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July 2022 by Robert N.
#1 Storage facility in Kona. Excellent staff and customer service. Convenient location. 10/10.
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March 2022 by Davon H.
I had a great experience with Zay she helped me move from one unit to another. She mentioned the promotion they had so it was a no brainer to continue my services at Extra space storage. Thank you so much Zay.
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March 2022 by Kathleen Rigby
Super nice new staff, finally
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February 2022 by Johnlynn Kamoku-Kane
Within minutes we were able to rent out the perfect space for all of our moving and renovation needs. We were able to see other units before choosing the best one. The process was fast, paperless and convenient. Thankyou.
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January 2022 by Eddie Underwood
This is the first storage unit I have ever rented. Getting set up on line was super easy. When I arrived on site with a truck load of stuff Jerry met me and escorted me to the unit an made sure I was totally taken care of, answered all my questions. Great service, good price, clean units. I would highly recommend this location!1/17/22: Follow up review. Just had to take the time do a follow up. Turns out we needed a little more storage space than we anticipated. Walked into the offer met with Miah. I explained our needs to her and within minutes she had the additional storage unit all set up for us. Thank you Miah for making that happen for us so quickly, keep up the good work!
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January 2022 by James T. Morrison
Very nice storage place- plenty of room to load and unload, and no one hassles you.
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November 2021 by Robin Brown
We have rented here for approximately a year. We had to upgrade to a larger unit recently, Gary was very patient and helpful. These units are well lit and clean. We always feel safe going there to get stuff out or put stuff in. Thank you Gary and Team for being the best and being so helpful with upgrading us to a bigger unit!
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November 2021 by Robin B.
I have rented here for over a year and Gary is nothing but Helpful! We never had any issues with any of our stuff at all being stored there. We recently had to upgrade to a bigger unit for our needs and Gary was quick to help us. He is kind and very patient. Yeah, there is no AC but Hawaii is not that HOT so be mindful of what you store and put in descant containers from Amazon if you storing papers or photos this will help a lot! But please get a sealed one for safety the ones for storage! There is ample lighting there and cameras and never worried when I have gone there last minute at night. Thank you Gary and Team for keeping my things Safe and helping us Upgared The Browns
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September 2021 by grace
I needed to reserve and pay for storage space. I had a lot of questions since I’d never had one before, and also about getting access to the space for my movers. Gary was super kind and knowledgeable, and took me through all the steps in an easy to understand way. Moving can be stressful so it was really appreciated. Highly recommend!
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May 2021 by mark signa
What can I say? There are not enough words to express how great the team at ESS have been. From our move in, to the move out, they have been helpful, friendly, great to talk to and just plain amazing. We were stressed out with storing our stuff, but they made it 100 times easier. We can’t thank them enough!
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April 2021 by Oren Rae
Needed a small storage unit to store some of my supplies in. They helped me get set up asap. Getting a lease is easy and the unit was nice and clean. It's very secure, and it's nice they give us our own code and have our own lock!The employee Elizabeth was very helpful and helped me get it set up so easily.
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February 2021 by Tina
The storage space is clean and tidy. The rep was very helpful.
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February 2021 by Genesis Kepo'o
Friendly and helpful
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January 2021 by Pete Racelis
Professional and helpful staff. Liz ensured completed all the paperwork efficiently completed. The price was right for the size unit and the facility location is close to town too. I strongly recommend Extra Space Storage at the Kanalani location.
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June 2020 by Chelsey Hartzell
Super friendly and helpful!!! Great prices.
