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January 2024 by Laura Dillon
Michelle has been wonderful!!! I am going through a very difficult time in my life, and she has helped me so much! She shows the true spirit of Aloha!? Thank you so much Michelle, you are an angel!?
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January 2024 by Rebe Kennedy
Excellent service from Michelle, who helped us get this rental completed online. She was very knowledgeable and extremely helpful and friendly. She made me feel valued as a customer, which is always important. Thanks, Michelle.
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December 2023 by Epoch Hotep
It has gotten better since the new store manager Michelle came around. I didn’t speak to her much at first but I noticed the hallways being clean and the driveways being cleaner. I also noticed her driving around on the carts more and actually keeping watch. She introduced herself and had a good attitude so it was all around good.
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December 2023 by austin holley
Mitchell at the front desk was fantastic, she had a smile on her face the whole time and was very friendly. Helped us with all of our storage needs, if there were 1,000 stars I would choose all 1,000 of them.
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December 2023 by Colleen Choi
Michelle helped me a lot, she’s kind and compassionate! My storage unit is super clean, not humid, and convenient.
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November 2023 by David Anderson
Made a quick rental. Screwed it up. The office was super helpful in fixing it. Really nice and easy to deal with
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October 2023 by Jason Kelly
All the employees I've interacted with here have been great, from checking in, getting oriented, etc..A special shout out to Michelle who helped coordinate the storage of my Jeep when I was off island. Love to see the Aloha spirit in action.
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September 2023 by Ken Cody
The team at Extra Space in Kona is fantastic. Extra helpful during a stressful move and very proactive during the enrollment process. You won't be sorry renting storage space here. Thank you for doing such great work.
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September 2023 by Robert McKnight
John was excellent. Explained everything really clearly. The process was pretty quick, too. Less than a half hour to get the storage space that we needed. Thanks again, John
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September 2023 by Gina M.
John was so helpful and knowledgeable. He knew what size unit worked best for me & got me the right amount of insurance I needed. Thank you!
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July 2023 by Tiana-Rae Bordenave
JD was wonderful and made the process as smooth as possible. He made sure I got the space that best suited my needs and was very flexible. Great customer service.The only thing is the unit wasn't swept before move in, but otherwise, it was fantastic!
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June 2023 by Marc Wettermann
I had to move everything in a few days on short notice. I paid ahead four months online and went there the next day. John hooked me up in a few minutes and I was in the unit unloading. Two days later I found a new place. I went in and asked if I could pay a penalty to cancel. Miah and John worked some computer magic and gave me a full refund if I was out the next day. Done! Outstanding. Will definitely come back if I need storage again.
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June 2023 by Yukiko G
Signing up is smooth, staff friendly. I like where my unit is, but one thing I don't like is there is no in-unit lighting. IMy unit doesn't get the hallway lighting so, it's really dark inside.
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June 2023 by Samantha Miner
The man who helped me was extremely nice, thorough and easy to work with. Definitely would recommend using this storage facility!
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May 2023 by Lanakila Alvarez
Absolutely great service. JD was able to get me a unit in 5 minutes. JD really gave me the best deal around with 1 month free. I didn't have to ask he offered their deal and also offered insurance which is peace of mind for me ☺️ mahalo JD