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October 2023 by Vida Yap
Stellar service without the nonsense... I am blessed to haxe worked with Daniel and Steve.
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October 2023 by James Griffith
Ken and the rest of the guys here were very helpful. If you have a Tesla this is the best place on the island to go. Short wait and friendly service. Definitely will go there whenever we need service.
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October 2023 by Jacqueline Decoite
My 80 yr old mother took her car to hav fixed that was good bur.saddly to say that someone stole a custom cover for her bmw that costed 500.00,im her daughter i use have the car daily i know that cover was in underneath trunk area where it not visible .They have no reason to be in trunk they where changing spark plugs taking advantage an stealing from elderly.If thats not a monkey what is?
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October 2023 by Brett S.
I recently had an exceptional experience at the Acura service department here on Maui. Just a few months after buying new tires from them, I ran into the unfortunate situation of getting a nail in one of them. Not only did they promptly repair the tire, but they also ensured that my vehicle was in tip-top shape.What truly impressed me was their attention to detail. Without me even realizing, they noticed that my safety check was about to expire and conducted a thorough safety inspection right then and there. As the cherry on top, they washed and vacuumed my car until it gleamed like new!This level of stud service is unparalleled; they genuinely care about the well-being of their customers and go the extra mile (no pun intended!) to ensure our safety on the road.The staff was courteous, knowledgeable, and incredibly efficient. I couldn't have asked for a better experience. Mahalo to the entire Acura service team for their outstanding care and professionalism!
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September 2023 by Steven Hill
I had a wonderful experience with Ken from the service department at Acura of Maui. I actually have a Tesla and had a tire issue Good Year couldn't fix, even though the tires were under warranty with them. Good Year referred me to Acura of Maui and Ken went above and beyond to help get my tire fixed even calling the manager at Good Year and creating a solution to help me. I left with a fixed tire and washed car and would recommend Acura of Maui to anyone needing vehicle service. Ken was, helpful and I honestly received some of the best customer service I have received in Maui, from any business, since living here for the past 18years. Thank you!!
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August 2023 by Micah Bulger
Friendly and helpful staff. Welcoming environment and I could really tell that they cared. Got nice cars too.
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August 2023 by A P.
Do not buy any used cars from them here or in the mainland!! Took over 60 days to get ownership changed over because they hold onto the paperwork not that that really matters because the cars they put on their lot will most likely be like the one I bought in June. It's has now been in the dealership forRepairs for a month. They are also holding onto the money they owe me for the gap coverage I canceled over two months ago right after I bought the car because the sales manger said it was required to get the deal done. I spoke with the financing company a few days later and they said it wasn't required so I canceled it. They won't return my calls and or the finance agent is always busy or not in. Total hassle going on 3 months now since I bought the car. No Ohana in this organization. And the aloha spirit is dead in this ownership.
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March 2023 by Jenna DuPree
I’m a girl now that loves buying a car alone!! I never thought the possibility of that experience was possible but i sincerely experienced it! I walked in, no pressure. Questions answered. It was like hanging out w a friend. Best experience I’ve ever had of my last 12 cars. No haggle, fair price, no surprises that the competition promised. Brad is chill and knowledgeable, again no pressure.I had shopped at all the dealerships, mainland in LA,. I went there on a friends recommendation. I am very very happy. Highly recommend them.
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March 2023 by Michael W.
Daniel was a amazing sales person. He renewed my faith in car sales people. Very professional and just the right amount of personal touch. Overall, he did a fantastic job of making my purchase easy and easy going while still retaining a professional attitude. Bravo!! Thank you Daniel!!
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January 2023 by Wayne Johnson
Wanted to give a big shout out to Ken Johnson and his crew, Ken went above and beyond in helping me with my service at Acura, I was truly impressed and will continue to come back to Acura for my needs on my vehicle purchased at Acura, I was treated like family and that is really hard to find, the small and big touches of service at Acura make it a five-star experience, thank you so much for everything Ken Johnson, sincerely Wayne L Johnson of Wailea
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January 2023 by Hermans S.
Bought my first truck here, and so far I've returned to them 3 times, friendly sales guys and service department.
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November 2022 by adam cadorna
Ken Johnson and staff were amazing!! After failing a number of times to get ahold of a service advisor at Acura of Honolulu I decided to try and contact Acura of Maui. Ken answered the phone on the first ring and I was genuinely shocked!!! I almost forgot why I was calling. But within a matter of minutes ken and his team were able to resolve my audio player issue and I was on my way!! All other Acura dealerships/service advisors should take note because this is what Acura customer service looks like!!Big mahalo Acura of Maui!!
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July 2022 by Melanie Benito-Jacinto
The easiest and fastest car buying experience I have ever had! Daniel went above and beyond to make sure I got what I wanted. The convenience of being able to text or call him with all my 101 annoying questions, no hesitation even on his day off! Originally went in for an integra but walked out with a TYPE S. Ken in finance was able to do all my paperwork in a matter of minutes, smoothest transaction by far!! Can't thank Daniel and his team enough for getting me into this SASSY RIDE!!
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March 2022 by Cheyenne Lee
Ken and Robert at the service department are awesome trustworthy guys. I was very pleased with the work they did on my 2015 jeep renegade. Affordable pricing for all car repairs and excellent service (they loan you a car and wash your car at every visit) I have lived on island for 30+ years and have been to almost all auto repair centers throughout the years- I can easily say they are the best and most professional by far!
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February 2022 by Cadence F.
We had been searching high and low for a 2nd gen tacoma for our ohana. We saw our perfect truck and called Daniel at Acura of Maui and he was prompt to reply and sent us over the carfax quickly! We made an appointment and came in the next day, and he answered all of our questions and made us feel at ease. Buying a car can be stressful, but Daniel provided an excellent experience and as a business owner myself, I really appreciated that. The prices at Acura were also fair compared to other dealerships with similar trucks. Mahalo Acura from our ohana!
