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November 2023 by Brian S.
It maintains a local vibe even so it's a CVS on store which is really amazing. The store houses a large pharmacy and a grocery department, which a lot of people of modest income use to buy lower cost staples. . They have a large selection of candy, which I have visited many many times over the years. Another amazing many of the cashiers have worked there for years they Kapuna that work there and even some of the younger ones tend to be very concerned that you have a good experience and I appreciate shopping there because of it
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April 2023 by Jerry M.
Longs has "long" been a fixture in Wailuku. If you are looking for some tourist gifts to bring home for friends and family, (candy, macadamia nuts tee shirts and etc) you can find them here at Longs. They are open 24/7 (except for the pharmacy). So you can stop off here whenever convenient. Why pay top dollar for trinkets at the airport or ABC store when you can get the same stuff for less here.
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October 2022 by C G.
Review about pharmacy staff; after making an appointment online for covid booster and flu shot, showed up and the pharmacy tech checking us in is antagonizing me because the covid appointment did not register; keeps telling me I have to have an appointment for the covid booster. The pharmacists are floating around behind her, hearing this convo and that she is getting me upset by constantly repeating herself that I need to make an appointment (after I already told her I did online). Pharmacists do nothing, don't step in to clear things up or calm the situation down. THIS IS THE WORST experience I have ever had with any medical service; I have worked in pharmacy about 20 years in small mom and pop pharmacies, large in-patient hospital pharmacies, and clinic pharmacies all over the state of Hawaii and I know how to treat people. This woman (Allison according to PharmD Lauren) needs training and should NOT BE PLACED IN A PUBLIC FACING POSITION. I AM NEVER coming back to this AWEFUL pharmacy. Even Walmart, as busy as they are, have PLEASANT public facing personal in their pharmacies. Yes we live in Maui where there is a shortage of staff for everything.. yes we get it... we live here and know this. We are PATIENT but do not expect to be treated like a small child, antagonized and waste our time by coming in for a scheduled appointment only to be turned away.
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October 2022 by Local F.
Review about pharmacy staff; after making an appointment online for covid booster and flu shot, showed up and the pharmacy tech checking us in is antagonizing me because the covid appointment did not register; keeps telling me I have to have an appointment for the covid booster. The pharmacists are floating around behind her, hearing this convo and that she is getting me upset by constantly repeating herself that I need to make an appointment (after I already told her I did online). Pharmacists do nothing, don't step in to clear things up or calm the situation down. THIS IS THE WORST experience I have ever had with any medical service; I have worked in pharmacy about 20 years in small mom and pop pharmacies, large in-patient hospital pharmacies, and clinic pharmacies all over the state of Hawaii and I know how to treat people. This woman (Allison according to PharmD Lauren) needs training and should NOT BE PLACED IN A PUBLIC FACING POSITION. I AM NEVER coming back to this AWEFUL pharmacy. Even Walmart, as busy as they are, have PLEASANT public facing personal in their pharmacies. Yes we live in Maui where there is a shortage of staff for everything.. yes we get it... we live here and know this. We are PATIENT but do not expect to be treated like a small child, antagonized and waste our time by coming in for a scheduled appointment only to be turned away.
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July 2022 by Dave M.
Love this Longs Drug store, the one in Lahaina is also good. It has all your favorite Hawaiian goodies, drinks and beach items when on the island. We do not pack mich anymore as most things can be purchased at Longs, located next to a Baskin Robbins and the HIC store.
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January 2022 by Jim S.
So 4 years ago I was involved in an accident and shattered my spine. I've been going through all the motions to restore full movement to my buddy. Whenever I try to pick up my medication im told they are out and have to special order it. Take in mind it's a very common medication and mg. However, their pharmacy always makes me feel like I'm a bad person and their policies make it very difficult to get my medication filled without forfeiting half of my medicine, because they cannot fill my full prescription. I would ask can the head pharmacist order the correct amount monthly for so this pharmacy, so that those that are in need don't have to wait for special orders every month. At this point I'm ready to take my business elsewhere.
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December 2021 by Gina P.
We had a scheduled appointment for a booster shot and though there was a slight confusion we got it worked out. The booster vaccination was administered quickly and there was only the slight 15 minute wait afterwards. I used the time to do some last minute Christmas shopping . There was some good bargains and I can't wait to see if there are more after holiday specials. There were plenty of cashiers to handle the volume of shoppers too
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December 2021 by Angela D.
no nail polish remover WHY WHY WHY!? you sell nail polish NO REMOVER! Really perplexing.
