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July 2024 by Taylor Bly
Anthony was so incredibly helpful and kind! He went out of his way to help us with multiple (tricky) problems with our car. He deserves 10 stars. Thanks Anthony!
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July 2024 by Kostyan Y
Zachary is outstanding! He goes above and beyond and triple checks the parts and tools are always on point to my applications! GIVE THIS MAN A RAISE!!
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June 2024 by Clara Kwan
Kinda a hit and miss with the person behind the counter every time I come by. Sometimes you get great service, sometimes they only help you with a very annoyed tone.
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June 2024 by KFamily House
Where to begin!!! Zachary you are a life saver!!! I came in stressed and left feeling like family! Not only did he come out and help me check my oil levels, He taught me how to check it in for future!!! He took me inside the store and helped me pick out every item I would need and he explained each item and when they were used for! He answered all my questions to the point where I felt Confident for the future.If these issues arise I would know how to fix it. He help clean my Imaginary terminal that had blue stuff all over it, he help me put in the oil and checked it two times after to make sure it was perfect!!! He helped me put in the coolant that was hardly there. He helped me fix all the wrongs that GMC had did not even 1 month and half ago when I paid for a oil change and for Fluids to be topped off Instead, my car didnt get the oil nor the fluids and it had caused so many issues that I've never had before and thanks to Zachary, everything was fixed today.Thank you so much O'REILLY.You really came through and helped me and my family out today!! Thank you so much!!
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June 2024 by Darlene Dela Cruz
As I entered, I was greeted with a smile and welcoming good morning from the manager and staff.
? % awesome working environment
Great job!! ?
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May 2024 by MALIA BRAUN
It was ok. They do the bare minimum of trying to go out of their way to help a chic..it seems like most O'Reilly's are the same..no aloha but they do have reasonable prices and stocked products and will do all they can to get you what u need in regards to tools, fluids, parts and so forth.
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April 2024 by chris quillen
Andrew was exceptionally friendly and helpful with my headlight.
At first, he said he would not be able to install it, as the battery was in the way, but he gave it a shot anyway, and happens to have magic hands :)
Thank you Andrew :)
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April 2024 by eva jordan
The most rude, unprofessional auto parts store I've ever been to, please don't go here, if you need an oreilly's go to a different location. Been in Hawaii for 20 years and this store has disappointed me every single time. I wish they would just close this location, a horrible representation of the Oreilly brand and company.
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April 2024 by Peter Howard
Zachary crushed it! I came in looking for 1 quart of oil, but was unsure of the rating because my owner’s manual didn’t have it listed.
He looked up my car and helped me select the right oil for me. So much for the owner’s manual.
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January 2024 by elise mccue
Over all I'm going to say I shop with this company over 50% of the time .. they are helpful and knowledgeable as a rule .. well I'm pleased again with service.
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December 2023 by ji martin
Personable, great prices.
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November 2023 by Pops Brown
Friendly and wanting to resolve inquiries. Helpful and offering alternatives and suggestions. They didn't have my part in stock but was able to provide nearest store that had it. Great service.
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November 2023 by Jayme Alexander
I trust O’Reilly Auto Parts to be there when I need them and treat me like family. They know what they are doing and never gouge me. Kudos to Conrad for being my knight in shining armor today when I woke up to a sick vehicle. I headed straight to O’Reilly’s Kailua and that was the best decision of the day.
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November 2023 by Cory McKeon
They always got the parts I need and are willing to help and answer any questions I have.
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November 2023 by Armando Norris
Good service
