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March 2023 by Adam P.
Yes Ted and his son are the real deal awesome job super clean shop and definitely know how aloha
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December 2022 by Local Guide
Haven’t actually had any work done here, but the guy talked with me on the phone for almost 20 mins about all my options and was super nice.
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October 2022 by Google user
Haven’t actually had any work done here, but the guy talked with me on the phone for almost 20 mins about all my options and was super nice.
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June 2022 by Syed A.
Love Rags! Father and Son operation with lots of responsibility. Best place for your Porsche as Ted is Porsche trained mechanic unlike the other place in Kona
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December 2021 by Tom A.
This review is over due. My apology to Ted and the staff. This is actually a 2 part review. The first part is for Rag's German Auto. The 2nd part is for the Mercedes-Benz Kona Svc. Ctr. staff and Paulette. On my older 2003 E320 sedan, I had problems with the SBC module for the brakes. Turns out that after checking out the car, Ted said there might be an extended warranty on it by MB. Turns out there was. Ted referred me over the Paulette at the MB Svc. Ctr. Ted treated me fairly and worked other issues. He told me that he could do the repairs but the car was still covered by extended warranty by MB. He then moved my car over to worked on by Paulette and her staff. End of part 1. I recommend Rag's and would not hesitate for them to work on my Mercedes Benz.
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November 2021 by Jihane R.
I always get a straight, no nonsense answer when I bring my car or call him. He's saved me a lot of money when he suggested I send my car the dealer in a Oahu since the catalytic converter was still covered under warranty (it was the last thing still covered under the warranty and I had no idea). He's very fair and reasonable with his pricing.
