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March 2024 by Dustin Bodine
$53 for two pizzas....seems expensive even for Hawaii. There was a special on the app for $13.99...I didn't check the app. Lesson learned, check the app. The staff was working hard and the guys were super nice.
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November 2023 by Steven Cook
Ordered 3 pizzas and all 3 had at least 2 significantly sized bubbles in the slices. Maybe it was just the night, but still in need of a review.
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October 2023 by Chauncy W.
Food was great, but the dipping sauces were a rip off. Ordered four of the "Doritos Cool Ranch" sauce, but they weren't in the white cartridges as displayed online, rather, they were in black ones with only a quarter filled. More pricier than other sauces, and way less than what's expected compared to other dipping sauces.
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August 2023 by Jennifer W.
FYI, No where to sit, pick up only. Pizza is fair but passable if you're hungry and don't want to go out or break the bank.
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February 2023 by Norma Jean V.
Ordered a pizza with an online special of 2x1 for Super Bowl Sunday party. Doordash driver shows up with one. We called Papa John's and they said yes, we have a special let us direct your call to the store. After a long conversation with the mgr, he agrees the online processing messed up and was going to refund our $. BUT he couldn't figure that out! So we asked for the second pizza and we'd pick it up. He sounded upset,"Which one do you want?? The refund or the pizza??" "Well, you can't figure out the refund so the only option left is the pizza! And we'll pick it up!"Two hours later, we get our second pizza. First pizza is cold, the game has started, we get charged the delivery fee AND they kept our 10% tip. The pizza was mediocre. Should've done Costco hot dogs.
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February 2023 by Sarah G.
Great pizza and even better service ! Came in after a long day of work and Jennaly was so kind! She helped me out promptly and made sure I had everything I needed when I left (: Such a sweetheart !!! Made me want to come back just to see her !
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November 2022 by Ken F.
Do not order from this locationOrdered a shack, a Roni pizza and found that they charged me 33 .49 spoke to the manager, and and she said the price is for online orders only and that there is no way to honor the 17.99 priceThe pizza also did not have any pepperoni on it. The manager stated that you have to order a PEPPERONI Shaq a Roni pizza to get pepperoni on itSpoke to another location and they had no problem with honoring the 17.99 price and that maybe they did not push the right buttons. inquired if the shack, a Roni pizza came with pepperoni. He kinda giggled and said yes, it comes with pepperoni.
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October 2022 by Deborah P.
I bet the people that live in Kailua is happy to have papa's John back. I remember they had store by the Safeway store where pandas and Verizon is. We ordered pizza for dinner and was good. Still the same taste like I remembered before. But Not to sure if they open the outside area for seating outside facing hamakua drive Support them if you hungry for pizza.
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October 2022 by Gabriel P.
Papa John's is located across American Savings Bank on Hamakua Drive. This location recently open. I became a fan of Papa John's when they opened up in Mapunapuna. Now that they have a location in Kailua where I live we decided to go. The service was very friendly. Ordered my pizza and got it in about 10 minutes. This I thought was fast since I saw only one worker. Ordered a 12 inch pepperoni, olive and mushroom pizza with light sauce. I asked if I had a choice of crust. Was told that the 12 in. came only with a garlic crust. Bottom line is it's not what I remembered. But it's nice to have another pizza option in Kailua.
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October 2022 by Daniel K.
This location says they have a 25% senior discount when ordering thru the phone but when arriving they say you need some papa John's card (nifty fifty) which was a promotion that isn't offered anymore. I was told by a friend that papa John's offers a 50% senior discount but this location just wastes your time with false information and greed
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October 2022 by Barron R.
Nice to have Papa John's location in Kailua Town. Another choice for pizza when ordering.
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June 2016 by Darlene Wagner
Quick and convenient
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April 2016 by Brandon Brandon
It says it is open til 12am and they have the doors locked and lights off and it is 10:51pm.
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August 2013 by Ao Hoku
Janaka: excellent customer service
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May 2011 by Howard Fan
Papa Johns has decent pizza.
