Petco offers the Petco Premier service, which includes unlimited nail trims and teeth brushing for a monthly fee. Members also receive a 20% discount on food purchases and an additional 10% off when ordering online for pickup. The program provides a $15 credit per dog, helping with food costs. Customers note that the quality of service can vary depending on the staff, but generally find the store well-stocked and organized. The store adheres to the "island time" pace, which may mean slower service compared to other locations. Customers appreciate the helpful staff, who offer assistance like carrying heavy items to the car. They also find the in-store prices can be almost double the online prices, but the staff will match the online price if shown. However, there have been some issues with inventory control, where items ordered online are not always available.
Had what I need but no one was around to help me with questions I had about kitten litter.
January 2026
Everyone here is always so friendly and helpful. Rynn helped us find a specialty item for our cat and remembered us next time we came in. We keep shopping here because of employees like her!
January 2026
Really appreciated the 20% discount coupon for the Hills cat food. Thank you so much.
