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November 2023 by Blaine Alconera
Howzit Y'all!!! Great Experience! We were lookin fo anadah Mattress and was Actually lookin @ Sleep Numbah Mattress but da Representative wasn't Straight Up wit Me/Us. So we looked Hea-n-Dea and got Lost/Confused yet Still was Interested in a Sleep Numbah and da Missus found dat had a Sleep Numbah on Maui! But while in Kona I said Eh we go Check Out Mattress Firm befo Costco! We wen give'em a Look C and Decided on da wan we Bought! Da Gai was Helpful And Informative! So Hopefully Saturday AM will be a Guud Wakeup fo Us!!!Tu Mattress Firm Kona, TANX'EH!!!............Hoppi Hollandaise!!!Arohaz B&B
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November 2023 by Danusia Elarco
I went there to shop for a mattress, and I was on a budget and short time. I got friendly service and didn’t feel pressured. The sales guy was very helpful and patient with me as I was very choosy with what I wanted. I think I spent about 30 minutes trying out different ones and some repeats, and he still was patient and pleasant and a smile on his face. I purchased my mattress and am very happy I went there.
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November 2023 by Mary Ann Miller-Eisenberg
Jacob was a delight to work with. What a nice man. He helped me long distance, I’m in California and trying to find a bed for my place on the Big Island. He made it so easy to do long distance shopping. Thank you Jacob.
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November 2023 by Sandi Carr
Fletcher was extremely helpful in explaining pros and cons of mattress .He also reviewed and explained all the numbers associated with my sale. Dealing with him was most pleasant .I would recommend this place of business!
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October 2023 by Robyn Bridges
Mattress firm has been really good to deal with even though I am just at the first phases of having put some money down on a mattress that they will be delivering in a couple of weeks. Fletcher has been super patient with me and very kind and very pleasant and informative. I’ve read great reviews about mattress firm, and now I understand why, because I am adding mine to it!
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October 2023 by DEREK WILSON
Efficiency and professional service with a smile!!! Annette assisted me right from my entry to exit with my purchase. She even helped me load my bedframe to my car!! Excellent customer service at this location!! Thank you for your time!!!!!
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September 2023 by Kathleen Phillips
Annette went above and beyond in showing me bed frames. And she recognized I was having a difficult day and extended such compassion and kindness to me. I sm thankful for the service I received. They even helped me load it into my truck. But the compassion was the most special for me. Thank you Annette!! Kathleen Phillips
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September 2023 by S Hsu
Manager was personable, listened, and worked on resolving our issue. Will do business again!
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September 2023 by Patricia Herman
They have quality everything. We all only have one body so really need to care for it. Every penny was well spent. The service is amazing and they are very tuned into your wants and needs
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September 2023 by Linda Brucker
Knowledgeable, professional, relaxed service. Perfect for folks making a most important decision.Thank you so much!
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August 2023 by Donna Hoeft
Fletcher was great and provided excellent customer service! I just had back surgery and needed an adjustable bed and he gave me a gentle but very helpful and much appreciated demonstration. Sold! Thanks again, Fletcher!
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August 2023 by Fiona Summers
It was a great experience, and we were walked through all the options. Annette was very friendly, accommodating, and knowledgable.
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July 2023 by Ron Ricci
This store is easily accessible off Hina Lani with its own parking lot. Inside is a large selection of well known brands - but the people who work are the reason to buy here. Fletcher was so helpful and worked to make everything as easy as possible for us. They deliver and takeaway! Thanks Fletcher !!!
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July 2023 by David DeVisser
Great store, clean with plenty of options and demo beds. Staff super knowledgeable and quickly found us the in stock mattress that was right for us.
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June 2023 by Sriyani Anang
Annette was super helpful and found us a great deal. Excellent customer service! I would recommend to anyone...we definitely shop here again in the future.
