and shipping and was totally satisfied. If you’re looking for huge smiles, they’re busy. There was zero rudeness or issues, just efficiency and I am all about it.
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January 2025 by Scott Reynolds
DO NOT USE THIS STORE. MY VERIZON IPHONE WAS STOLEN OUT OF THE BOX BEFORE THEY SHIPPED IT.
THEY SHOULD BE ARRESTED.
NEGATIVE 5 STARS IF POSSIBLE.
How would I know sooner than verizon charging me for an empty box?
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December 2024 by Maikka Mae Cruz
An exceptional 5-star service and friendly staff. They are undeniably the most reliable and trustworthy courier service I have ever used.
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December 2024 by Eunjeong Park
The staff was very nice and patience with me during the entire transformation and
answered all of my questions.
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October 2024 by Linda Lee
Love the service here! And always with a smile🤗
