-
June 2023 by Lucy Hues
Lady seemed a little stressed. She was working on my hair, and as soon as another person came in, she started rushing the cut, bumping me with the back of her scissors quite a lot. Got out thinking it looked nice, only to get home and find my left side was layered unevenly to the right, and it just looks funky now. I feel kinda bad, since she's the only one working there.She needs more help in her shop.
-
May 2023 by Nanci Hanks
Was able to get a keiki appointment same day. Call or reserve online. Great haircut and so quick! Mahalo!
-
March 2022 by Zhiraz Bhasi
NO CUSTOMER SERVICE, VERY RUDE!!
-
January 2022 by Christene Joy S.
I remember 12/24/21, my husband got haircut on this terrible salon. I will never forget this day and promise to make review so everybody will be aware of. So, the lady didn't greet when I entered and check out my husband who happened his haircut almost done. He asked if his haircut was good enough and I suggested to trim more some part of it. Surprisingly, the lady told me with irritated voice, "you just came and you want me to trim again!" I got pissed but remained calm and told her just do whatever she likes and left. I understand that people gets tired maybe because she was busy all day but we are customers and we don't deserve to be treated that way. I may understand more if she spoke to me in a nice way but her tone of voice was really rude. We will definitely not coming back!!!
-
September 2021 by imelda statzer
Not satisfied. Not good haircutter
-
January 2021 by Lillian D.
Too bad I didn't read these reviews before getting a haircut. Really upset how the stylist is also the receptionist. I was interrupted seven times. She stopped cutting my hair to answer phone calls, accommodate customers from the Mall who purchased salon items as well as take appointments from people walking in from the Mall. She also answered her personal phone! Just an unfair experience overall!Because she was preoccupied the haircut is a choppy mess! The haircut is not even and shorter on one side! It is unfair the other male stylist doesn't take turns with her!Why should a paying customer suffer like this?They need to hire a receptionist!It isn't fair what they did to ME the customer!
-
December 2020 by D B
The old lady did my eyebrow ,, sooo worst ever,,, the wax is hot ,and it end up burn when I got home,,,
-
November 2020 by Martin Cox
Fast friendly nice cut.
-
September 2020 by Jordan Mitsumura
Absolutely terrible.
-
July 2020 by jamzie Lizada
Professional services. THEY KNOW WHAT THEY ARE DOING. I have been here before, growing up on maui, and i honestly have no idea why i didnt just stick to mastercuts instead of supercuts. They even squeezed me in when they were fully booked to help me with my crooked bangs from a different place . Definitely making mastercuts my go to spot for salon services from now on. Thank you so much ladies at mastercuts!!
-
February 2020 by Brian Nagami
I only ever have Paul cut my hair, and he's great :)
-
January 2020 by Dayvell Kaowili
I thought I was satisfied gave a big tip/ but after staring in the mirror-I realize that I look like the hair stylist hair!! I called this morning to see if e can have Ms. Kim do me a solid and just
-
December 2019 by Hadassah Moreno
The staff was super friendly and even when i accidentally scheduled an appointment at the wrong location they were able to help me at the time I walked in! However, the stylist didn’t seem to know what she was doing, she seemed new. I don’t mind going to people who are learning as long as I have the expectations of someone new and know that there is someone there watching and able to help, but here I paid for someone who is supposed to be trained and efficient with their work to be able to handle doing a cut and color all by themselves... Her hands were shaking the whole time and I kept reminding her what the haircut should look like and she kept doing a dif. Haircut than the one I wanted and kept getting shorter. She full on shampooed, conditioned and rinsed half my face taking off my makeup in those areas. She yanked out and lost my earring. And she got dye all over my face and instead of wiping quickly and gently with a towel she wiped it with her gloves that she was using to dye my hair, but she took time to really wipe clean the black tarp I was wearing with the rag.. in the end (after my trying to mention what it’s supposed to look like for the 20th time) I got a haircut that was CLOSE to what I wanted which is fine hair grows and it’s still a cute cut badly done but cute. But I paid for my hair to be darker and it’s the same color as when I came in. Being as I’m someone who tends to dye and cut my own hair but just wanted a chance to relax and enjoy the experience I will have to say I was highly disappointed and won’t be coming here again.
-
December 2019 by Solongo B.
Rip off place. They are slow but they over charge costumer and looking for one time costumer so i understand why they are slow. Lady works there so rude Never coming back. Who comes back anyway
-
November 2019 by Caleb Kamalu
I have never left a review on a business before. I'm not the type of person to do that. But I had to share my experience at this place. It was horrible. When I walked in the lady who was there had a terrible attitude. She took one look at me and said "can I help you?" in an annoyed voice. Her dog must've died that morning or something. When she cut my hair it was like I was a cow that was getting butchered. She even clipped my eyebrow accidentally because of how careless she was.
