U-Haul Moving & Storage at Kailua-Kona offers a variety of options for local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage solutions. Customers have praised the staff for being friendly and knowledgeable, making the rental process smooth and efficient. Most vehicles are reported to be clean and reliable, with many users appreciating the automated features in the trucks. While most experiences are positive, some customers noted issues with the return process, where the staff seemed less helpful and occasionally annoyed. Despite these minor concerns, many customers express a willingness to return and rent from U-Haul again. They recommend asking questions about the rental policies to avoid any confusion, especially regarding vehicle maintenance and potential charges. Overall, U-Haul at Kailua-Kona is recognized for its good service and well-maintained equipment, making it a popular choice for those needing transportation on the Big Island.
This is the third time renting from the Kona Hawaii location and the pickup/ drop off was the best due to this very small young lady what extremely knowledgeable and stronger then young men her age.
November 2025
Well its a storage facility, what can I really say about it that everyone else wouldn't know?
May 2025
Helpful staff and availability for trucks and storage containers.
