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February 2024 by James
Hot frys. Cold ?
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February 2024 by Peter M
I normally only post positive comments on Google reviews but I wanted to share this. Picked up a breakfast at McDonald’s this morning and when I went to get my drink, I was told I already had it. I pointed out to the woman that I had not in fact, been given my drink. She insisted that I already had my drink. I told her again that I ordered a drink, but never got one. She went away miffed, and proceeded to angrily make the drink I never got, and then handed it to me. Very poor customer service.
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October 2023 by Benjamin L.
One star because I couldn't go any lower. This McDonald's has false advertisement for the toys that they give on their happy meals. I originally wanted to buy a double cheeseburger but when I saw that they had Pokémon cards, I decided to go with the happy meal. To my surprise after I finished eating my chicken nuggets, apples, soda, and mini fries. I was excited to get my Pokémon cards and it was not Pokémon cards. It was a coloring book. I have a 5 1/2 hour flight to catch. What am I going to do with a Coloring Book I needed those Pokémon cards. I would really like it if McDonald's would put a better effort into making sure their staff is giving out and promoting the right toys going forward with all happy meals. P.s this was not a happy meal. It was a sad meal.
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August 2023 by Joshua Farmer
Good McDonalds it has some really good items and pies. French fries are inconsistent and can vary. Sometimes the fries are soggy, under or over salted but they are usually made fresh; it’s a bit of a wait though. Atmosphere isn’t great there; there are a lot of shoppers who bring their carts into the dining area and tables can be very messy occasionally people yell at and harass the employees for not giving them a deal they failed to redeem or not understanding drinks are the same price but that meal costs are different because of fries sizes. One time a man I believe to be homeless was yelling about something while he was eating a burger. His mouth was fill no one could understand everything he said then he started getting more upset because the employees couldn’t understand him. Pieces of cheese and other burger parts were flying out his mouth onto the serving counter and it was disgusting. If you want to be understood please don’t talk with your mouth full. Recently I ordered a Cheesy Jalapeño Bacon QPC with extra cheese sauce; it was lacking the usual amount of cheese sauce the top. There was a small dab of cheese sauce holding together a cluster of Jalapeños around it on the top location only taking up 1/3rd of the bun and for the bottom location where they put the extra there was melted regular cheese and maybe a smear of cheese sauce if any. One time I had a Double Cheesy Jalapeño Bacon QPC I customized with the addition of lettuce, tomato, and extra cheese sauce. It seemed like it had a normal amount of cheese so I just assumed they put extra the cheese on the top bun only. Instead of going back to ask about it I ate it trying to find a hidden pocket of cheese then went back to see if I could get the extra cheese sauce in a cup. They questioned me and said they put the extra cheese on it and I asked if they put it all on the top and they said they had put it on the top and the bottom then proceeded to ask me if I wanted more cheese sauce. It’d only be more cheese sauce if I had gotten the cheese I ordered so I shook my head, said just forget it, and left to take a walk. I regret not bringing in the burger intact but I was on lunch and have only so much time to eat and relax. The service is usually great but every so often you encounter an employee that can be a **** about things. A while back there was a time I had a McTeri and an employee forgot the bottom bun so I brought it back and asked if I could have the bottom bun and they offered to remake it for me but I was on a 15 minute break and just wanted the bottom bun so I could start eating and they managed to bring it out for me and I thanked them that was a pleasant experience and they handled it a lot better but then again I wasn’t going to start eating a burger without a bun so I did have evidence that time; I wonder how the situation would’ve been treated if I hadn’t brought back the McTerri.
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July 2023 by Kaylee A.
It was a semi fast service but when they handed me the bag with my food (i order just a large fry). the bag was lopsided and the worker was making sure it was balancing on the counter before i grabbed my food. once i got into the car, i set the bag down for .5 seconds and it tipped over. I feel like the workers just threw the fries in a bag and didn't adjust it to make sure it doesn't tip over.
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April 2023 by Chris Whitehead
Took 45 minutes to get our food. Staff ignored all in store orders and prioritized only drive
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February 2023 by bakugoshortemper 0124
there was mold on my bread…i was already home so it was too late to complain to them physically
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January 2023 by Rags Maui
Drive thru was quick. Burger is different, must have eliminated or forgot an ingredient. ?
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January 2023 by William E.
Waited 30 minutes just to be told that they forgot to make my order when I asked for a refund and compensation for the 30 minutes I wasted waiting for food that was never prepared and I was only given a refund no compensation for my waste of time.
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January 2023 by Stephy
i ordered a medium fries and mcchicken nd my drink was a small mocha frappe, the worker that took my order had a rude attitude, no smile, after i took my order i said thank you. i dont get a "have a great night/day back"
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December 2022 by Chelsie F.
Fun fact, you can use the McDonald's app within Walmart. I was a shopping assistant that day & needed a pick me up. I had enough points for a free mocha frappe. So was nice being able to use it within Walmart. Since stores within stores are sometimes ran different. Plus I was craving some hot salty fries.There was only one person in front of me when I arrived. So the wait wasn't bad & the cashier was nice too.The restaurant is tiny, but there are a handful of tables with chairs if you need to make a pit stop from shopping.
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December 2022 by schizo. tony
No refills, and poorly made food. At least they got my order right...
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November 2022 by Missy Hammer
Every morning I get 2 drag queens always rude to me they scan my points then pretend they're expired the second time they try , of course they're expired you scanned them twice, problem doesn't exist besides morning. 2 boy-girls, or girl-boys, they're flat out prejudice were not white were not Hawaiian, were not rich so they prejudice against race and classWheelchair accessibility: People of disability they blame them for their mistakes and say they have already used the code when haven't once used em and it wastes them and I don't get points at all, when the manager is blaming the customer when they haven't once used the deal that day or week I don't use very often and more than half the time they say the code is expired when I don't cheat lie or steal I have always been nice to them and half the time at this specific spot they prejudice and are rude and waste my deals and point, they will be friendly and smile at their race of humans and than back to a big frown and rude to me specifically
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October 2022 by Fatima
It's in the corner of Walmart. Nice customer service.
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October 2022 by May A.
Fast and convenient, Kahului Maui This McDonald's is conveniently located inside the Walmart store in Kahului, 1.4-miles from the Kahului Airport (OGG). We grabbed a quick bite here before heading to the airport. Better experience here in this McDonald's than the one in Kihei (water was free and no cucarachas here). I always like the breakfast options in McDonald's. I did not go for the local grindz (spam & rice or Portuguese sausage & rice)... instead I got my usual -- Bacon, Egg, & Cheese Biscuit and Hashbrowns. Ooh, I could scarf those down really quick. The employees were polite and friendly. When we arrived at the airport we were glad we stopped by McDonald's first after seeing the chaotic long lines at Starbucks at the terminal. "Parapapapa... I'm Lovin' It" Review #2734
