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“Teresa was really patient and helpful being our notary for our three documents. And the service they offer is very affordable ($5 per document). They offer this even if you’re not a customer. Suggestion call and make an appointment in advance!”
“Great customer service, after a fraudulent charge on my debit card the representative did all that was necessary and more to make sure all was taken care of!Thank you Bank of Hawaii.”
“As a small business owner in Kona, I’m incredibly grateful to bank with Central Pacific Bank. The staff is always friendly and welcoming. Alan and Aaron have been invaluable in guiding my business banking strategy. Their user-friendly website and convenient app make it easy to stay on top of my business finances. Highly recommend for small business owners looking for a reliable and supportive banking partner.”
“As other have said, the parking lot is pretty bad. They do have a parking lot attendant to help with the parking situation which is helpful.
The tellers have always been really nice and the lines move pretty quickly (when there is one). I would recommend them”
“Our experience with this bank has been incredible! The staff have been so efficient and helpful. Sarajit Wongsesanit specifically went above and beyond to help us make our accounts and sign some documents. Thank you everyone at BOH kona”
“Gabriele L. was so nice! She assisted us in opening a new account and she was very helpful, quick and courteous. I would 100% recommend Hawaii Community Federal Credit Union for all your banking needs. Conveniently located and they have Excellent customer service! Thank you for everything Gabriele.”
“Makana at the Kailua Branch (Drive-Thru) is always professional and welcoming. Every interaction I’ve had with him has been pleasant, he keeps a friendly tone while still maintaining professionalism, and he consistently processes my transactions accurately. It’s clear he takes pride in providing great service. Thanks Makana!”
“Very helpful staff here at this branch. Nothing but very good experiences each time I've been in for whatever reason. Good service in Kona is sometimes hard to get with limited staffing but that has not been my experience with FHB.”
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“I went to get a car loan, thinking the process would take up to 3 days for approval, signing papers and getting the money, but Paula did everything in 2 hours! Fantastic job and very friendly conversation!”