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October 2023 by Mykah Loque
Best hat store on the island of Maui no doubt
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September 2023 by Joseph Shoemate
Nothing to say about this spot.Lots of hats. Lots of options. Prices are insane as usual. Embroidery is expensive as usual.
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April 2023 by Marty M.
Totally pleased with my cusotm-made hat. I had it personialized with a Hawaiian word that included a letter not in the English alphabet. No problem for the woman manager who made it, she got it perfect. Almost tie for a new cap and I will get it at Lids.
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March 2023 by Josh Foshee
This place was great with trying to find a size that fits my fat head. I can't remember the guy that just moved there, but he was great giving me info for future purchases.
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March 2023 by Chelsie Fletcher
Probably the easiest place to go shopping for my guy if I want to get him something but don’t know what. SF hat size 7 3/8. There’s actually so many colors & styles to choose from. With the hat collection he already has from here I’m surprised he doesn’t already have one of each. But on the other hand I’m happy there’s always going to be a new selection for me to choose from. So holiday shopping in the near future will always be easy.See you during the holidays.Xoxo,ChelsieFletcher
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March 2023 by Chelsie F.
Probably the easiest place to go shopping for my guy if I want to get him something but don't know what. SF hat size 7 3/8. There's actually so many colors & styles to choose from. With the hat collection he already has from here I'm surprised he doesn't already have one of each. But on the other hand I'm happy there's always going to be a new selection for me to choose from. So holiday shopping in the near future will always be easy.See you during the holidays.Xoxo,ChelsieFletcher
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February 2023 by Chito M.
I had a logo digitized for a hat. I made it clear that I'm not from here an would be leaving in a few days. If they can't finish 1 hat in that time frame then I won't do it. Now the lady tells me I'll have it done in a few days. After I leave the island. They lied an bamboozled me. I'll never shop at lids again. An I highly recommend nobody shop at this store they will lie to you an take your money. Worst service on the island..
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January 2023 by Piilani M.
First....Kaahumanu Mall has every store opening at 10am yet the Lids store opens at 11am. Secondly....they always make mistakes on any custom order and try to blame the customer for it. We took a hat in there that you can't find anywhere to have something special put on the back of the hat. First time we went back to get it they had put a wrong word, second time another word was wrong and after the third time they got it right finally! This involved us going to the Lids store four times for the one hat. Dealing with the store doors always locked or them returning back to open in a couple of hours. It was very frustrating! I'm writing this because again we find ourselves at the same Lids store putting just a number on the back of a hat and it came back to us not evenly placed in the center of the back of the hat but even one number was crookedly leaving to the side!
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January 2021 by Elikapeka Vierra-Moniz
Place makes amazing hats but no communication with management
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January 2020 by Paula Marie
1/12/2020. Qieen kaahumanu maui Store should of open at 10am. It is now 11:20. Has been reported. They will be fined. Terrible.. many people came by while I was waiting for store to open. Wish there was another hat store on island, an advantage for them.
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December 2019 by MyZtiX WenZ Matta
The Young Lady Sierra was so sweet and professional... made me a beautiful Giants Beanie... So see her n tell her I sent you... Love it...WM
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August 2019 by Ben Cockett
My grandson first stop
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May 2019 by Lisa E.
Location: 5/5 Quality of service: 5/5 Products offered: 5/5 Prices: 4/5 Flavors: NA Portions: NA Would I come again? Y Other: I was blown away with the best customer service I have ever received from any lids location I've ever been to. The person who assisted me was Jen (I believe). She greeted me with a big hello and asked if I was looking for something in particular. She didn't make me feel pressured to purchase anything. Initially I was just there to browser but ended up buying a few hats. If you're planning on buying hats I would just keep an eye out for the BOGO deal.
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April 2019 by Alien
Like any other LIDS, solid selection of typical stuff. I wanted local flavor, as a tourist, and again very solid. University of Hawaii fitted and snapbacks, that was a score for sure. The HAWAII ISLANDERS fitted hats, old minor league baseball team, for the WIN! Very pleased.
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January 2019 by JUSTON SEAWATER
Great custom hats