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April 2024 by Andra G.
I went into The Diamond Company today, to ask about an appraisal of a family heirloom pendant.The owner was so rude to me, that I decided not to come back with the piece and not to get an estimate for an emerald ring that I wanted to have reset. Andra Giachino
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March 2024 by Whitney J.
Sent my good friends to Kailua-Kona with my watch to change battery. 5 min and $15 later, and my watch is alive again. Awesome service w/Aloha and best price in Hawai'i Nei! Casio, Timex, Citizen, Tommy Bahama, Omega, Movado, Rolex...any kine. Of course, price depends on battery type, seals, water intrusion, luxury brand, etc. Go check 'em out at Kona Diamond. Tell 'em Whitney sent you!
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March 2024 by Natalie L.
Mike and Cameron were extremely friendly and helpful to me and my sister. I have a number of his pieces and I use them for everyday wear. I was impressed by the wide selection and the quality of pieces available. Mike offered advice on which pieces would suit us better. We decided on two stunning rings and a beautiful bracelet. The team at Kona Diamond went above and beyond to ensure that my shopping experience was seamless and enjoyable. We even got a nice pouch and box to store them in. Highly recommend to anyone looking for high-quality, beautiful jewelry and an unmatched shopping experience. I am tempted to go back before our trip ends!
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January 2024 by Karen R.
The diamond fell out of the pinky ring that had been my mothers. It is sentimental to me. I went in the beautiful store, next to the new Safeway. I was greeted by Cameron Bailey-Bram and the owner Mike Schiff. They were very warm and professional. They told me their jeweler could replace the diamond and have it fixed by Monday. Much to my delight, i got a call on Thursday that it was ready for pick up. The ring was beautifully repaired and it had also been cleaned, so it was sparkly and good as new. Thanks Kona Diamond Co. for the great job!
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October 2023 by Connor Moss
They have an awesome selection! Mike & Cameron are very sociable and take great care of anyone coming in. I don't go to jewelery stores often but I won't go anywhere else.
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October 2023 by Viks Shi
I came in and waited around and was not acknowledged. I understand if you’re with a customer but at least make eye contact and acknowledge your customer that there is a wait. I waited around and walked out.
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August 2023 by Lori Gale
I took a piece of jewelry in to be repaired. They were professional and very fair. The quality of their work was excellent as well. Going forward I will definitely utilize them for gifts or jewelry purchases.
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August 2023 by Lori G.
I took a piece of jewelry in to be repaired. They were professional and very fair. The quality of their work was excellent as well. I will definitely utilize them for my next jewelry purchase or gift.
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August 2023 by Debi Caccamo
The people that work at this store are so friendly, helpful and honest. They will sit with you, give you great advise and are very knowledgeable in the diamond/jewelery industry. Great customer service too! Mike, my gratitude to you for all your help.They also have a great selection of locally made jewelry and the pieces are absolutely beautiful. Definitely recommended and we will be back for that special occasion.
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June 2023 by Zach Royer
Mike was very friendly and super helpful with resizing my watch. Took less than five minutes once he was able to assist me. They are conveniently located right in town and came highly recommended. Now I know why! Mahalo, Kona Diamond Company!
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June 2023 by James Hayden
There's no other Jewelry shop on the Island like this one. Mike is out for your best interests and not his own the moment you walk in the door. He was able to set us up with the perfect ring with a price far better than the multiple other jewelry stores I visited in Kona. When it comes to price, variety and quality, make Kona Diamond Co. your first choice of visit.
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April 2023 by blythe o'brannigan
I have a silver necklace with a gem on the inside. I love it so much! You could definitely see how dirty it was just because I wear it so often.. After they cleaned it for me, it was so nice and shiny. I forgot how beautiful it was until they cleaned and gave it a nice polish. It made me so happy, I fell in love with my necklace all over again. The young man at the front counter was very helpful and kind! They also have a lot of beautiful gems and jewelry pairs to choose from. 100% coming back!
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April 2023 by marena brinkhurst
Super friendly and helpful team at Kona Diamond Company! Very convenient location and hours. A lovely shop for your jewelry needs - and they offer complimentary ring inspections and cleanings! Stop by and chat with them :)
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March 2023 by Michelle Barth
This is my go-to jewelry store on the Big Island of Hawaii. The customer service is fantastic! Great turnaround time on repairs too! Super selection of jewelry, estate jewelry too! One stop shopping for all your jewelry needs! Don’t visit Kona without coming here! Conveniently located next to the new Safeway with easy parking.
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March 2023 by Sunny Wallace
I had a ring that needed to be cut off and Mike was so helpful to do it. We are going back to get it resized and repaired. Thank you so much, Mike!
