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May 2023 by Jason
I was really happy with the job they did. 1 year later the paint has soaked into the substrate. Now it's been 2 years.I was told by another painter they did not use a sealer over the primer before they painted it. that causes the paint to seep into the primer and cause damage.plus the clear coat is beginning to become oxidized. after two years, and the fact I wax this vehicles hood every 30 to 60 days... super bummed.I spoke to Sandy couple times, asked her if they warranty their paint, asked about fixing this, she said Harry will call and we talk story. he never called. I paid them $800 dollars for this and they treat me like I am scamming them. Super bummed.I am going to the court house to get the paperwork together to sue them. I have successfully sued other auto scammers in the past. I only post positive reviews unless you are outright scamming people. I have a receipt, documentation, to the courthouse I go, update in 90 days.
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April 2023 by Jay C.
Friendly staff and Excellent service! I needed a safe check on my motorcycle and expected to make an appointment but the mechanic took me right in and finished the job quickly. highly Recommend!!
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March 2023 by Barb F.
Awesome service with friendly, knowledgeable staff! We will definitely recommend Hamakua Auto.
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March 2023 by Michael Melcher
After calling first, I pulled in told to wait in the car, and I had an easy experience with my insurance claim—a friendly local family auto body shop on Hamakua Street in Kailua, Oahu, Hawaii.
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March 2023 by Leighton Chun
Great shop cleaned up a minor cosmetic issue for me, the price was affordable, they were quick, and everyone there is really nice. I had a great experience.
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January 2023 by Deborah P.
Thank you Sandy and her husband for fixing my car in a couple of days. I know being a small auto body shop they have to order the part but it's besides the point. Even though the part took 2 and 1/2 months to come in when it came in she called us and in 3 days it was done. Very friendly and job was well done. Thank you again.
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November 2022 by Marissa Madrigal
This place will scam you. Made an appointment explaining my problem with the exact part that needed to be changed. Dropped it off a week later and they don’t have it. Got charged for my rental and for the “hours” they put in for taking apart my car without even having the part.
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November 2022 by Levi S
Great place in Kailua to get a safety inspection for mopeds/scooters and probably the only one on this side of the island. Very helpful staff and quick inspection!
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April 2022 by Paka L.
I believe it's sandy? The older lady standing outside the shop, with how she talks to people (extremely rude, high makamakas, and aggressively) she has no business being a business. I personally own my own business and if I talked to people the way she talked to me I would expect to lose all my customers. Go ANYWHERE else!
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March 2022 by Sara Bryson
Just absolutely the best!
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October 2021 by Elmer Maner
Outstanding sevice!
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July 2021 by Rochelle U.
Great dependable service and reasonable rates with satisfying results. Support this local kamaaina family run business.
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July 2021 by Pete B.
After literally months of calling the shop repetitively for a very small repair, they constantly promised me a call back or an estimate emailed but literally in two months I have received nothing. Coincidentally when I brought my car in another customer there told me if it's not a large insurance job they will not touch it, would be nice if the shop communicated this instead of acting like they would like to do the work and then having absolutely zero response. I would be afraid of the work that they do if I did give them this little tiny repair
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May 2021 by Duane Fraticelli
They do great work.
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April 2021 by Kulika Riveira
Professional. Courteous . quick and right on time
