-
December 2023 by Catherine P.
I came here for an oil change and was very happy with my experience! Booked it online, and they saw me right on time. Friendly workers, great price ($58 with tax for full synthetic) and they were done in less than an hour. I got text messages all throughout the service to keep me updated on the process. After my frustrating experience with Goodyear (who quoted me over $100 for the same oil change, which they said would take 4 hours even with an appointment), I appreciated how professional these guys were. I highly recommend them!
-
November 2023 by Alex Braxton
This is my second time using the Auto Service center. The team is great, the service is great. 10/10 would recommend.
-
November 2023 by tastyhamburger7 808
Not good too wait 4 hr for a better replacementService: Battery
-
September 2023 by keala Fernandez
I love the quality of service provided at Walmart. The oil change was quick a couple of years ago but now in 2023 it’s soo long of a wait, approximately 4-6 hours wait. Errrr. I hope they get more technicians.
-
September 2023 by LunaH2O
The top reason to use Walmart Auto center is the prices can't be beat! However, don't expect to get good customer service and product knowledge
-
August 2023 by W M.
Brought rims in to get new tires and we were waiting for hours... and they don't answer the phone!!! very disappointed...
-
July 2023 by E Smith
Whatever you do. Just please please please do NOT waste your time getting your oil changed at Walmart.I️ arrived at 7:15 AM on a Saturday with 2 cars in front of me and it took FOUR HOURS AND 28 MINUTES to get the oil changed. FOUR HOURS AND 28 MINUTES!When I️’m on the mainland, I️’m always in and out in 30 minutes.I️ have one weekend day that I️ don’t work and the extremely slow service really messed up my whole day.DO NOT GO HERE.
-
June 2023 by Kellie Linn
Called multiple times, they didn't EVER answer. Like, I was on hold 40 minutes. Figured must be walk in, drove all the way in, they didn't have my tires. They couldn't even order my tires! It's probably the least exotic car made. But they said they would install tires purchase elsewhere.A week later, got tires in the mail. Tried to make an appointment to install them. They NEVER answer the phone. So I just go and get in line, wait a half hour, nobody talks to me. So I go into the store, they say "well do you have an appointment?" Well I'd love to make an appointment except nobody answers the phone! I didnt know you could make appointments! He says to talk to one of the guys outside. Guy outside says they're swamped and can't do it. I'm like... I drove here twice on a donut! Seriously? He says maybe in 6 hours he can change just the one tire, maybe not. Didn't take my name or anything so idk how I'm on any kind of waiting list. I decide to wait anyway. While waiting, I try calling again to make an appointment for the other 3. Finally I get thru! They can't get me in for 4 more days.So over it, I called a place up the street but and they could get me in immediately. Probably almost twice the cost. But worth every penny.I read the reviews, I wasn't expecting much in the way of customer service. I expected long wait times. But just absolutely impossible. The time wasted, the extra trips into town on a donut, the aggravation.If they're THAT understaffed and overworked you have to start wondering... how good is their work? How often do they make mistakes? You get what you pay for. Maybe if by some miracle you can get thru by phone to make an appointment, it might be worth the savings. But I'm never going back.
-
June 2023 by Noa
Called to make sure they had the right tires and they did. Said its walk-in only and we knew that already.Went in next day little after 7. Waited little over an hour.The guy who was checking in people said to move the vehicle on the side and he'll get to us.Noticed him helping others who came after us.Then when he got to us said he had to help people with RESERVATIONS and said places always help people with reservations before walk-ins.This is including a bunch of people waiting for oil changes.Also was talking to a guy who came after with no reservation and got helped before us.WE ARE ALL GROWN PEOPLE HERE. DONT NEED TO LIE!
-
June 2023 by Dee Ai
I did my oil change today..everywhere you go is short handed but let me tell you..walmart always been good to me I don’t mind waiting..one reason is because of the employees working there.they work hard,alex always give me great customer service.thank you for all the hard work.
-
April 2023 by Dogz One
Not convenient for walkins was told to come in over the phone but when I got there, they told me it would be a five hour wait because there was only one technician on duty
-
December 2022 by JJ Preston Maui
Fast Friendly and great price! Changed out my battery in less time than quoted. Highly recommend!
-
November 2022 by Diane Felix
A little bit of a wait for tires here but not too bad. Other than that everything went fine and great new tire prices!!
-
November 2022 by Sarah P.
DONT RECOMMEND COMING HERE First of all, I did my oil change here a year ago which the outcome was fine. This year I've decided for my boyfriend to do my oil change (an experienced mechanic). While my boyfriend was working on the car. He had found out that he had no access in taking out the oil plug because there was a tamper seal and it seemed like they have used a torque gun. After, we had no access to OUR OWN CAR. We decided to go back to the "professionals" to do it for us. When we arrived to the shop, it took us at lease 20 mins to be noticed and to be helped. We asked one of the guys how long it would take for an oil change. He replied "Well, right now it looks like a 5 hour wait for an oil change. We have a-lot of cars we have to work on." While there was only two cars in the shop... So we decided to maybe come back the next day since we had work. The following day, today. We went to get our oil change. It seemed perfectly okay after it was done. However, after coming work. On the highway my tire had popped. I looked at my receipt from today. I've noticed that they had put air in my tires. WHICH I never asked them to. They have put over the actual amount of air into my tire which is 30 PCI. They have put 35 PCI into my tire.
-
October 2022 by Tris W.
My truck was originally scheduled for Sunday but i was fortunate enough to get there early this Friday morning just in case there were any cancellations or late customers. I got a good deal on tires and was taken care of and got all of my concerns addressed. Everyone was so nice. My favorite wahine that works there is Rory who has helped me in the past and who ive spoken over the phone. Today the wahine who was working in the morning was checking everyone in and was so nice. I honestly thought i was going to wait until afternoon for my tires to be changed so i took my sweet time shopping and was even planning on walking to Target etc. Right when i was about finished shopping they called me and told me my truck was ready. I paid the sweet cashier/employee in automotive and i was on my way. I was such a happy customer. Mahalo nui Walmart Auto
