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December 2023 by Melvin Flores
Sandra was very accommodating and helpful. She really took the time to explain make sure we got all the information they have to offer at this HFS after opening up an account. I highly recommend anyone to work with her. Thank you for all your help.
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December 2023 by Perri Correia
Sandra was amazing in getting us set up with an account. We came in before close and she was very accommodating in assisting us. Excellent member service. Highly recommend this Credit Union.
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December 2023 by Jason Shurley
I just want to show my appreciation for the great relationship that we have with HFSFCU. With our personal and business accounts we are always treated with respect and Aloha. Thank you for always taking care of your members and the quick responses and professionalism. I want to give a shout out to Aaron for being there forus with informative and exemplary advice moving forward with our business.Mahalo,Jason Shurley
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November 2023 by Goat Zoholmar
Paula J Ross was awesome with helping me get my first loan. She’s very understanding and has great customer service. Now I am able to build my credit more and to be more financially stable.
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November 2023 by Nathalie Westerberg
I opened an account last week with my husband. Aaron was incredibly helpful, personable, and knowledgeable. Answering all of our questions and more. I would highly recommend Aaron for all your banking needs.
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October 2023 by Nathalie Cartan
I opened an account last week with my husband. Aaron was incredibly helpful, personable, and knowledgeable. Answering all of our questions and more. I would highly recommend Aaron for all your banking needs.
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October 2023 by Migle Lizama
In my opinion, HFS FCU is the best in town. They actually care and want to help people. Working with Aaron was easy, quick, and efficient. Thank you for all your help
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October 2023 by Summer Gamache
Paula at HFS FCU Kona was so easy to work with. I went in to apply for a car loan and ended up also refinancing another vehicle because of the interest rate I qualified for. Paula was super knowledgeable, efficient and genuinely kind. Made the entire process painless and well worth it!! Wish I would have gone in sooner. Highly recommend Paula AND HFS FCU!
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October 2023 by Jennifer Cramer
Aaron has been incredibly informative, helpful & efficient. I have appreciated his perspective & guidance in helping me to decide on the best path to consolidate my debt.
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September 2023 by Randy M.
The most rude and incompetent customer service I have ever seen!!! What has happened to service at these places ??
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September 2023 by Tanya Wynn
I just applied for a loan online. Paula was really thorough of what I needed to get done. Very fast approval and I was able to sign online which was convenient. Everything was an easy process. Aaron was helpful in helping me set up my new savings account .Very friendly!
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September 2023 by Mary Vincent
Aaron at HFS Federal Credit Union was very helpful setting up new accounts for me. Everyone was friendly and helpful. I was looking for a local financial institution with a friendly personalized service. The convenient location is right off Palani by Kona Coffee.
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September 2023 by Brittany D
Paula, was so beyond helpful, friendly and kind. Applying for an auto loan was such a smooth process. Highly recommend HFS Federal Credit Union.
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August 2023 by Emily Estoy
Aaron's help with opening up my new account was greatly appreciated. He made it such an easy process. He also had the answer's to all my questions no matter how off they might have been. Made me feel very comfortable asking and going through the process of opening a new account very easy. I would like to Thank Aaron for taking the time to meet with me and making this experience a very good one. I apologize for taking so long to respond. But Thank you again to Aaron and all the worker's at the Kona HFS Branch. Mahalo Nui Loa for all your wonderful customer service.
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May 2023 by Bj Kahele
Aunty Paula is the best she always help with anything you need. Her customer service is amazing. And I love being apart of HFSFCU love the team. Thank you and keep up the greatness
