Banks in Kahului, HI

“My favorite bank!!! I have another bank that I go to, but I prefer to come here whenever to go shopping & such. Especially since the customer service is top notch. That’s how much I love coming here. I’ve never had issues here & have been helped whenever I had questions or concerns. Everyone is so helpful & great. They’ve never once made me feel unwelcomed or had an “attitude” like some workers at other banks. Dianne & Angela are the sweetest tellers!! I highly recommend coming here, even if it’s just opening a random account. I’d give 10 stars if I could. They deserve the praise & recognition :)”

“I love all the tellers at this Credit Union...Wendy personal called me to let me know u had insufficient funds for a transactions to go through. She asked if I could come in asap to deposit sufficient funds so I would not be charged over draft fees. I have been with them for almost 2 yrs... I started as a stranger and now I am address by name every time I come in..5 star customer service!!”

“They acknowledge you as soon as you step in the door! They're pleasant, personal and professional. They make recommendations based on needs and do their best to be helpful to us as clients. I've never had an issue here and I appreciate their attention to detail! I've banked there since 2012.”

“Now out of all the banks in town in Las Vegas, this is the one that gave me the cheapest rate on my car loan! So in Maui, we visited to see what the branch looks like and to get an ATM card for my husband. Amazingly, the branch looked much like the branch in Las Vegas! We were helped quickly and on our way in no time! I had to laugh because the employees had sweatshirts on because the branch was so cold inside! I told them they have to wear sweatshirts in Las Vegas too, because their branch is also ice cold inside! LOL! That is funny!”

“Wanting to trade for a long time now but I have not been able to make any profit. I saw a review on a page about Mrs Amandra Kelly and I must confess that she is the best trader. she managed my account after I invested $500 I got $6,000 in a week. Wow”

“I'll have to give you a review later cuz I'm just walking into the bank right now I know it's a great think I've been going here forever and I love it”

“As a senior, I had a unique situation and the manager and agent I had at the Maui branch near Queen Mall... well that really to batt to get my big penalty fees waived, due to my highly stressed personal situation. It did take many weeks to get it cleared through their main Oahu office, but the Maui branch never gave up, and they got it to go through. It took a long time and I had started wondering if they really are about ALOHA, but they came through in the end, happy to say.... and they are very nice people. I don't trust banks much these days. These people say they are not actually a bank, but rather a non-profit foundation? They helped the people in Lahaina after the fires too. This would all need further research. They are very cautious. Curious how solid they are in this economy.”

“I'm happy they opened this branch in Kahului which is more easily accessible to the majority of the population in the central area. The Wailuku location is so out-of-the-way and every local knows that in order to get anywhere in Wailuku, it's never a straight shot.

They're located in the Maui Marketplace on the west end. They have an ATM located in an airlock room, and offers most of the services of the main branch in Wailuku, but lacks an exterior depository slot.

SERVICE:
The tellers are always welcoming and friendly.

TIP:
No foreign money exchange service offered.”

“I initially walked into the Kahului Branch on April 13, 2026 at 3:27pm to process an ACH stop payment, and while the teller was unsure of the process he asked the concierge for assistance. She refused to help because the bank is almost closing and I needed an appointment to do such transaction. As a retiree of this very institution, I was shocked by this lack of professionalism and basic customer service etiquette. However, Vincent A. completely turned the experience around. He said he will find out how to do it and will do it the following day which is Tuesday. He owned the problem, took charge, and ensured my request was handled despite the pushback from his colleague. Vincent is the reason this is a 5-star review instead of a 0-star complaint. He is an asset to your team!”

“Maui FCU is amazing! Marilyn was so helpful and walked me through every step! She is on top of it, works hard, and checks in to make sure everything is going smooth. Excellent customer service she made this process so easy and stress free. Thank you Marilyn!”

“I recently had the pleasure of working with Pua, the bank manager, and I can confidently say she is the most positive, productive, and patient manager I’ve encountered. From the moment I walked into the bank, Pua greeted me with a warm smile and a genuine willingness to help.

Her extensive knowledge of banking products and services was evident, and she took the time to explain everything clearly, ensuring I understood all my options. Even when I had multiple questions, Pua remained patient, never rushing me and making sure I felt comfortable throughout the process.

What truly sets Pua apart is her positive attitude. She approaches every situation with enthusiasm and a can-do spirit, making interactions not only productive but also enjoyable. It’s refreshing to see someone so dedicated to providing excellent customer service.

Thanks to Pua's guidance, I was able to make informed decisions with confidence. I highly recommend her to anyone seeking a fantastic banking experience!”

“We have banked with this branch since 2004. Through all of our business ups and downs they have been there for us. Everyone is friendly and courteous. I love this group of dedicated people. Some have been there since the bank opened. A few of my favorites have left, but I am always greeted with a smile when I come into the branch. Thank you Steph, Pat, Esther, Janice, Annie and anyone else who I left out. LOVE you all.C.F.”

“Their awesome, I'm so happy I'm banking with them, l have my favorite tellers but as a whole their just totally awesome, love their services, been with them since 2005!!!”

“The only reason why I'm with this bank is because they bought our First Interstate Bank decades ago. I've been with them for a long time and don't plan on changing anytime soon.

KAHULUI BRANCH PROS:
- 2 ATM's
- Good amount of angled parking stalls
- 10 or so teller windows
- 2 business teller windows
- Quick service at the 4 customer service areas

KAHULUI BRANCH CONS:
- Very narrow lanes in the parking lot
- No drive thru ATM

COMPANY PROS:
- Branches in all of Maui's suburban areas
- Easy & free online banking and app
- ATM's in Minit Stop stores, 7-11's, Zippy's and Hawaii airports
- No annual fee credit card (Priority Rewards) can accumulate points/miles thru a lot of companies
- Local account and credit card support

COMPANY CONS:
- Fee for online banking bill payment to third parties”