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August 2023 by Ariana Luciano
Absolutely love this spot! It's been my go to spot forever! Definitely check them out! Everyone is super nice, and really helpful if you're unsure of colors or designs!
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May 2023 by Kuuleihulu Kamahalohanuilai
They are so good love them I really recommend friendly nailsServices: Pedicure
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February 2023 by John Glass
Very friendly and accommodating, I haven't had a manicure or pedicure there yet but I will; I have their business card and hours of operation.
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December 2022 by Emily G.
I love this place! The service is great and they are all sweet. Kiana is amazing with nail design! She always takes the pictures I show her and makes my nails even more amazing.
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November 2022 by Pearl K.
I've been coming to Friendly Nails for ten years now, at least. I am not the most consistent customer but I am consistently met with professional, kind and friendly care. I walked in tonight as a frazzled bride and Kiana greeted me like an old friend. Put me right in Danny's seat and he got straight to work on my bridal nails. He even cleaned my ring! And Kiana completed my look with a great pedicure. They the best!
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November 2022 by Deborah G.
I did not have an appointment so as a walk-in you get who you get. My bad luck was getting' Kim' a nervous, grumpy inexperienced tech. I wanted a gel pedi which I get regularly but wanted to try a smaller salon. I don't believe Kim has done many gels. She started using the drumel grinding down my nails with force. I asked for the remover on cotton with foil wraps & she said no it was better to just grind my nails away. I finally stopped her & asked for someone else or I was leaving. Charge whatever but I wasn't going to suffer any longer. Her replacement was wonderful but I will never go back there. They should not sell a service the tech cannot do.
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October 2022 by Kiana W.
I went in for a fill looking for a milky white with chrome. After finishing, and paying $63 for a fill, this is my outcome. After speaking up about being upset that they aren't white and completely clear with little sparkles I was not welcomed with a good response. They dismissed me and did not give me many options. Upon looking at my nails further, the more upset I am with the look. I have brush hair encapsulated into my nail and the they look like I did them myself. Not worth that price for a fill especially when it's a single clear coat with one coat of chrome. I should have taken my money elsewhere.
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July 2022 by Kelly K.
I had my nails done here while visiting family and friends in Kailua. They were able to fit me in quickly and did a beautiful job - classic pedicure and gel polish mani. The staff was friendly and helpful. When I'm back in the area, I will definitely stop in again.
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July 2022 by Kalaeloa-Kip O.
Worst place to get your nails done, my acrylic never lasts more than a few days and gel pedicure always chips
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July 2022 by Chef alex Shiraishi
Kim was horrible never wanted to do what was i paying for talking stories and asking for my personal life then when it was time to pay she told me to pay on venmo don't know if they make their own money but it didn't feel right if I ever return I would ask for a different person if I do returnServices: Foot massages
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July 2022 by Melissa
Very upset about the while thing I left with a red face angry that I paid that much for nothing. I asked for a foot message and all she wanted to do was talk story and ask about my whole life while I just wanted to relax. Asked me to set a timer on my phone and stopped messaging me everytime she asked a question. She never even messaged my foot just got to one leg and charged me extra for the second leg in which she never finished the time but I was charged for it. She (Kim) just complained about her back the whole time and proceeded to talk about how big my legs were and didn't even wash my feet. She just soaked my feet in water clipped my toe nail and painted. Super basic didn't even scrub the bottom of my feet..... Not worth $60Service: Pedicures
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July 2022 by Egg man Beezy fewzy
Kim was horrible never wanted to do what was i paying for talking stories and asking for my personal life then when it was time to pay she told me to pay on venmo don't know if they make their own money but it didn't feel right if I ever return I would ask for a different person if I do returnServices: Foot massage
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June 2022 by Jessica McGuinness
I was on vacation in O'ahu and had broken three of my UV Gel nails. This salon was close to where I was staying so I went in to get my previous nails removed and get a gel manicure on my regular nails. The nail tech, Lisa, was so helpful and did a great job! She was not familiar with the previous nail application I had on my nails because it is different from what they typically use on the island vs where I am from but she had patience and was able to do exactly what I wanted. She also gave me great advice on some places to eat and sightsee on the island.
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May 2022 by Dana Hueston
I was on vacation in Hawaii and cracked a nail. Call the salon they told me to come over they fix my nail and told me no charge. Of course I had to tip them. Great experience. Aloha
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May 2022 by Courtney Greer
All anyone wants when they go for a pampering of any kind, is to be cared for. So many times I've been to a business that is open to "serve the customer" and have felt like I was either a burden or inconvenience just by showing up. Perhaps an employee has a bad day and that's understandable but it does kind of ruin the 'experience' when you receive a poor one. Today, my experience at Friendly Nails here in Kailua, was anything but poor. They saw me right away for my walk in request for a pedicure and assigned me a lovely woman named Yen as my pedicure specialist. Yen was gentle, thorough, thoughtful and skilled. I'm very happy to review/report this establishment as one who knows and exhibits the definition of customer service and customer care. Looking forward to returning.Service: Pedicures
