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October 2023 by Allison H.
My husband and I went to check out rugs for our new home in Kona. We were greeted by Zachary. He asked what we were looking for and we told him so he pointed us in the direction and then preceded to step away while we looked and talked. He would come and check on us to see if we needed help with anything or had any questions. He was very attentive! Not pushy which I really appreciate! He listened to what we were looking for and found us the perfect rug. Even worked to get us the best price they could offer. 10/10 would recommend coming here for your next rug purchase. Great selection and top notch service!
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August 2022 by alyssa rose
Just the worst kind of people. Very rude.
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September 2021 by Alex Small
I found Barbara to be hostile and disrespectful. Would not recommend this location for anyone interested in Hawaiian rugs.
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August 2021 by Troy Halstead
This store is over the top in selection and quality Barbara is the lady to talk to she's so knowledgeable and has a passion for her store
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July 2021 by C M.
Bought a rug here 13 years ago and it was such a good rug that we still have! We couldn't resist buying another when we got here. Friendly and helpful with unique rugs. Quality is unmatched and will change the way you think about rugs. Great prices and worth it.
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January 2021 by Hannah Pugh
We worked with Barbara to design a custom rug for our home. Her customer service was truly above and beyond — her taste is excellent and she is incredibly patient and helpful. Barbara helped us figure out exactly what we wanted in the space. We’re thrilled with our beautiful Inidch Collection rug.
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April 2020 by Todd Kaercher
Wanted to give a big shout out to Jeff at Island Performance and Offroad for my recent upgrades. He did an excellent job! Thanks Jeff.
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March 2020 by Mary O'Neill
Beautiful store‼️ Gorgeous rugs- Everyone is great that works there‼️
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December 2019 by Carrie Bittle
DO NOT GO HERE! They do not take care of your vehicle while it is in their possession and have the absolute worst customer service I have experienced ever! They severely damaged our truck and refused to take any responsibility. The owner was extremely rude, unprofessional, and basically didn’t seem to care one bit about what happened. Never once did he apologize but instead made excuses for the negligence and damage his team caused to our vehicle. I was honestly disgusted by the lack of professionalism. I would NEVER ever allow this shop to touch any of my vehicles ever again. Even if it was the last place on the island.
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August 2019 by Tara Johnson
Great people. Awesome customer service
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December 2018 by MG M.
The best place to purchase a quality area rug for your home here or on the mainland. They also ship to the mainland for a small price or for free, depending on what you purchase. They have gorgeous rugs in all size, many patterns, not just island motif, and so many beautiful choices. I have gotten about a dozen pieces from them and each time I go there, I want more. The staff is the best, every one of them knows the inventory and they are willing to bring pieces out to your house so that you can see them in place. Highest praise for Barbara and the gentlemen.
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November 2018 by Sherrie A.
I love this store and so do my clients. As a designer they are a step above in selections, inventory and customer service! A must to visit when looking for an area rug!!!
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November 2018 by Gail Morris
This is my mecca. I have been crazy about the Indich Rug Collection since I moved to the Big Island. They have the best selection of fabulous rugs and great prices. I have probably purchased over a dozen rugs from them and they are amazing. Barbara is the best and the staff is wonderful. I love ever rug that I have purchased here. Best quality, best people.
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November 2018 by Sue Grose
I love Indich for the beauty and quality of their rugs and for the knowledgeable, friendly staff. We bought our first Indich rug fifteen years ago and by now we have a dozen. Their rugs are addictive! Our art and our Indich rugs set the tone in our house. We rely on Barbara to help us make the right choices and she always does.
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November 2018 by Iris & Zach
We bought two rugs at Indich Collection. Their staff is well informed, friendly and very helpful. They have Beautiful rugs and great service. We also like that they work with the community and charities. Visit them, You won't be disappointed!
