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June 2024 by Melinda
I adore this cute little Bali inspired boutique in Kailua. Jodie is absolutely wonderful; she has assisted me on multiple occasions. Recently I was in Coco looking for a particular vase I had seen the month before. Sadly they had sold out of them but Jodie offered to drive to their North Shore location and bring back a few for me, all within a couple of days. Above and beyond customer service! ? Mahalo Nui for your kindness and outstanding service! ??
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October 2023 by Julie M.
I LOVE cocos trading post... every time I walk into the shop I am greeted with an amazing feeling inside of me. I just love that I am able to appreciate all the small businesses selling their cherished and handmade goods. the girls working there were so very kind to me and greeted me with smiles and true aloha spirit. when I had accidentally lost the other earring while trying it on, the employee was very kind and assured to me that they would take care of it. she eventually found the earring and I was ever so grateful that she hadn't shamed me for trying to "steal it" or something haha. I ended up buying a pair of local crafted earrings and felt amazing wearing them! MANY thanks to you cocos! keep up the good work ;)
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September 2023 by Irene M.
It's hard not to sneak a peek... A crafter myself you do sense the vibe here is very uniquely artsy with a twist as nothing broken is wasted and the items here are very cute and I love how it's a treasure hunt as every nook and cranny is filled with with finds. Many items here are for decor so it's finding that right item you've always been looking for is the fun many are tropical simple and artsy some of the shell items did catch my eye since I do have so many myself seeing them being transformed to a tassel and even an espresso cup has me thinking...nah! This cool business is found in Kailua Shopping Center and the end of the rainbow is here filled with fun treasures and not to be missed as you'll never know what you'll find. Thank you!
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July 2023 by j w.
Walked in to this very cute boutique but felt invisible. Nobody welcomed me even though I was the only person in the shop. I was going to make a purchase but decided against it due to the lack of customer service. I always want positive, happy associations with my souvenirs. I look like I'm a local so maybe that's why they paid no mind. It's too bad because I'm sure a lot of business has been lost due to poor customer service. It's actually not even service I'm looking for... just a simple hello or smile would work. These two girls couldn't be bothered- too busy organizing the store and chatting amongst one another. They are definitely lacking the aloha spirit.
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April 2023 by Debbie F.
Love Coco's trading post. when I'm on Oahu I always try to make into the store & when I'm back home I shop their store online. Great stuff for your home and the jewelry is beautiful & reasonably.
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April 2023 by Jasmine Cunanan
One of my favorite boutiques in Kailua! It's a great little shop to find a unique gift for friends or yourself! Last time, I was in, I picked up gorgeous pearl earrings that I'm always complimented on :) Check out their section of rattan purses and lamp shades!
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April 2023 by Ann Marie Q.
No stars, bought a bag online, it arrived in New Jersey in a torn box. I returned it to them and they refused it and it was sent back to me and I had to pay $20 to mail it back. They refuse credit my credit card, they will only issue a store credit and why would I want to do business with people that tell you they do make exception sometimes and give store credit but will not give it to me. The bag had white straps which were dirty and I had to clean them and I was really disappointed with the quality of the bag and the condition it arrived it. Also the bag is sold out online one would think that since it is so popular the store would happily take it back. This is how they choose to do business. Have had several phone calls, emails, texts and it does not matter how much time they waste telling me no.
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February 2023 by Pradeep chowdary peddineni
A charming and delightful little shop that's sure to put a smile on your face! The shop is brimming with all sorts of cute and quirky items, from handmade soaps and candles, to locally made jewelry and accessories. You'll find everything from stylish and practical household items, to unique and playful gifts. Definitely found few gifts; shopkeepers are friendly and made a cute gift packing.
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January 2023 by Alexia Boyd
So cute, and staff is always so friendly!
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January 2023 by Cole & Brittany Penny
Horrible. I walked in tried a bracelet on, it snapped before it even got on my wrist. I was met with well you broke it, you buy it. Paid the charge after talking to the "owner" who spoke down to me just like her store saleswoman and left without even being given the broken bracelet. I can not imagine treating anyone this way. Stay out of this shop. -10 not 1 star.
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December 2022 by Brittany P.
Horrible. I walked in tried a bracelet on, it snapped before it even got on my wrist. I was met with well you broke it, you buy it. Paid the charge after talking to the "owner" who spoke down to me just like her store saleswoman and left without even being given the broken bracelet. I can not imagine treating anyone this way. Stay out of this shop. -10 not 1 star.
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July 2022 by Crystal Slayton
Absolutely horrible experience!!! Completely avoid if you are visiting ANYWHERE near closing time. We walked around the store with items in hand, asked the clerk if we could look at items behind the counter, which she replied no problem to…then waited another 5 minutes to tell us she already closed the register and we couldn’t purchase said items we had come to the register with. I respect closing times and we were in the store well before, but it sure would make a lot of sense to let customers with items in hand checkout before closing for any type of customer service. 0/10 would not recommend.
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February 2022 by Emily Hafer
This store is beautiful. It was such a joy to look through their curated selection of gem/shell/stone leis and feel the good earthy vibes. They were even sweet about us having our two little ones in the store and encouraged them to ring a Tibetan bowl gently. Lovely place!
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January 2022 by Karen R.
It's a cute chic shop very nicely laid out in the middle of Kailua. The reason I am giving a 5-star rating is the way Nicci (the owner) handled an issue I had with a product I recently bought. Her concern was very genuine, and a refund was immediately issued. Customer service beyond expectation!
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July 2021 by Renee Spero
This is a wonderful find in Haleiwa. We were visiting and found a few really special and unique handmade items. Can't recommend enough!
