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January 2025 by Christopher Cox
Super friendly and knowledgeable staff! Answered all of our questions and provided excellent service.
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July 2024 by Donald Kinnee
Stopped in to get a notary. Staff informed me the service is not offered at this location since no staff are qualified. Staff aren’t qualified because they have no initiative to do so. Go somewhere else if you expect to be helped.
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December 2023 by Logan Veal
Always done well with getting stuff to the destination
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November 2023 by Peter Crockett
Staff was nice and considerate
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October 2023 by Mark Cooper
The Ups store has by far been most reliable.
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June 2023 by Al M.
Expensive to print labels here--use the library copier. But I've never had any problems as so many bad reviews say? Weird. Maybe they are fine now? I've always got done whatever was needed in a timely manner and never heard anyone arguing that works there? No worries now! Most reviews are old here so try them and see for yourself. Since the FedEx pace in Kaneohe closed down, this is where all my Amazon returns go from and I've never had any problems except printing one page labels from my thumb drive is like $1.30? They charge for TIME? Expensive!
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April 2023 by Beth Harter
They were very helpful in designing my business cards.
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April 2023 by Daniel T.
The customer service was terrible and the first two times I tried to go was around 6:30 because they have it posted that they close at 7pm but the doors were already locked up and no one would answer the phone for two days in a row. If you're going to close at 6:30 change your hours to reflect that. Over all just a bad experience.
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January 2023 by Mark Gacilan
Quick and easy place to get passport photos done.
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November 2022 by American Novice
This UPS store is opened on Sunday.
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October 2022 by Sarah Carr
4 passport photos for almost $70 ($15.99 plus tax) that were refused by passport processing. No refund for a literally useless product.
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October 2022 by Chella Calix
Horrible experience. They don't try to work with you or help you. They want to charge you for a holding fee.
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July 2022 by Kisko L.
Slow staff, sometimes unprofessional and will argue with each other instead of helping customers. Will charge you for services without telling you that it'll cost extra. By the time you pay you can't dispute it.
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February 2022 by G.
Quick and easy place to get passport photos done.
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August 2021 by J W
This UPS store is not open to the general public but that piece of information is not indicated anywhere online. I did several of my returns online using this particular store as a drop off and downloaded the QR codes that is useless now. I'll have to call Amazon to find out how to cancel all of those codes and redo the returns, very upsetting.
