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November 2023 by Leslie Mizoguchi
Caleb K you were so friendly and helpful!We appreciated you installing my battery.Mahalo!!!
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September 2023 by Vincent Gazmen Sr.
(My wife is writing this review). I had a great experience here with Nina. She helped me find the right bulb for the brake light that was out on my daughter's car. She even offered to help me change it & showed me how to do it so next time I could do it myself! ( I also showed my daughter how to do it?)That's amazing customer service! Thank you so much Nina & Auto Zone! Highly recommend!!!
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September 2023 by Devin Hunt
Thanks to there incompetence. I'm out hundreds of dollars waiting for a part delivery they moved with out any notification. I will never ever spend another cent at any autozone
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September 2023 by DEvin Reddit
Don't trust them with any sort of time line
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September 2023 by Maui Boi
To be honest Autozone is usually not my first choice for actual car parts because I feel that they are sometimes not the greatest quality, I've had bad luck with their parts wearing out prematurely in the past.But, they do have a lot of other things I frequently need, like oil & chemicals, detailing supplies... but the main reason I come here is they have a great tool section. Lots of specialty automotive tools, and everything is reasonably priced- even if you just need basic things like sockets and wrenches they're way cheaper than at Home Depot or Lowe's, and a lot of their tools have a lifetime warranty.They also have a solid staff and the store manager is exceptional. A lot of people working retail on Maui could learn a thing or two from him about interacting with customers, I always leave feeling taken care of and that my business is appreciated. Mahalo!
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August 2023 by EhmAyeYooEye
To be honest Autozone is usually not my first choice for actual car parts because I feel that they are sometimes not the greatest quality, I've had bad luck with their parts wearing out prematurely in the past.But, they do have a lot of other things I frequently need, like oil & chemicals, detailing supplies... but the main reason I come here is they have a great tool section. Lots of specialty automotive tools, and everything is reasonably priced- even if you just need basic things like sockets and wrenches they're way cheaper than at Home Depot or Lowe's, and a lot of their tools have a lifetime warranty.They also have a solid staff and the store manager is exceptional. A lot of people working retail on Maui could learn a thing or two from him about interacting with customers, I always leave feeling taken care of and that my business is appreciated. Mahalo!
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August 2023 by Lihau
Went in today to ask the workers if they had tools to assist with unlocking a car door because my keys got locked in the trunk. One of the workers gave me a straight answer and told me "no," but there was another young employee (small, dark-skinned boy with shoulder-length hair) who said sarcastically, "Sometimes when that happens, I use a rock to smash the window," then he laughed. I understand he's young and clearly still immature, but I think you can do a better job at hiring, Autozone, Kahului. I didn't get upset or make a scene because he's still young and is probably just there to make some easy money, but when someone goes in asking for assistance with their car-related problem at a car and trucks part store and they just get taunted for it, it's extremely distasteful and very disappointing. Now that I know what kind of service to expect at this location, I won't be back.
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August 2023 by Rosa Powell
Came in without my receipt and the young lady working went out of her way to help me get my money back. Thanks madam!
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August 2023 by Lihau F.
Went in today to ask the workers if they had tools to assist with unlocking a car door because my keys got locked in the trunk. One of the workers gave me a straight answer and told me "no," but there was another young employee (small, dark-skinned boy with shoulder-length hair) who said sarcastically, "Sometimes when that happens, I use a rock to smash the window," then he laughed. I understand he's young and clearly still immature, but I think you can do a better job at hiring, Autozone, Kahului. I didn't get upset or make a scene because he's still young and is probably just there to make some easy money, but when someone goes in asking for assistance with their car-related problem at a car and trucks part store and they just get taunted for it, it's extremely distasteful and very disappointing. Now that I know what kind of service to expect at this location, I won't be back.
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July 2023 by C T.
Just had the most awesome experience at a parts store. Bought a new battery and took it home to install. One of the terminals was so corroded that it needed to be replaced. Went back and Nina hooked me up with the right one. But one problem i had was i didnt have the right size wrench. The loaned me a few if theirs and even a can of spray to unfreeze it. And even helped me with it. They even diagnosed an engine light for me as well. Thanks Nina and Nobu for all the help. Ill be back for sure!!!
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June 2023 by Summer Lewis
Mack was super helpful. He even stayed 10 minutes after closing to put in a new battery in my car!
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May 2023 by Kevin Gillespie
Mack (manager in training) was super helpful locating specialty wiper blades for a Tesla!
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May 2023 by kamuw03
That is a perfect example of proper customer service in Hawaiʻi. Mahalo.
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April 2023 by Tawnya Vranizan
Store manager, Mack, was super friendly, fast and helpful!!
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March 2023 by Chelsie Fletcher
I didn’t know you guys were open late, that was super convenient so thank you. My ac was feeling more like a fan & I had a headlight go out. So thanks to AutoZone I was able to get the parts I needed to fix both tonight. Rather then waiting till tomorrow. A win for me = a shoutout for you.Xoxo,ChelsieFletcher
