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January 2024 by Ed Falkenhayn
Very easy , it was great service dropping off equipment at hotel, drop off near airport was east, will use again
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January 2024 by Leigh Harris
Renting a mobile scooter for my mom was an easy experience. I communicated via text with Maui Vacation rentals.I actually booked one day later than anticipated, and they sent me a link to correct it, then we wanted to extend our rental so I received another link to pay for the extension. Communication was quick.They sent me directions to the locker in north Kihei with a code, and we picked it up. It was folded up, and though we had some difficulty raising the seat, we figured it out. They provided a video which we could have watched if needed.There were two speeds to the scooter, and my mom preferred to stay in the slower mode. For us it was better to walk alongside her, so that she didn’t go over edges of curbs or raised grass that may have her tip.Having this scooter meant that my mom could join us for longer walks to restaurants or into a shop. She also went to the edge of the beach with us for New Year’s Eve sunset, and we walked with her to the sand where we toasted in the new year and took some great photos.We would use Maui rentals again if needed.
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December 2023 by Anna Ratiu
This was our second time using Maui Vacation Rental. The equipment is in great shape, prices are fantastic and it’s easy to use. I highly recommend them! Mahalo!
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December 2023 by Enter Other
Friendly service, super easy pick up and drop off. The wheelchair we got was in great condition as well. Prices reasonable. Definitely recommend.
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December 2023 by Brad Sarsfield
This is the easy button for equipment rentals. Super easy, delivery and pickup. Highly recommend.
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December 2023 by Patti Adler
I always rent baby equipment from this company. Everything is consistently clean and available on time. The instructions for pickup and drop off are clear. Pricing is reasonable. I recommend them!
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November 2023 by Tammy MacPhee
I had some questions so I called the number directly. My voicemail was answered very promptly and I appreciated the staff who answered my questions quickly and thoroughly! Great customer service!
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November 2023 by Jenny Jaksic
Great service, quick responses, affordable prices. Rob is very responsible. Highly recommend this company especially if you have little kids
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November 2023 by Deborah Fly
Just ordered my rentals for the family and it was very easy. Had to contact them and the young man I talked with was very patient and helpful!!
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October 2023 by Jennifer Pitino
I rented the beach wheelchair for my elderly mother, who has two bad knees and finds it difficult to walk on sand. When I picked up the beach wheelchair, it had not been properly cleaned and prepared for our use. The PVC pipes were full of sand, and the PVC detachable fitted parts were so full of sand/grit that I could barely muscle enough of the joints apart to fit it into the car.I texted the company immediately about the situation and stated that I would have to buy a can of WD-40 to make the chair’s detachable joints reasonably useable. The company’s representative texted me back ‘sorry’ and to ‘let him know if I had further questions.’ When I returned the chair and provided the requested photos of the returned equipment to the company, I made a point of sending a picture of the WD-40 I had bought and used.At no time did the company offer to switch out the chair with one in good maintenance, nor offer AT MINIMUM to reimburse me the cost of the WD-40 I had to buy to make the chair reasonably useable.Frankly, the chair’s usefulness was limited. It does not have pivoting tires, so you have to manhandle any turns. My mother used it as a sort of "beach-walker" to walk herself down the sand. However, if I actually had to push her seated in this chair over the sand, this chair would have been a disaster. My mother also said that the chair was not comfortable to sit in at length. So, the usefulness of the equipment (which was overpriced for what it could do and the state of maintenance) was limited.
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October 2023 by Jamie Cohen
Rented 5 chairs and an umbrella. Great communication. Easy locker pick up. Great prices. We would definitely use them again.
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September 2023 by Jen P.
I rented the beach wheelchair for my elderly mother, who has two bad knees and finds it difficult to walk on sand. When I picked up the beach wheelchair, it had not been properly cleaned and prepared for our use. The PVC pipes were full of sand, and the PVC detachable fitted parts were so full of sand/grit that I could barely muscle enough of the joints apart to fit it into the car. I texted the company immediately about the situation and stated that I would have to buy a can of WD-40 to make the chair's detachable joints reasonably useable. The company's representative texted me back 'sorry' and to 'let him know if I had further questions.' When I returned the chair and provided the requested photos of the returned equipment to the company, I made a point of sending a picture of the WD-40 I had bought and used. At no time did the company offer to switch out the chair with one in good maintenance, nor offer AT MINIMUM to reimburse me the cost of the WD-40 I had to buy to make the chair reasonably useable.Frankly, the chair's usefulness was limited. It does not have pivoting tires, so you have to manhandle any turns. My mother used it as a sort of "beach-walker" to walk herself down the sand. However, if I actually had to push her seated in this chair over the sand, this chair would have been a disaster. My mother also said that the chair was not comfortable to sit in at length. So, the usefulness of the equipment (which was overpriced for what it could do and the state of maintenance) was limited.
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August 2023 by Tracie T.
Great prices and quality equipment. Appreciated being able to rent a wagon. Unfortunately, we were in Maui during the fires and were emergency evacuated. Maui Vacation Equipment Rental was easy to work with during the unusual circumstances.
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August 2023 by Lyda Bacon
Lots of inventory to choose from. Rentals were clean and in great shape. We're using them now for the second trip!
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August 2023 by Jerrid Hamann
Super easy - reserved our gear online, grabbed the gear at a self-service lockbox a few minutes from the airport upon arrival, returned to a self-service box in Lahaina on our last day. Couldn't be easier.