-
May 2023 by Gustavo Alterno
This Safeway is unprofessional and the staff at the Western Union have no integrity. The sign clearly say open at 0800, first lie no it open 9 am , second lie we don’t have any money right now. Who is running this Safeway ? I will never give you my business and I will report you to the better business bureau.
-
March 2023 by Corks K.
This one star isnt for the store but for the manager Deanna.The staff is so amazing the deli ,the meat dept and the seafood counter! Great people Great service and Great product.Working in retail is hard.But its a personal choice to work in this environment.Being in management should be setting an example for other employees.However Ive seen this woman with a permanent frown and a bad attitude.Its uncomfortable as a customer to be around someone who is obviously unhappy with her job.Dont spread this toxic attitude and be helpful to everyone .Perhaps another place of employment be a good choice moving forward.No one wants to be stuck in a job one hates.
-
March 2023 by D S.
Safeway Salt Lake needs to do better.You should list all items on sale. For example, i started looking for your $4.99 Fresh Atlantic Salmon Portion, the clipped coupon is good until 3/28/23. I come in before work and you hardly have any salmon out and I can't tell which one is on sale. I come back on my lunch hour and pick a Fresh Salmon 7 oz. which the clipped coupon states and go pay. I ended up baying 6.99 instead of $4.99, no time to speak with someone for clarification.Managment please post which items are on sale! You have nothing posted in the fish section. I believe this practive is a ploy! We can't prove what is going on with the clipped coupon via the app and nothing listed in the fish area to help with clarificationSafeway use to be VERY good but going downhill. Do something, your prices going up and service going down.
-
March 2023 by Thomas P.
Safeway is a convenient grocery store with generally good prices. The store is well-stocked with a wide range of food and other grocery items, and the staff are friendly and helpful. However, there are often long lines at the checkout and the store can be quite crowded during peak times. Overall, Safeway offers a good selection of products but needs to improve its customer service and reduce wait times. 3/5 stars.
-
February 2023 by Kenson K.
It's just a basic Safeway. I was in a pinch to get some poke for my lunch on the place on the way back to California. I didn't have to run to Foodland so this place was the closest option. Their poke selection is pretty decent and I wasn't disappointed.
-
February 2023 by Rochelle T.
I would like to give a round of applause to your employee (Davelyn) for her outstanding customer service. She always has a smile on her face and is always willing to go out of her way to help me find any items I need and can't find. I came in this store several times in the mornings and evenings to find items that I couldn't previously find and she never fails to ask if I needed help even if she just asked me. Tonight 02/17/2023 around noon I had come into the store and was having some trouble with the online coupon. She was kind enough to help me find the coupons and teach me for future use which I truly appreciate the help.
-
February 2023 by Megan C.
The past 2 days I went in certain areas were blocked off as they were deep cleaning I'm assuming. I understand and love that, but it would have been nice to have some kind of notice at the entry. They blocked it in a way that felt like a maze only to lead to a blocked off dead-end. Had I known I would have just went back to my car and drove to the next store. Came back today and none of the aisles were blocked. Great! Got stuff that I wasn't able to get the previous days and went to Self Checkout. I asked the attendant for a bag as I had purchased one and she ignored me and walked to one of the registers. Thanks for the A+ customer service, Lynn! Good thing I saw some paper bags on the dog food section lol. It just felt like they didn't want my business and that's fine. I come here for convenience as it's down the road but I don't mind driving a few miles to town for better service and prices.
-
January 2023 by Birdie H.
I love this safeway. Especially their floral department. BEST FLORAL DEPARTMENT EVER!!! The variety and the choices just makes my day when I walk in. And they ALWAYS HAVE FLOWERS IN STOCK. They will never run out or have a bad batch either.Sales are also good here but you should download the app to get the best prices. Sometimes they have such good sales that they run out of the item before the day ends. Ok that's about it for tonight guys. Thansk for reading. Have a good one stay safe and aloha...Birdie
-
January 2023 by Jennifer V.
