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March 2023 by Adam P.
Yes Ted and his son are the real deal awesome job super clean shop and definitely know how aloha
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July 2022 by Syed Ahmed
Ted and his son runs the place, very responsible. If you own a German car this is the place to go, he is also Porsche trained mechanic.
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June 2022 by Syed A.
Love Rags! Father and Son operation with lots of responsibility. Best place for your Porsche as Ted is Porsche trained mechanic unlike the other place in Kona
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April 2022 by Louis Garcia
I've been going to Rags since we moved to Kona in 2014 with our BMWs and MBs. He's honest, reasonable and efficient. I wouldn't think of going anywhere else for German car repairs.
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December 2021 by Tom A.
This review is over due. My apology to Ted and the staff. This is actually a 2 part review. The first part is for Rag's German Auto. The 2nd part is for the Mercedes-Benz Kona Svc. Ctr. staff and Paulette. On my older 2003 E320 sedan, I had problems with the SBC module for the brakes. Turns out that after checking out the car, Ted said there might be an extended warranty on it by MB. Turns out there was. Ted referred me over the Paulette at the MB Svc. Ctr. Ted treated me fairly and worked other issues. He told me that he could do the repairs but the car was still covered by extended warranty by MB. He then moved my car over to worked on by Paulette and her staff. End of part 1. I recommend Rag's and would not hesitate for them to work on my Mercedes Benz.
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November 2021 by Jihane R.
I always get a straight, no nonsense answer when I bring my car or call him. He's saved me a lot of money when he suggested I send my car the dealer in a Oahu since the catalytic converter was still covered under warranty (it was the last thing still covered under the warranty and I had no idea). He's very fair and reasonable with his pricing.
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October 2021 by mike S
Guy is rude arrogant condescending. Called after I left his shop when coolant light came on, he yelled check the coolant and slammed the phone. Not a good way to attract customers.
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August 2021 by Rachel Richards
Mr rags did a excellent job helping with are vehicle. When Mercedes wouldn' even help . Thank you . I will definitely recommend you too every one
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July 2021 by Ross Hoffmeister
Rude, Arrogant, overpriced, and don’t like how he comes after everyone who has a bad experience with him. Look at the way he responds to every negative review! They are all mistaken and have their facts wrong. I was there several years ago, and the quote he gave me was a joke. I went elsewhere…!!! Now Ted will say, “who is this” so he can dispute what I just said… we are all mistaken to TED
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March 2021 by Bayardo Aviles
He as worked on our cars for almost 20 yrs and has always been knowledgeable, fair and prompt. I definitely recommend him.
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July 2020 by Raina Vangeloff
My experience here has been very pleasant. It's refreshing to deal with an honest car mechanic. Mahalo!
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January 2020 by Ted D.
I have been around and seen a few things and I can honestly say I would not take my German car any where else.
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August 2019 by JARED
Ted has been servicing my wifes BMW and my moms Mercedes for years. He has fair prices and he knows his stuff. I highly recommend him!
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July 2019 by Peter Grossman
Despite good service, the arrogant rudeness of the owner has caused me to take my car elsewhere.
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March 2018 by The Vetiver Solution
Ted know his stuff. Super nice guy, great shop. I trust them with my car
