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September 2024 by Lisa Jo Pegg
I have never had a bad experience at Lex Brodie, from the fast lube, to buying tires, to the car wash, to today's appointment: safety inspection. The staff are competent and outgoing, and with an online appointment, I was in and out in 45 minutes. Gabby even checked to be sure I wanted my inspection on Sept 23, when it wasn't due until October, and warned me I'd be "losing" one month. Mahalo for looking out for me!
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September 2024 by Josh Bradbury
Took care of me but only had 1 selection of tires in my size but service is really good thos is where I go to get tires in Kona
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August 2024 by Jamal Julian
Awesome customer service they let me drop my car off ahead of time before my appointment
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August 2024 by Gen Galletes
Great service. Friendly and knowledgeable staff. I even got an iced cold bottled water while I waited, AND you get a discount on your car wash after oil change.
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August 2024 by Stephen Gerbyshak
I ordered a tire tomorrow it will be 2 weeks! They have my money but I still have no tire…They can’t tell me where it is or when I might get it. I paid extra money for 3 day shipping and now it’s almost 2 weeks. I need this tire so I can get around. Very frustrating!!!
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June 2024 by juanita pfeiffer
I went in to see if they sold fix a flat because my back tire had an extremely slow leak. I went to several gas stations, and the pumps were broke. Plus, they charge almost $3.00 to use, and then it goes off because I can't run around the car that fast. Let Brodies did not sell it, but I was told to bring my jeep in early, and they could plug it. I was told to pull to the back of the store to pay for air. I did that. A very wonderful man came to my vehicle and asked what I needed. I explained I needed air in my tire. I asked how much because nothing in Hawaii is free. He stated I'll be more than happy to help you. He filled my tire. He came around to the drivers side and looked at my panel and said the other tires were low and said he would take care of it. He filled the other tires as well. I told him that I was so appreciative and grateful. I asked how much. He said it's free. I just wanted to help you. I am on oxygen. I had tears in my eyes because no one seemed that they wanted to help me. He said if it goes low again, just to come back. I thanked him so many times. I proceeded to hand him a tip, and he refused. He said I was just happy to help you. I would tell anyone to go to Lex Brodies. They do my oil changes and car inspections, and they always have been nothing but kind and helpful to me. A big Mahalo to Lex Brodies.
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June 2024 by Martha Brahm
Told us they would repair our tire and put it on spare but then we had to demand they do what they said!
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June 2024 by Jason Clough
They do a good job as long as you have plenty of time to wait 2-3 hours for a oil change
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June 2024 by Chris McClintock
Runaway this business will gouge you go check other mechanics first you will save money I'll never return
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May 2024 by James T. Morrison
I usually shop for tires used on Facebook marketplace, but I couldn't find what I was looking for. My tires were getting so bald it was like ice skating in the rain, so I finally went into Lex Brodies in Kona.
I found what I was looking for, and for a very good price (actually cheaper than if I ordered them online and had them installed elsewhere). They were able to put the tires on in just about an hour.
But the best part of the entire experience? The amazing service. I felt like I was family, I felt as if I were valued, and I felt as if I were dealing with fair, loving people.
Above and beyond what was expected. Don't mess around. Check out Lex Brodies first when shopping for tires.
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March 2024 by Corey Yeaton
Very efficient place. However, they are always busy, and there is always a wait unless you get there first. So be first! Or bring your work with you while you wait for oil. The car wash is the best on the island and there is not much of a wait for that!
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March 2024 by Manny Martinez
☝???? WE'RE TALKING ABOUT PROFESSIONALS HERE W/CERTAIN SET OF SKILL SETS & AT ONE W/ THE FORCE & FAR OUT STATE OF THE ART "BITCHIN" TOOLS?? & EVERYDAY IS A LEARNING EXPERIENCE I BET & IT GETS FIXED ACTUALLY FAST AND CONSIDERING A BACKLOG OF FULL SCHEDULE☝? ??"?"??THOROUGHLY IMPECCABLY FLAWLESSLY "GETTIN-ER" DONE-INGLY""W/ALOHA?♀️????♂️?????????
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February 2024 by Bob
12 noon appointment vehicle sat for an 1 hour before getting service, 3 hours later done. Then charge $100 over quote
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January 2024 by Lani Beck
The services at Kona Lex Brodie is awesome and they did a great job. Mahalo guys
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January 2024 by rory pascarelli
Don’t waste your time here new workers won’t give you safety after waiting for 3 hours because horn was wired to a button instead of steering wheel
