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December 2019 by Unique Maui Tours
Hi praise for Roy’s Auto Body! They did a quality job on our tour vehicle. Even went as far as fixing a scratch that wasn’t part of the insurance claim. Thank you Justin, Brent, and Evelyn for outstanding service and a job well done. Highly recommendable.
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November 2019 by Mark D.
Tony did a great job of towing my car off the railroad tracks, kept me up to date with the repairs as they went along, and did a great job on fixing everything that had been damaged. My 2018 Volt looks great again!
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October 2019 by Cee H.
I came to Justin at Roy's Auto Body after getting a couple of estimates. The first thing that impressed me was that Justin took about 3 times as long to check out the problem (rust) than the others--he was very thorough. He was very honest with me about how bad it was & how long it would take. He gave me a detailed written estimate, which he explained clearly. After they started work on the front, they found rust in the back of the car,--documented it with photos, and asked me to come to see it for myself. My car was finished when Justin said it would be, and they did a fabulous job! The total was very close to the revised estimate, and the quality of work was excellent. He even pointed out a potential problem so that I'd know what to look for. I feel that I could not have made a better choice than Roy's, and I am grateful to Justin for his kindness and transparency.
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August 2019 by John Kelley
Great service. Friendly staff. Use Maps to get there, out of the ways.
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January 2019 by Brian D
Excellent experience. Work was done promptly and on budget. Cannot tell any body work was done at all. Plus they detailed my car. Would highly recommend to anyone on Maui that needs to have auto body work done.
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September 2018 by Steve Ababan
It's been several weeks since taking my care to Roy's Auto Body at the Base-yard . I wanted to wait long enough to see if I might experience a negative in terms of the quality of their work. I am very happy to report that my initial experience was very pleasant. I was most impressed with the level of honesty Roy's entire staff exhibited during the performance of their responsibilities. My car was repaired to look like new. They even detailed the engine area and cleaned my car's interior and no trace of the accident, I was involved in, is detectable. I want to give special recognition to, and commend, "Justin" for accurately estimating (but not promising) the time he thought it would take to repair my car. Because of my experience at Roy's Auto-body, I plan to have more work done and am recommending Roy's to anyone looking for a truly good auto body shop experience.
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July 2018 by Kim G.
After speaking with other auto body shops around the island, feeling unimpressed, I heard a couple people talking about Roy's AND a radio add. I decided to give them a shot, so I met with Justin for a quote and instantly decided to make an appointment with this shop. While getting estimates with other shops I had been told that the piece I wanted fixed would need to be "replaced", while at Roy's, Justin informed me they could simply "repair" the dent. This drastically changed the price I'd be paying. When I picked up my car to see the work they had done, it was stunning. I felt like I was in a brand new car again, the dent was completely gone and they even detailed my car. I drove off in my sparkly ride feeling proud and satisfied!
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June 2018 by R H.
I had a great experience. They gave me a couple different options for repairing my car's rear bumper, gave me estimates on both, were very timely on ordering the part and did the repair as per the cost estimate and time line. The car looks great, bonus that it was washed and the interior detailed when I picked it up. Great shop, great customer service.
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May 2018 by Coco N.
After reviewing the paperwork Justin was right it is $55 an hr and not $75. However, I was quoted 13.1 hrs and over $1000 plus miscellaneous charges of $300+. My neighbor ended fixing the scratch in 1.5hrs and $30 in paint. To answer Justin question to my yelping. I generally use yelp as a way to show extremely horrible service or people trying to take advantage of fellow Maui islanders. I would again HIGHLY avoid this shop.
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April 2018 by Nelson G.
Justin at Roy's Auto Body was extremely helpful when I called for an estimate. He explained the options I had and created an estimate for me in the same day. So we booked the job, when got the car back the paint job looked amazing! I've had a couple experiences in the past with other shops that didn't do so well. You get what you pay for! Basically if you want a professional job well done then check these guys out!
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February 2018 by Chris Carlsson
Very friendly team who did a great job with repairing my car after I damaged my Rogue's back end. Very fast and high quality work. Follow the green signs to find their location, as they are all the way back in the Maui baseyard. They have a secure location and will help get your car in based on your work schedule. I hope that I never have to go visit Roy's again, but know if I do, he will get everything back to perfect.
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February 2018 by Nick Smith
Had a small scratch these guys quoted me 13hrs of labor at $75 an hr, $250 paint, and $300 miscellaneous. This scratch was 8 inches long and was something anyone could do if they had an afternoon off. They are purely after insurance claims and will sky-rocket any repair job by any means possible. BE EXTREMELY CAREFUL!
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November 2017 by Phyllis J.
Roy's Auto Body shop is our number one choice for car repairs on Maui. After our accident we talked with several other body shops in Maui and none of them showed us the professionalism that Roy's showed. Justin was very prompt returning our calls and answering all our questions. The staff in the office and shop were so friendly and helpful in providing an estimate and advising us on alternative steps if we did not want shop work done. Mahalo, Justin you are our choice for auto body repairs shops!
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October 2017 by Yevginiyah Vladimir
Came as a walk-in and they took us right away. Quick service and honest work with a reasonable price. Will definitely come back but hopefully won't have to. Would absolutely recommend. (Follow the green signs to the shop.)
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November 2016 by Duncan Franklin
Neat clean&attentive to detail