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January 2021 by Gretchen S.
This will always be my favorite Longs location as I grew up coming to this one exclusively. I still am not used to the "new" store set up ever since they merged with CVS years ago. Just like at the old Kahului Safeway that closed down, I preferred the old set up at Longs as I used to have all the aisles memorized and could get in and out in minutes. Now it takes me a bit longer to get in and out, but it's still leaps and bounds more enjoyable shopping here than at Walmart or Costco. Having only one Walmart and Costco on island makes for crazy congestion in the parking lot and in stores - just too overwhelming at times. Granted, Longs can get kind of hectic around holidays and sale days, but never to the extreme of the others. It's always nice being able to find your favorite snacks here. Recently I picked up some sweet popcorn/mochi crunch mix and mac nuts to take back with me to Georgia. They don't have many Hawaii brands of snacks in the South, so ever since I moved I've been missing them. My dear friend was sweet enough to send me two care packages this year while I was away, but I couldn't miss out on the opportunity to load up on some goodies while home. Thank you Longs for always being well-stocked with essentials and treats!
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September 2019 by Cookie G.
Kong's is great been shopping there my whole life, I enjoy the sales , and how I can get what I need quick even my vitamins
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February 2019 by Chelsea R.
After the mall added in TJ Maxx the parking lot can get crowded however there is still lots of parking. Handicap parking is located closer towards the O'Reilly Autoparts rather than Whole Foods. They have about 6 stalls available. What I love about Long's is that they are open 24/7 and that comes in handy. Sometimes you need something in the wee hours of the morning that you absolutely forgot and Long's can provide. Another great thing about Longs is their deals and savings. They make it easy to shop since anything on sale will have a bright yellow sign so you can't miss it. The deals are my favorite thing especially when they've got them on snacks and goodies. I've also found that Longs is the place to go if you want the different flavored Diamond Bakery savory and sweet crackers. I really can't find them anywhere else. Staff here are generally great, I had a couple of questions about items that I couldn't find and they pointed me straight.
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November 2018 by J C.
BIG THUMBS UP ... I did lost my id on the parking lot and a great samaritan returned the lady at the register had it for me A big relief... God bless thanks you all 808 every day... Real honest pe as pleasant local people. Btw a few items still over price....
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July 2018 by Curtis T.
This is the anchor store for Longs Drugs on Maui and is one of the original tenants. It has gone through a number of renovations over the years, but is still my favorite. The weekly sales appear in the local newspapers or can viewed online with the CVS app. It pays dividends to follow these ads because you can recognize significant savings. On occasion, this store's inventory clerk or manager will fail to mark the display on sales items. However, if I point it out to the cashier , and they find item in the ad, they always give me the sales price. Recently, I began paying closer attention to the coupons issued with my receipts. Often their computer will issue coupons for what you just purchased. (Other stores do the same in hopes you will return to their business.) If you are stocking up on items, don't buy everything at one time because you are likely to get a coupon at checkout. For example, I went to the Kehalani store to buy Neutrogena soap ($2.39 a bar on sale) this morning. At checkout I received an Extra Bucks coupon for $3 and a $4 coupon for cleansers. I had to go to Maui Mall, so I decided to stock up and buy more Neutrogena soap and used the $7 in coupons I received earlier. At checkout, I was rewarded with an additional $5 Extra Bucks coupon for spending $25 on Neutrogena products.(I guess their systems track this.) I ended up with $12 in savings from just these sale items. With the rising prices on consumer items, it really does pay to shop at Longs!
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July 2018 by Tris W.
I love this particular Longs for several reasons: 1) great central location 2) lots of parking 3) stocked a lot better than some of the other Longs on this island especially on the sale items that we locals watch religiously 4) cleanliness 5) They usually have a lot of registers open especially when they are busy The number one reason why I love this Longs is that the old timers and Kupuna cashiers are the sweetest and they move faster than some of the other cashiers. I never encounter any problems with them and they work very hard and efficiently no matter how busy they are. It makes the shopping experience always great
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June 2018 by Traci G.
This drugstore is open 24 hours, which is great, and it is in a convenient central location. Product selection is good: they stock the basics and then some. Deal and sale prices are good as well. Customer service is okay. Kind of a strange store layout with the remodel, with separated check-out areas, but overall a good drugstore.