-
March 2024 by Rick Tracy
I Was at the Kahului Chic-fil-A last night. They now have Chicken Tenders! They were delicious!Chick-fil-A Breakfast Bowl with Chicken! Great breakfast.
-
February 2024 by Isabella Marinaro
I’ve been eating chick fil a for over 10 yrs all over the US, and this was the first time I had an unpleasant experience. I ordered a kids meal (and 2 other regular meals) and told the employee not to give me the toy. He said we could swap the toy for an ice cream and we agreed, I asked him if we could just get the ice cream at the end of our meal since we didn’t want to eat it before/during our meal and didn’t want it to melt, well the employee said “he couldn’t” do that. It literally made no difference whether I got the ice cream right away or a couple of minutes later but he insisted “he couldn’t do it”. I decided not to continue going back and forth with the employee and just took the ice cream right then and there. To me it seemed like the employee was just being lazy because as I said, it made literally NO DIFFERENCE when I got the ice cream. We like to enjoy the ice cream AFTER our meal and we were basically forced to eat it before just because a poorly trained employee didn’t have any common sense or was just being lazy. And just to clarify, I’ve made this same request at several other establishments and they always accommodated my request, which was not even complicated at all. Literally made zero sense. I love chick fil a but this was honestly just baffling.
-
February 2024 by Carol Dou
The best chicken sandwich with very friendly
-
January 2024 by Timothy McKnight
Love their shakes!
-
January 2024 by Christi Simms
The manager was excellent here as she attended to her customers. I'm not sure what her name is but I heard her mention that she had recently relocated there from California.
-
January 2024 by Nathaniel Schantz
Love chick-fil-
-
January 2024 by Justin S.
Worst's service and drive through Ive ever experienced. Waited 30 minutes for two egg white sandwiches, never got them and had to be refunded. Also a display of how inefficient Maui can do things as one person is walking back and forth while everyone inside is talking and doing nothing.
-
January 2024 by Jared L.
Don't get me wrong the food here is great it's chic fila the service however or just the mentality of the people that work here is wierd. Literally spent a 100 dollars on food and they were missing a drink that we paid for. They would not believe that we were right and that they forgot one of our drinks. They had to get the manager and they kept asking for a receipt that we never got which they also insisted that they gave to us. Took 5 minutes to figure out they were wrong and we were right. I'm just not used to this kind of service at Chick-fil-A. Every time I've gone there they've been so nice and over the top about making the customer feel right even if they forgot a drink, they don't make it pay for it if you forget to drink here you're paying for it I don't know it's just weird here.
-
January 2024 by Dennis “Fabe” Faber
Very nice place for lunch!! Gracias Employees!Maui No Ka
-
January 2024 by Travis Guthrie
Great food as always. When I pulled up to the Drive thru there was a bit of a line, and only 1 of 2 lanes open, seems like the person ordering was having a difficult time. Shortly after the line built, another worker was out quick and opened the 2nd line and sped everything up. I got my food handed to me at the same time as the car in front of me. Had the Spicy Chicken Deluxe combo, waffle fries are great, I top them with Red Robin Seasoning at home.
-
January 2024 by Richard B.
Chick-fil-A food needs no introduction; it is always consistently very good.However the Kahului location suffers from poor service, especially during the lunch hour, a heavy traffic time. Having eaten at this location three times in the past two weeks, the service issues are not sporadic, they are consistent.The line to place orders is typically 10-15 customers long as the cashiers also prepare drinks and run them to the tables. Once you get through the long line, empty tables are not bussed or cleaned. After cleaning your own table, you'll find the condiments area poorly stocked or empty. While dining in each of my three visits, I notice employees taking lunch breaks themselves; at the height of the lunch rush. This is a poor practice which results in the poor service found at this location. Might be better to direct employees to eat ahead of the rush or after.Chick-fil-A prides itself on great service. The management of this location may need a refresher course to fully achieve the service a dine in customer expects. This rating is based entirely on service.
-
January 2024 by Cheri “Bella” Isabella
Tasty food.
-
January 2024 by Kimberly Endres
So good staff nice recommendations go as soon as you
-
January 2024 by Storrie Morrow
I literally never review fast food places. But the service was outstanding. Food was also pretty freaking good! I don’t have a chick-fil-a where I live so this was a wonderful experience. Leo is on top of it!!
-
January 2024 by Miki Kapisi
Had a great experience and just wanted to come on and shoutout Mina for excellent customer service :) Loved my Cobb salad she recommended!