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July 2023 by Lekili B.
my man micah have the best customer service that i have ever seen if i wore that kind of clothes i would have definitely bought clothes but was in there with a friends and he was sold as well ty give my man a raise
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May 2023 by Robert E
Ok streetwear retailer. Has items that definitely will appeal to more of a teen/tween crowd. Also has a small skateboarding section.
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February 2023 by Justin Wiseman
Got some decent clothes and shoes for a good price.
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April 2022 by bianca b.
JAMES SAVED MY LIFE TODAY!! I started choking on a piece of gum today and he gave me the Heimlich maneuver and got it dislodged. Also help me find some nice vans afterwards!! 10/10 recommend THIS MAN DESERVES A RAISE. :)
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February 2022 by Mark D.
Best Zumiez to go to on the island..customer service on point very helpful..clean store and nice workers..manager Jericho was very helpful when we were looking for a certain skateboard we've been looking for..they didn't have in stock but he ordered it online and it came in in a week just like he said..bravo Zumiez Ala Moana crew keep up the good work.
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November 2021 by Nicole N.
Review of "store manager" Jerry (one of the store managers) was very rude to his employee when he's in a tank and rubber slippers. I simply asked someone who looked like they "actually" worked here! Not no Rubber slippers, tank top, wth. And he scolded her right in front of me to stay in her zone while she's trying to help me. Yes I asked if who he was and told him how rude to tell her to go in her zone when she's still helping me. Well I just left though there was something I needed. I will go elsewhere were they treat their workers right! Terrible!!! Yes I confirmed him and told him how rude he was.
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October 2021 by Donald C.
Purchased an item online and had it shipped to the store (free 99). This was probably my second or third time doing this (once, they ordered me a speciality item that could only be ordered through the store, the other time it was just a pair of sale joggers). Would have preferred to purchase in store, but it wasn't available (mahalo to the associate who checked the system and the other stores on the island). Came in two days after ordering and got a nice phone call that it was in. The next day, easy walk in and walk out. No hassle, no fuss, and good customer service. Overall, nice clothes and good deals + hassle free returns. Can't beat it. If you're going to visit the Ala Moana location, I'd suggest parking in the structure where Sears used to be (near Foodland Farms). Fourth floor and up usually has lots of parking and it's a five minute walk to the store.
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July 2021 by Murphy B.
To be honest this place is just all right I've weren't here when I went to the mall and I have some stuff that people were not personally me know if you Zumiez I really think this place is a store that we were shop at
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March 2021 by Rhylie’s Bunny
I love it! I was standing by the table with the hxh merch till we left (30 minutes) I really wanted the killua hoodie and texted my mom but it was a bit overpriced sadly. 83 dollars for a hoodie with anime eyes!
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August 2020 by Prof Braino
Good service and comfortable clothes. Everything is fairly expensive though
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July 2020 by Russell L.
Placed a special order and they said it would come in a week. It didn't. It comes in 45 days!!Customer service people just straight up lied to my face. Then when I called in, manager was super rude, took no accountability for the problem and gave me the run around.
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June 2020 by Gento K.
This place is Da best spot to go if you need a skateboard, pants or anything, the employees are just super friendly and helpful people and they'll understand what you need. If you need any help with the stuff don't hesitate to ask them, just go for it and they'll help you. I would definitely come back and shop here.
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February 2020 by arthur t
Company needs to think of how customers can easily identify Zumiez staff in store. Perhaps a Zumiez branded lanyard. Simple things like this can make customer experience better.
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November 2019 by Pewkelly
Have really good thing in there
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January 2019 by Justin Hurd
Preston was really helpful. I had the best experience here cause of him.