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July 2022 by Christina O.
Lots of stones and art pieces. Every shelf has signs not to touch. Sorry but it's ridiculous to not let customers pick up and examine pieces, especially the witchcraft tools (wands, anthames). Owner didn't greet or check on me while I browsed even though I was the only one in the shop for a while. Aloha Crystals & Gems down the street has higher quality handpicked pieces and a much friendlier vibe and appreciation for witchy culture. I bought one bracelet here but I will probably not use it for my craft due to this poor experience.
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July 2022 by Kati S.
This store has a lot to look at when you enter. There are some very high priced items of quality, some low priced items of low quality, and a lot of mid line/price items. I snagged a large labradorite ring for $88. On the mainland the same or similar ring would likely have run me around $120. Just know where to look in the store and what you want, you can probably find it.
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June 2022 by Lee N.
They always have the coolest stuff in their shop. Check out these pics of my new awesome sun catcher and my roae quartz bracelet. I carry a bit of Hawaii with me every day. Plus their staff is knowledgeable, I'm a little blown away by everything thru shared with me.
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November 2020 by lordgriffen
I walked into the store and asked if they carry opals, the lady behind the counter said no opals rudely, then I ask if I can walk around to a case on the other side of the counter and was again told rudely no you can't. Look I know it's covid and all I'm just trying to find a ring for my wedding and get treated horribly, if thats how they treat potential customers don't buy anything from this store.
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February 2018 by John McMillian
Family has been in the Jewelry a very long time i highly recomend this company .
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October 2017 by Ralph Wyman
We went there (twice😊) this afternoon, first to get an opal ring for my sweetie, then later one for me. The little lady who runs the shop was beyond sweet & delightful - we had so much fun interacting with her. In addition, the prices were significantly better/lower than we had found anywhere else. Even went back a third time to ask her advice on where to find other items we wanted to purchase. She is a true delight!!
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February 2017 by JJ
I got a nice koa wood bracelet and a tungsten ring. I am very happy with quality and price.
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October 2015 by Ismael Mike Barajas
The Proprietor of the Kona Jewelry Factory is Very Sweet, Honest, and Her Store in the Kona Inn Shopping Center offers Good Quality Jewelry at very reasonable Prices. After visiting all of the Jewelry stores in Kailua Kona, The Kona Jewelry Factory, and the Jewelry store direct across the street are the two best, honest, good customer service jewelry stores. Don't go to any other Jewelry store, where they will sell you the same Jewelry for prices that are twice and three times as much. I rate the Kona Jewelry Factory a 7, in a scale of 1 to 5, where 5 is the best.