I don't know if it's because of the times that I go, or that I don't go here often, but I don't feel like it's ever that busy in this Safeway. The parking on the other hand can be ridiculously full, but I'm sure it's because of the surrounding shops.I got there maybe around 10:30AM, and honestly was expecting there to be more selection for lunch by this time. It's a little early, and I could hear the fryer in the back, but the deli section had very little fried items out. I love Safeway fried chicken, and there was a bag of chicken already ready to go, but looking at the hot plates there were only few items out.I haven't been to this Safeway in a long time, and I thought that all Safeway's had a bakery. This Safeway has a bakery items section, but not an actual bakery. I did not ask if the deli is same with the bakery, so I could be wrong. I came here for ready made cakes (last minute decision for a small birthday cake), but it was a very small selection, and not what I was expecting. A lot of pies, muffins, some bundt cakes, and cookies. Glad that I could actually find a 1 layer boston cream fudge cake.Did a self check out that had no line, and super easy.
-
September 2022 by Thomas B.
The store will be my local store for the next couple months. I went in and checked it out last night they're well stocked but law and some items probably do to problems with trade and covid. But I did find all the items I was looking for and I was very happy. Michael and produce was very personable and pointed me toward items that I had never seen before so I added it to My Shopping List. He also gave me Cooking tips for a couple unusual items. I didn't have much contact with many of the people in the store as they seemed to be busy with other customers but my exiting contact was with Layla as she was very personable and fun. I enjoyed her conversation while we checked out.
-
May 2022 by Kawehionalani S.
Kevin the night manager is very very RUDE!!!! I've been doing my shopping at Salt Lake Safeway for over 9 years. I get everything from groceries to the florist. Ever year I go there to get my daughter's balloons. This would be the 9th year. Since my daughter is always with me I have to go when she's in bed. When I get there one of the workers couldn't find the book that has all of the balloons. There is more than what they display on the wall. The worker told me it's okay it look and just pick what I want. As I was looking "KEVIN" was yelling at me for looking through the balloon cabinet's. He had no right to come at me like that and approach me in the way he did... I told him I'm just looking for what I want. I also I told him he is making like I'm going to steal the balloons. I just wanted balloons for my daughters birthday. Wanted to surprise her in the morning. Because of his RUDENESS for yelling at me. I will no longer giving Salt Lake Safeway my service. So sad KEVIN couldn't understand and jumped into action like I was criminal! Instead of yelling at me... there is a BETTER WAY to approach a customer!!!!
-
March 2022 by Maritess C.
Hubby and I would occasionally come here to buy groceries. We went yesterday for the deals. We got a bag of oranges for $5.00. They also have other deals which we snatched up on. The store is organized and clean. Items are easy to find. They have self checkout or the regular line if you want to deal with a cashier. Carts are outside to grab if you need it. Make sure to bring your recycled bag as they charge for paper bags. Plenty of parking up front. Traffic coming in and out can be a little crazy so drive with caution. I like this location as they are fully stocked if you come early which we did. I would definitely come back again.
-
February 2022 by Steven B.
If you're coming here to do a western union, don't bother, it's down. At least that's the answer I always get from their customer service rep lannete. I get it glitches and issues happen, but every time I come in and lannete's behind the counter, always the same answer "it's down/not working.". No signs posted about it being down, so you're waiting there, wasting your time just to be told it's down. I came back once in the afternoon to try again and the guy behind the counter said it was working fine. Huh, imagine that? I asked one of the cashiers if western union was really down and she said "I don't think it is, she (lannete) just doesn't want to do it."
-
January 2022 by Rob A.
A good reliable Safeway. The whines below are justified, in that, long lines with few cashiers is a constant. Otherwise, a well stocked local market.
-
December 2021 by Jay W.
This is for the deli, I wanted a mixed chicken and they told me no because they only had breast and wings. I asked how are we gonna handle this trying to give a opportunity to at least offer something similar and for the same price. Nope told me to buy a combo which is a 2 price and 1 or 2 sides for $9 mind u the mix is like $11 or $12 for a 8 price. It's 11:21 am almost lunch time, why is there not enough chicken anyways