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January 2024 by Stephen Navazio
Very nice and welcoming.
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November 2022 by Lloyd Kurashige
Very helpful in trying to find what I needed...although they did'nt have it...but they tried.
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July 2022 by Kelley Lopes (Lain Szvahl)
Best place for gas and welding supplies always good service with smiles
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February 2022 by Giselle K.
Awful customer service. The woman at the front desk who apparently is a co-owner was so demeaning, unhelpful, and rude. Go somewhere else!
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November 2021 by E. K.
If in need of timely customer service and good prices on propane, go to miyake. I don't know why I ever come back to this place, I wait twice as long and pay double what I usually pay and leave upset. What a rip.
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May 2021 by Sharleen C.
The lady at the front was EXTREMELY RUDE! But a nice gentleman came to our rescue and helped us. If you don't like your job, find one you do or hey Airgas, put her in the back away from the customers.
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April 2021 by Dean Kentala
I purchased a 10 pound roll of Flux Core wire and 5 4 1/2 inch cut off disks.They charged me an 18% hazardous waste fee. I'm not sure how welding wire and disks are hazardous waste.The Airgas invoice says the hazardous waste charge is not a government fee or tax. It's imposed by Airgas and all the money collected can be used by Airgas for any purpose. So it's just a way for Airgas to increase their profits.
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March 2021 by J skeep
Lost my order twice and delayed important work for months. This place is lucky they more-or-less have a monopoly on this island. Awful service.
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December 2020 by DAWNNA HOOPII
Awesome customer service, even though I went in right before closing,they helped me get what I needed and even bought more items .
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August 2020 by Flying C.
I love the people who work at Air Gas, they are always professional and kind; super helpful. I DO wish that they would update their hours though; during the Covid-19 I think it's important for all businesses to keep up with posting their hours correctly. To assume that "we will all understand". I drove down to Kahului from Keokea because the listed hours said they were open (I called to check and the phone just rang..., they must have been busy- how wonderful for them, that's great, especially in these times!)- and then I got there and "CLOSED". WHOA! I just wasted 2 hours, - that is very much a bummer and unprofessional of them. I think it's probably pretty easy to edit the posted hours for the company, you know, just to also help the others that are living in the Covid-19 world? Just a thought. So, they are NOT open till 4 pm, M-F, AND they are not open on Saturday - the only day I can come because I am working and I am an "essential" worker. I wish businesses would be even MORE selfish about their success and help themselves by being kind, accurate, and proactive for all!
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August 2020 by roger hoffman
Seems like the shelves are bare.. It would be nice if they flipped the card swiper around to limit contact..
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July 2020 by Alex F.
The guy that works the front counter is TERRIBLE with Customer service. Every single time I come here, this guy is a j*** off. I was standing in line listening to him talk with other customer and he is just so degrading it's an embarrassment for the company. It's unfortunate this is the only place I can get my material from because I would never use them otherwise.
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July 2020 by Steve O.
I'm a friendly and understanding lifelong Maui resident. But, the counter person was very rude and gave me an attitude as soon as I walked in. I was simply asking him for a ball park on how much it might cost to fill an empty BBQ propane. Talked to me like I was an idiot and I walked out and left with out using their service. Hard to imagine a business doesn't want my money during an economic recession. However, The person filling tanks seemed pleasant and helpful by contrast.
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May 2020 by brooke mahnken
Ronnie was very helpful
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April 2020 by Radical Randy
They will flat out lie to you to get you to buy extra stuff or stuff you don't need. They prey on the people that are novice . THIS PLACE IS A LAST RESORT ONLY PLACE. I'll give you an idea how this place is. A friend of mine went there to get welding rods for a welder he was going to buy. And the the manager mark , told them that it was a bad deal and convince them out of that deal and tried to talk him into buying a welder that was about five times more expensive than the good deal that he was going to get. That confused him and he end up losing out on the deal that originally had. So the end of the story is these guys will pull out any stop to make a sale. So avoid this place like the plague if you can
