As other valued customers have mentioned. Phone service is next to non-existent. There’s no way to get a hold of anybody in a hurry if there’s any sort of an exigent issue.
October 2022
I’ve been waiting almost twenty minutes on the phone to talk to someone to ask a simple question. I’ve never had a bank have such inaccessible customer service.
June 2022
Horrible customer service. Your better off going in person to a bank teller versus being on the phone for two hours waiting to talk to a rep.