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April 2025 by Patrick Hannon
These guys are solid we appreciate you. Thank you so much
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September 2024 by donnaz zoghby
All they want to do is sell tires & batteries. They could care less about about our safety. I had asked to have the two tires.Idid not have changed to check the stems. When I left there one of my tires was almost flat. They are fast but the customer service is poor! Poor management. A really bad experience.
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July 2024 by Andrea Karal
Getting the tires at Costco is a deal but the customer service is awful the men staff treats you like they are doing you a favor very rude.
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June 2024 by Scott Matsuura
Great service, Good price.
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April 2024 by Raw space
In and out with fresh rubber!
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March 2024 by Samuel Back
In and out with fresh rubber!
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February 2024 by Maui Hoppin
Had a great experience with Marvin at the tire center. Both Marvin and Chad helped me out and were incredibly positive. If you get a flat don’t use fix a flat . Costco has best deal on tires on the island
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January 2024 by Maui World Travelers
The stars are falling!This time it was my personal vehicle that needed a new set of shoes as they were nearing 7-years of age and showing signs of age with numerous hairline cracks on the tread.THE PROCESS:There's always a sale on tires at Costco. I jumped online, researched intensely and decided on four Michelins (Primacy MXM4's to be exact, with installation totaling $839.45). The tires arrived in 12 days in which I also received an email and phone call from the shop. Reservations were two days out.EXPERIENCE:Park in the marked tire shop stalls to the left of the garage. Their exterior entry door is no longer used so you have to go into the warehouse and cut through the cash registers to access the tire shop.Tommy assisted me (I've known him for years so of course service was excellent!) I was given an approximate installation time of an hour in which they bested by five minutes. Being that it was nighttime, I couldn't inspect my rims to check for any damage as I keep them in pristine condition, though I did notice they were covered in a Crisco-looking substance.The next day is when my worst fears came true as I went to clean my rims. I thought there might be damage by the machine that installs the tires on the rim but low and behold it was by human carelessness. Two of them have nicks on them from the lug nut gun, with one having additional damage to the lip of the rim by the center cap in which they made an actual crease in it with some tool. From afar they look fine but knowing that the damage is there by the negligence of humans is what makes me mad. You can obviously see that my rims have no "curb rash" on them so treat them accordingly!?OVERALL:They have a free first rotation and lug nut-tightening but you can bet I won't be subjecting my car to any further damage.
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December 2023 by Pacific Islander
The employees here at the tire center are the best! They really go above and beyond to help with whatever your needs are. They're very busy, but in spite of that, they seem to really care and take the time to get you what you need.
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December 2023 by Larry Jones
They don't warrenty tires like anyone I've ever known before. I was a tune-up, Brake, Suspension, and Wheel Alignment mechanic for approximately 8 years. I spent 4 years of that was working for two different tire companies. I believe I was lied to and ripped off. We put tires on our Pilot in CA and then moved to Maui in 2020. One of the tires got a belt separation less than a year ago, and they refused to warranty it because I had not gone back to Costco for all the tire rotations. We ended up buying 4 new 70k mile tires because of some sidewall cracking along with the road hazard as we have always done. I had a tire losing air a couple of weeks ago, and with only 3k miles and less than a year, they told me a nail was in the sidewall, and I needed to buy a new tire. They first tried to charge me 150.00. Then I argued hard but never asked to see the nail. After making them check the tire wear while I watched, we agreed it was 8 to 9 percent and I agreed to 50.00. The next morning, the pressure was good. I drove to Home Depot, and on the way home, it went down to 16 psi before I got home. While I was putting on the spare, I found the nut holding the valve stem in was loose, and when I touched it, I could hear it start leaking. I tighted it, and it's been holding air ever since. I believe that just like I could not find a nail in the tire, they could not and lied to me to sell me another tire. Also, 10 percent of 70k is 7k miles. Not less than 3k. They did a prorated price of 9 percent of the new price, not the price I paid, which was about 25 dollars less along with a 4 for cost of 3. What do you think happed?
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September 2023 by Kimberly DeCambra
My back tires were beyond bald, I pulled up to the tire center ridiculously close to closing time and I think they could tell I was overwhelmed and one of the workers asked me what I needed and came out to check my tires and then announced to the crew " we're changing two back tires."" And follow me ma'am I'll get you checked out" ?? way above and beyond what they needed to do. Thank you Costco tire center ?
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September 2023 by Eric Shedd
had my tires in stock, and got me taken care of the same day....
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August 2023 by Ty Fausett
Horrible tire service. Wouldn't mount new tires because they didn't match the front. Nothing you can sign to get your tires mounted. Of course this was not told to me before buying and ordering the tires through them and waiting 2 weeks for the tires to arrive.
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August 2023 by L Schelfe
Mechanical staff were rude.
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July 2023 by Mac Sandison
Couldn’t get an appointment to get a puncture repaired anywhere on the island for over a week. Did a walk in at Costco with no appointment and they had it fixed in less than 2 hours for less than $20!
