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November 2023 by Julie Kennedy RE
They have a great selection of so many things!
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September 2023 by Joe Cook
best store in kona. love to go there a few tines when i’m here. always find what i’m looking for and then something cool.
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August 2023 by Jerry “My Majesty Sir” Duke
Ace hardware makes sure you find exactly what you are looking for. Mayitbe paint, fishing, keys, garden, plumbing, camping or anything else for the home or yard. The staff are knowledgeable and helpful. Being an employee owned company everyone has an interest in making sure your shopping experience is as good as it gets. I highly recommend Ace Hardware.
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June 2023 by Eliya Krueger
I go here for my yarn. They have a bigger selection of acrylic yarn then walmart.
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June 2023 by Daisy Kittleson
This Ace was kind of disappointing. The hardware section was average, but prices were kinda jacked up. But the craft portion had a really small selection, and the prices were crazy, 8$ for a teeny tiny pack of plastic beads? Anyways, it's decent for hardware and tools, but the craft portion is lacking.
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March 2023 by Woodchipper F.
Great store. Huge selection and like all Aces they have certain things that the Big hardware stores don't carry. They ladies working there are nice and helpful. I really appreciate that.
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February 2023 by Patrick Williams
High prices, and poor selection. Very tight parking. I looked like Austin Powers trying to maneuver my truck in and out of the lot.
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December 2022 by Carolyn Lawpaugh
I always find the specific special things I need at Ace, from Grandma's Secret Spot Remover to Diatomaceous Earth. The management takes time to ask me if I have found everything I need and is super helpful, leading me in the right direction. Thank you, Ace!
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October 2022 by Andrew G
I'm kinda straggly looking. I visited ace™ the other day to return something I accidently bought twice. Upon entry I was rushed up to by a worker who informed me they have a no backpack policy. Okay no problem I check my bag in at the coat check (laid it on the floor near the door) and started to look around ,as any kid does in a candy store, when I noticed the same worker assisting a nicely dresses man wearing a backpack. This was literally 60 seconds after I was promptly informed of their prejudice backpack policy which I assume reads: anyone under 40 with dirty hands and/or shirt should be harassed, monitored, and stripped of parcels capable of concealing merchandise (paid for or otherwise) and made aware that they are being singled out by means of not enforcing this "poor people only" policy. Failure to not enforce this policy on the poor distraught or rugged looking individuals will result in immediate termination of your employment at Ace™ and will be subject to a damaging lawsuit in which Ace™ team of attorneys will seek restitution in the amount no less than $50,000 and no more than $1 million for your cooperation in attacking the good rich people that shop at Ace hardware™ in Kona. I've spent +$500.00 at this store in the 10 times I've visited it, but now I will only go here if walmart, lowe's, home depot, target, longs, napa, autozone, O'Reilly's, sack and save, Dollar tree, Goodwill, thrift store, hobo on the street corner are currently out of stock in the item I'm looking for and time is of the essence. Thank you Ace hobby shop of Kona you really made my experience.
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October 2022 by Bob Morris
It go into ace hardware for mostly small items that they have and other stores don't. This time I needed two screws and cap nuts for a young child scooter. The total sale was 84 cents, but I had Ace employee gladly help me finding the screws and nuts that would do the trick. Now, we can have some child enjoy this little pink scooter. I love this store. You will, too!
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October 2022 by Leah Ewing
Clean, sometimes has items other hardware stores don't. I love the crafty stuff too.
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October 2022 by Elle V.
Seems like a decent hardware store to buy boxed/packaged tools and supplies. However, their system for duplicating keys is really messed up - they just put the originals down on the counter and copied whatever. We needed copies of 3 different original keys. One set ended up being done correctly. The other two sets had either the wrong blank shape or the wrong notches cut into them. Was a waste of time and money. We discovered the errors when we got home, 40 miles (about 1 hour) away, when those keys either wouldn't fit into the keyholes or if they did, they wouldn't turn. A waste of money and especially our time. If you have keys made there, supervise them carefully.
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July 2022 by Maria H.
Ordered a extendable pole and fruit picker online for in-store pickup. I walked in and Jo helped me get the order quickly and he had even put together the fruit picker and pole before I got there. I appreciate him going above and beyond and being so kind.
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June 2022 by Diane Easley
I can find things here that I can't find elsewhere. They're short-staffed like everybody else, but they really try to be as helpful as possible as quickly as possible. My hat's off to them...and bachi to the idiot customer who demanded help "now" then proceeded to bash the cashier who was ringing up a sale and who handled the situation with grace and poise.
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May 2022 by Bridget Lim
My husband dropped his wallet at Ace Hardware #11742 today. I went to Ace to check. If by some luck they had found his wallet. Joe said he found it as he was driving the forklift. I was amazed. Everything was in his wallet. Tried to give Joe a reward. He refused. Just said to keep shopping at Ace.Replacing all his cards and identification would of been a headache.My husband and I appreciate Joe's honesty.I told the manager Joe needs to be the employee of the month.For us he will be the Best employee at Ace Hardware Kona.Thank You, Joe!
