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January 2024 by Laura Rubio
EXCELLENT Service Abel, treats customers with the out most high level of professionalism. He helped with my shipping needs, sending my personal items back to the mainland. Ensured my package was well packed and secured. I truly wish prosperity and growth to the business. Thank you Abel!!! Aloha ????
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March 2023 by Mason D.
The service I received at Maui Pack & Ship was so amazing- My golf clubs were misplaced at the airport in Maui so Maui Pack and Ship ended up holding them for me. It was an unusual situation as I live in San Diego and was returning to Maui in 3 months. They staff was so professional and responsive and kept me assured that my clubs were in good hands. When I returned I picked up my clubs and it couldn't have worked out any better! I would recommend this business and any services they offer!
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March 2023 by Thea W.
I cannot say enough good things about Maui Pack and Ship. I'm an artist and needed to move some large pieces off island. These pieces were textured and needed to be crated. Danny and the team not only built the best crates I've ever had, but everything happened ahead of schedule for much cheaper than I expected and made the overseas journey without a hiccup. The crate was so well built I will actually be able to reuse it. These guys are true professionals. The communication and execution were second to none. If you are shipping art or anything else off-island, these are the guys to see! Thank you Maui Pack and Ship!
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January 2023 by CALEB WHITFIELD
Had a return item that needed DHL carrier. Staff was friendly and efficient in helping me process the return!
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January 2023 by Lucy H.
Best game in town if you are ever in a pinch for a notary on a Saturday! No appointment needed
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December 2022 by Jennifer C.
I spent the last 2 afternoons calling and running around looking for a Notary service. Either the Notary was out or there were no appointments available. I went to the banks, Fedex Kinko's, UPS, and even called a 24-hr mobile notary (no call back yet but its only been a little over 3hrs). Luckily i was directed to Maui Pack & Ship. It's not very big but its nice, clean and seems to be well-organized inside. There was a 2m wait for the person ahead of me to be done, but the notary was in, and they take walk-ins! When I was almost done another customer came in for notary but just had to wait a couple minutes. I would definitely recommend them for notary service. Danny Simpson was the Notary I worked with, and he was fast, precise and was even knowledgeable about my particular forms. From this experience I would also go back for any packing and shipping needs, too. Great service.
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November 2022 by Sam O.
Five stars for customer service! Thank you to Catherine, Danny, and Abel (?) for helping me with a misplaced bag left behind at a TSA checkpoint at Kahului Airport. It's their follow-up and inclination to get that bag back to the rightful owners in the Bay Area (all while saving you money!) that makes a good lasting impression. Mahalo for all your help!
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October 2022 by C Hess
I have been a very happy customer for years, and recently had to ship a huge amount of stuff to the mainland…Catherine and Danny made it so easy on me; cheerfully accepting everything I brought them, repacking as needed, and shipping everything in a timely manner! All the items arrived in perfect shape. I am so grateful to them for their patience, kindness, and expertise!!
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October 2022 by Anna R.
My IPad was left the Maui TSA security no fault of mine. Another story after TSA called me back and identify my iPad was mine they referred me to Maui pac and ship I left a message they returned my call they were so professional and nice and gave me. Excellent price. They packed the IPad up at the Maui airport and packed it so well that it was packed better than when it was shipped to me new. Without Maui pac and ship I may of not had my IPad back to me thank you from California. There is not enough stars for this company wish you all could reach the mainland shipping company's how it's done thank you again Anna Russell San Jose California
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June 2022 by S
Great customer service and easy to use notary. There was no line and they are very friendly and easy to work with. In contrast to the UPS store in Kihei where it’s way busier and notary only by appointment. This place in Kahului is great.
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June 2022 by Rachael Au Hoon
Catherine and Danny are the definition of legendary service! They always take care of my packages perfectly.
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June 2022 by Jon Daniels
This place is awesome. Super easy to work with, very helpful and polite, and their services are great and reasonably priced.
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April 2022 by 801 Mom
My son lost his backpack in the OGG airport during a long layover. The airport contracts thru this company to return items that need to be shipped. I can't say enough how efficient and courteous the folks are here. They returned every message I left in a timely manner and had my item shipped out the same day I contacted them. I really appreciated this service!
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February 2022 by Ken Erickson
This is a centrally located UPS franchise store with mail drop box service just off of Dairy Rd in Kahului.
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January 2022 by Susan Roth
The people at Maui Pack and Ship were so helpful. Great service and SO professional. I sent packages home after vacation and everything arrived in perfect condition. They are wonderful!