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April 2024 by Sylvia C.
I moved in March and had a good experience from start to finish. Andres and Arlene did a great job of communicating from start to finish. The 2 movers did a great job of moving things without any damage. The driver of the truck was good driving up a steep curved driveway. I would recommend using their services. Their prices are also reasonable. If you book them through yelp you also get a discount. All in all a very good experience.
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April 2024 by Yoon Ja C.
Don't use this company Very pricey. Working stuff is ok but next time I can found better price company
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February 2024 by Emalia H.
This is a review by Jess and Bruce. We moved from Kaneohe to Kalihi Valley - lots of stairs! Andreas and Steve were great. On time, professional while still remaining personable, fast, really great communication. Best rates hands down for the service we needed. Rates are clear no hidden fees or charges. Every single cent spent was beyond worth it. Thanks You Move Me Honolulu for making this move stress free pain free drama free.
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February 2024 by Norene T.
Very professional. From consultation initial phone call to final production of actual move, they provided excellent service. Fast, efficient, courtesy, and positivity.
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February 2024 by Martha S.
This company is more than great. The best company ever with 1) easy, friendly, quick, and clear communication, 2) reasonable costs, 3) professionalism with impressive organizing/moving skills, work ethic, and just good people!!! Have used an established Kamaiiana company several times in the past and YOU MOVE ME should be a role model for them with the care and quick work that they did. My move was in 2 (two) parts with a storage facility used in between. The movers on the first day were Kalisto,Kawika, James, and Wyland and the second day were Kalisto, Georgie, Kawika, and Sheldon. Was more than impressed with their organization skills, teamwork, and more than positive attitudes. And Arleen is a gem with her great people skills, prompt follow ups, and her attention to detail is remarkable!! Actually miss all these people and feel that I have truly met some good people that helped me so much when needed. Big thank you! *** So impressed with the hiring in this organization.
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January 2024 by Marri M.
I used this company in Nov 2022. I am blind, and the owner assured me the move would be smooth. on moving day, 3 men came and were very polite. However, after they left, my neighbors came over to say goodbye. they found a forgotten suitcase in the bedroom, in the middle of the floor. Bathroom items in the bathroom. after the move, I thought I was missing items, but as I am blind, I thought they were in boxes yet unpacked. my prior landlord emailed me a picture of 3 boxes one suitcase and a tub of cleaning supplies that the movers left in the open garage, which also gave access to the public to the building garage. she brought the items to her office. when I called the manager, he said the movers assured him the van was emptied. then i sent him the email from the prior landlord. he called back saying they could pick up the items from the landlord. it took them a week. I was only reimbursed 65 dollars. I lost a london fog trenchcoat, a large tub of cleaning supplies, and many misc items. I don't recommend this company. my prior landlord and many local folks also would not recommend them at all. shame on them for lying saying all was moved when clearly many items were left in the open I am sure the public had fun sorting my belongings for their use.
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January 2024 by Tracy N.
After planning and stressing for a month, it's safe to say that moving is no fun task. HOWEVER, it's also safe to say that preparing for a move with "You Move Me" was a great experience. From Arleen answering any and all inquiries, Steve's hilarious welcome call, and Ryon/David/Kency's quick, professional, and friendly services - they made this "no fun task" a breeze. Seriously! We couldn't stop saying afterwards, "Wow, that was so quick and easy." We are so appreciative of You Move Me's flexibility and their ability to help us during the busy holiday season! We'll definitely use their services again for any future local moves and you should too!
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December 2023 by Grand Master J.
I should've listened to my neighbor when he told me that this company dropped some items off at Young Brothers, but the driver didn't have his drivers license so the customer had to drive the truck into the port. I figured that was a one off thing and I'll give him a shot. My initial phone call on a Thursday seem to be very well scripted and friendly but the guy on the other end was completely disconnected. Gave them all my information said he would call back the next day to confirm mentioned multiple times that they needed to pressure me to make the decision before the weekend because the weekend is Saturday and they don't work Saturdays..... Never heard back from the guy so I called myself on Friday. Nobody answered the phone left messages finally got a call back on Monday, but it seems like nobody could find my paperwork so I had to repeat all the information again, same sales and fake friendly sales person attitudes. Filled the contract out gave him my credit card information. We were good to go 1 PM on Tuesday, they called me at 11 AM saying that they're early is that OK so I still showed up early expected ins be early and they're only 20 minutes early completely wasted my time rushing down early. No problem whatsoever with the movers, courteous, funny, careful, got all my items down and moved unfortunately the one hour turned into 2 1/2 hours. Job was done get very scripted. Fake follow-up call from the guy who I spoke to on Thursday and I went I started telling him I was upset that he didn't call me back he just kept having excuses , and every other word was "gotcha" and " awesome" completely detached not sure if there's a human or a robot, whenever I told him something negative he would just tell me awesome, completely weird I really don't wanna have to do a follow up call, then the girls started calling me after that again, saying my credit card number didn't go through. I checked on thecontract, and it was there, called her back spoke with Mr. awesome again completely detached from the situation, at this point, I would not recommend anyone to use them again
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December 2023 by Tom A.
Kalisto and Steve took our move from days of impending doom to ultimate bliss the moment Steve called to say they were on their way. Super efficient, friendly, safe with a keen eye for watching out for our delicate items. Ultimate professionals. Thanks out to the whole crew at You Move Me Honolulu. Much Mahalos!
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November 2023 by E Y.
I found their communication very efficient, quick, and professional, and it was great that they visit to offer a free estimate, give suggestions, and answer questions. The movers were also wonderful; they were exact with their arrival and departure times and very careful and respectful with all the items. Everyone we interacted with from this company were also very friendly. I found their rates reasonable, and was extremely satisfied with them. I highly recommend this company!
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October 2023 by Ron C.
This is the 3rd time that I have used You Move Me. Arleen Umali from the office kept me informed and even accomodated me when I needed to reschedule the move. She is very pleasant to deal with and a great company representative. The crew today was Steve, Micah, and Ryan. They were efficient, fast, and very careful with our things. Also, they were fun to be around, pleasant and funny. I would not hesitate to recommend this company to anyone on Oahu. Great service!
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September 2023 by Omarie S.
10/10 Recommend, when it comes to affordable, reliable and flexible. YMM doesn't disappoint. In seconds I was talking to a receptionist that was very resourceful, respectable and helpful. In all my experiences the level of customer satisfaction and care is almost promised here. The dedication and loyalty to the people and the communities of Oahu are easily reflected in the characteristics and reliability of these movers. As former military nothing feels better then a smooth operation/movement with YMM that's exactly what you get. I believe it's important to do a job you love, not because you have to. For family's out there, military, non-military or single whatever you are choose a company that love what they do. YMM has showed me how to move with Aloha, to me it felt like family and I believe when they work that is where their pride is. I appreciate everything, Mohalo.
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September 2023 by Mike K.
Very professional and flexible to meet my needs, Kalisto,Helby,Kiko and Ryon were very courteous and polite. Arleen who took my call was also very helpful. I will highly recommend them to anyone who ask.
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September 2023 by Liane M.
We had an amazing experience with this company! Ryon, Kiko and David were very professional and careful with all the furniture. They even took all the trash with them before they left.
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September 2023 by Michellee R.
Communication was awesome, even with all my changes and back and forth they were willing to bend over backwards for me. The guys that came were so positive in spirit and fun while they worked. They did whatever I needed and got it all done under my allotted time due to my budget. I really appreciated them the whole process so simple and easy for from start to finish!! I'm military so I've dealt with movers for over 30 years and this was a great experience! Mahalo!!
