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June 2024 by Jimmy Fung
This is a smaller location inside the Windward Mall. They only have 2 checkout registers, but as usual, the staff was expedient and friendly. They knew their product availability and when thing were discontinued and were fully aware of the sale prices. I stopped by for a pick-up order and tried to find a few items that were out of stock elsewhere. Will be back again.
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May 2024 by Sarah-Nykole Del Rosario
The staff always has a great personality and are always wanting to help me find just the right smell. Ocean is a unique person and they bring smiles and joy to your experiences.
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January 2024 by Deborah P.
I was so surprise that all my items that I ordered on line was available for store pick up at WINDWARD mall. Save me the shipping and handling charges . The cashier Luana was so helpful and advise me when you see something online and even though it's says not available at the store just cone on down because sometimes it is. Good advise. Thank you again.
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December 2023 by Stephanie Cordova
Came in on a busy night and OCEAN managed to give me the BEST guest experience ocean was very helpful while I was shopping and showed me the best scents I’m a very indecisive person and ocean just knew what to recommend and is super knowledgeable on the types of products. Super sweet and kind truly made my night 100x better thank you so much.
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November 2023 by Carolyn Yanagida
The customer service is just wonderful. The customers are greeted and given a shopping bag to put the items they wish to purchase. Love shopping at this Windward Mall Bath and Body Works. ?
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September 2023 by Klunx Klunx
Great service and we didn't feel rushed even if it was closing time.
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July 2023 by Li Otis
Typical bbw
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May 2023 by Irene M.
The OG of Aromatherapy! Long before knowing what the essential oils and aromatherapy was Bath & Body Works along with White Barn Candle made our home and personal care a breath of sweet fresh air! How we used to pack our luggage on my way home from the mainland loaded with goods from there was a challenge are bottles uniquely shaped of all kinds I needed to hoard is thankfully a thing of the past as now have them in all corners of the State. This B&BW in Windward Mall is half the size from our town version but somehow manages to have it all is great and probably due to location still may have the hard to find items at times makes it nice for me to swing by whenever I'm in the area. What also makes it unique is they also have the famous gingham patterned eco bag at $2 is great which I never see at the other location so I do always make it a point to pick one up as my mom seems to quickly snatch from me which happened as soon as she saw it lol!! Thank you Bath & Body Works for keeping me sane and sanitized you always have the cutest items though wished along with the eco-friendly world have soaps in larger refillable instead of wasting the bottles in the trash. They do have an app now that works amazing as you can now access your coupons on them instead of toting them around and forgetting them so that the unplanned visit doesn't have to cost you more and get points for reward as if the deals aren't already the bonus woohoo!! Thank you!
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March 2023 by Xxxiphone 1314
Smell got really bad. This place gets worse and worse every time I walk in over the years. At least I could find half decent smelling body spray. Everything is now overpowering and not quite right .
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February 2023 by Alvin K.
I haven't been here in over four years, plus they were shut down for a while during Covid. I walked in just to kill time after having lunch since my wife and I used to come here often (esp. during the holidays) to pick up soaps, lotions, and other products for her "goodie bags" for friends and family. The floor salesperson came up to make conversation and offered me a sample of a new body cream that was being introduced to market for men. My skin is usually pretty dry, and even more so when I visit family in Vegas, so I tried a small dab. It was called Bamboo & Surf, and the fragrance reminded me of English Leather or some similar smell; just not as strong. I liked it, so I ended up picking one up. They are super helpful and friendly, even to me as a male shopper (who I don't think is their primary market).They do offer a rewards program, but I didn't sign up (or renew since it's been years).With all the recent store closings (and upcoming, like Macy's), it's good to see they're still open, and I hope they continue on with success.
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January 2023 by Rob Gonzalez
All the associates that were working were very friendly and knew the product very well.
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December 2022 by Betty Q.
B&BW have sales all the time! The best sales are end of the year like now! 50% to 75% off on select items! You can order online then pickup if products are available. Best is to go to the store and rummage! The stores smells so good with their scented lotions, candles, sanitizers. You can sample their many products as well! The atmosphere is so light, cheery with music and just makes you love to shop in there! The associates are courteous and eager to help! They have an app to earn points and get rewards! Now run there!
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November 2022 by Mari T.
First time here in many years and everyone was so friendly! They had a great Black Friday deal buy 3 get 3 free and an extra 20% off for being in the club. I signed up a long time ago but stopped receiving mailers and emails. They told me that they would still honor the 20% and would sign me up again. How nice of them! My mom got lots of presents for her friends. What a great experience!
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October 2022 by rachelle t.
Great customer service by Alyshia on the floor checking on customers and let me know about fall sale items. Half off my fall candle. Super happy thank you!!!!
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October 2022 by Katara Riana Lemoine
Coco was very helpful, polite and not too pushy- as someone with social anxiety I usually get turned off from shopping in person because I always feel like they’re trying to pressure me into a sale and it’s uncomfortable, but Coco made me feel right at ease and I made a purchase quickly, but also it was exactly what I wanted. Super nice experience, thank you (:
