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February 2024 by Susan Mangubat
They were great, fast and no wait!
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October 2023 by Gail Getchius
Very friendly staff fast and the best at what they do never wait longer than 5 min. Won’t go any place else
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July 2023 by JMac Narwhal
5 stars because they are so kind and helpful. Disappointed they didn’t mention the floaty booger hanging out of my nostril ??♂️ Not their job so 5 Stars nonetheless ?
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March 2023 by Dolena Tymchuk
Kind and intelligent staff got my special needs son’s blood drawn and out of the office without incident. They were very kind to him and helped me a lot.
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December 2022 by Roger Zschiedrich
Rude ladies at the desk. Dont want to do anything to help you when you walk in. Ive never been here before so i ask, she points me to a paper and says you can always read the instructions on what to do here and rolls her eyes. Do your job and greet someone and explain to them how things go here. Dont just point and say read the instructions. Just rude and lazy!
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December 2022 by Roger Z
Rude ladies at the desk. Dont want to do anything to help you when you walk in. Ive never been here before so i ask, she points me to a paper and says you can always read the instructions on what to do here and rolls her eyes. Do your job and greet someone and explain to them how things go here. Dont just point and say read the instructions. Just rude and lazy!
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December 2022 by JB
I've had bad experiences with Clinical Labs with drawing blood and honestly, their customer service isn't all that great so Diagnostic Labs is the ONLY place I will ever draw my blood. Not only are they good at what they do but they are also very kind and caring there. I have really small veins so it's a little more challenging but not for Diagnostic Labs Kona. I always walk in with anxiety because of past experiences elsewhere but Annie always instantly makes me feel at ease and the anxiety disappears. She is great at what she does. I will always request to have her draw my blood but don't get me wrong, the rest of the staff are amazing as well. Also, during one of my visits, I overheard an elderly gentleman talking to someone on the phone and he was raving about how kind and better they are there. That says a lot. Thank you DL for your care.
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November 2022 by rosalind canite
Very organized and friendly staff.
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November 2022 by L G
Really nice staff and very quick service
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May 2022 by JC
I've had bad experiences with Clinical Labs with drawing blood and honestly, their customer service isn't all that great so Diagnostic Labs is the ONLY place I will ever draw my blood. Not only are they good at what they do but they are also very kind and caring there. I have really small veins so it's a little more challenging but not for Diagnostic Labs Kona. I always walk in with anxiety because of past experiences elsewhere but Annie always instantly makes me feel at ease and the anxiety disappears. She is great at what she does. I will always request to have her draw my blood but don't get me wrong, the rest of the staff are amazing as well. Also, during one of my visits, I overheard an elderly gentleman talking to someone on the phone and he was raving about how kind and better they are there. That says a lot. Thank you DL for your care.
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December 2021 by Leonid Velikovich
Great staff, highly organized, very smooth overall experience. Highly recommended!
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December 2021 by Rance Pinao
This place has the best staff, very friendly and always well mannered. This is the best ever...
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December 2021 by Silver Midnight
Tend to be fairly quick. Staff is professionally kind.
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December 2021 by Craig Bird
These guys are the best.
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November 2021 by Cailan Yu
We had a group of 5 people and we needed rapid tests to travel from Big island to Maui. The staff there were very kind and accepted all of us even though we did not have an appointment. They required our ID and we paid $175 for the rapid. The PCR is $125. They don’t need insurance and the staff told me they dont bill the test to our insurance. The wait time was quick (about 30mins) and the whole process was smooth. We just filled out a quick form and waited to be called in. The lady gave us 2 swabs and we performed the rapid test ourselves by swirling it around each nostril for 15 seconds. No pain! I would highly recommend this place!
